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Jai Mahal Palace

Photo gallery for Jai Mahal Palace

Exterior
Outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; Indian cuisine

Overview of Jai Mahal Palace

Jai Mahal Palace

5.0 star property
Luxury hotel in Ganpati Nagar with 3 restaurants and spa
9.2 out of 10 Superb
9.2/10 Superb

260 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jacob Road Civil Lines, Jaipur, Rajasthan, 302006
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • In Ganpati Nagar
  • City Palace - 6 min drive
  • Hawa Mahal - 6 min drive
  • Jal Mahal - 11 min drive
  • Amber Fort - 16 min drive
  • Nahargarh Fort - 26 min drive

Getting around

  • Sanganer Airport (JAI) - 31 min drive
  • Jaipur Railway Station - 19 min walk
  • Sindhi Camp Metro Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Domino's Pizza - 4 min walk
  • Giardino @ Jai Mahal Palace - 11 min walk
  • Subway - 3 min walk
  • Giardino - 1 min walk
  • Cinnamon - 1 min walk
Map

About this property

Jai Mahal Palace

A great choice for a stay in Jaipur, Jai Mahal Palace features a free kids' club and offers an airport shuttle (available 24 hours) for INR 1570 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Cinnamon, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys

What to do

  • Shopping
  • Pool table
  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (1500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1745
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Cinnamon - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required.
Giardino - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Marble Arch - This coffee shop serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Heritage Hotels of India.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 8260
  • Christmas Eve (24 December) Gala Dinner per child: INR 4130 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 12980
  • New Year's Eve (31 December) Gala Dinner per child: INR 6490 (from 4 to 11 years old)
  • Gala Dinner on 23 October per adult: INR 4130
  • Gala Dinner on 23 October per child: INR 2100 (from 4 to 11 years old)
  • Gala Dinner on 08 March per adult: INR 4130
  • Gala Dinner on 08 March per child: INR 2100 (from 4 to 11)

Optional extras

  • WiFi is available in guestrooms for INR 920 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately INR 1770 for adults and INR 1200 for children
  • Airport shuttle service is offered for an extra charge of INR 1570 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for INR 3500.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Jai Mahal
Taj Jai Mahal Palace Hotel Jaipur
Jai Mahal Palace Hotel
Jai Mahal Palace Hotel Jaipur
Jai Mahal Palace Jaipur
Jai Palace
Hotel Jai Mahal Palace
Taj Jai Mahal Palace Hotel
Taj Jai Mahal Palace Jaipur
Taj Jai Mahal Palace
Jai Mahal Palace Hotel
Jai Mahal Palace Jaipur
Jai Mahal Palace Hotel Jaipur

Frequently asked questions

Does Jai Mahal Palace offer free cancellation for a full refund?
Yes, Jai Mahal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jai Mahal Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jai Mahal Palace?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Jai Mahal Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Jai Mahal Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Jai Mahal Palace?
Yes, an airport shuttle is available. The charge is INR 1570 per vehicle one-way.
What are the check-in and check-out times at Jai Mahal Palace?
You can check in from 2:00 PM - midnight. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Jai Mahal Palace and nearby?
Jai Mahal Palace has a spa, an outdoor pool, and a fitness center, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Jai Mahal Palace?
Yes, there are 3 onsite restaurants, featuring Indian cuisine.
Does Jai Mahal Palace have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Jai Mahal Palace like?
Jai Mahal Palace is in Ganpati Nagar, a short 10-minute walk from Ajmer Road and 15 minutes' walk from M.I. Road.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

2/10 Poor

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very disappointed. The hotel was taken over by weddings and other events during our stay, which completely ruined the environment we were expecting from a heritage palace hotel. There was loud music playing till 2 AM - so loud that we couldn't go to sleep. There were drunk people in the hallways knocking on our doors. When we called the front desk, they didn't do anything about it. Not at all the level of service we expect from Taj, and not worth the price. Although the hotel is beautiful and the food was excellent, we would strongly recommend staying away from this place during the wedding or holiday season.
Verified Expedia guest review

10/10 Exceptional

Ashwani, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely well managed property
ritu, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Geetha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hospitality.
IQBAL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent experience
Excellent. The staff at the hotel are amazing!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful property but the food could be better
Anupma, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not really worth the money!
It’s overpriced according to the stay. They don’t feel u pampered as other hotels. A day prior we stayed at meredian. What an amazing stay. This property is good for oldies.
Apoorva, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was amazing. This property not only looks beautiful but also serves delicious food with great hospitality. I can't thank enough to their staff for making our stay so comfortable and amazing. 10 out of 10 to their hospitality.
3-night romance trip
Verified Expedia guest review