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Sleep Inn & Suites Cross Lanes - South Charleston
Hotel with indoor pool, near Mardi Gras Casino
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
Rs7,882
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
9.4.Exceptional.143 verified Hotels.com guest reviews
Pleasantly surprised to have hot breakfast (served by attendant) during COVID times.…
Nov 20, 2020
Jess, at the front desk, was welcoming, professional and efficient. Tasty cookies upon…
Nov 18, 2020
Official standards
This property advises that it adheres to Commitment to Clean (Choice) and SafeStay (AHLA - USA) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Quiet37 positive mentions
Convenient32 positive mentions
Easy parking31 positive mentions
Safe31 positive mentions
Dining options22 positive mentions
- Free WiFi
- Free parking
- Pool
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 119 smoke-free guestrooms
- Daily housekeeping
- Indoor pool
- Breakfast available
- Free casino shuttle
- 24-hour fitness center
For families
- Free cribs/infant beds
- Microwave
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
What’s around
- Heart of Cross Lanes
- Mardi Gras Casino - 25 min walk
- Southridge Center - 10.5 mi / 16.9 km
- Charleston Civic Center - 11.2 mi / 18 km
- Haddad Riverfront Park - 11.5 mi / 18.5 km
- Charleston Town Center - 11.6 mi / 18.6 km
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Double Room, 2 Double Beds, Non Smoking
- Room, Non Smoking
- Standard Room, 1 Queen Bed, Non Smoking
- Suite, Multiple Beds, Accessible, Non Smoking
- Room, 1 Queen Bed, Accessible, Non Smoking
- Room, 1 Queen Bed, Accessible, Non Smoking
- Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Location
- Heart of Cross Lanes
- Mardi Gras Casino - 25 min walk
- Southridge Center - 10.5 mi / 16.9 km
What’s around
Landmarks
- Heart of Cross Lanes
- Mardi Gras Casino - 25 min walk
- Southridge Center - 10.5 mi / 16.9 km
- Charleston Civic Center - 11.2 mi / 18 km
- Haddad Riverfront Park - 11.5 mi / 18.5 km
- Charleston Town Center - 11.6 mi / 18.6 km
- Clay Center for the Arts and Sciences - 12.5 mi / 20.2 km
- West Virginia State Capitol Building - 13.4 mi / 21.5 km
- Kanawha State Forest - 21 mi / 33.9 km
Getting around
- Charleston, WV (CRW-Yeager) - 20 min drive
- Charleston Station - 14 min drive
- Free casino shuttle
At a glance
Hotel size
- This hotel has 119 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-anytime
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite RV/bus/truck parking
- Wheelchair-accessible parking and van parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Continental breakfast daily (surcharge)
- Coffee/tea in a common area
Things to do
- Indoor pool
- 24-hour fitness facilities
- Golfing nearby
Working away
- Conference space
- Conference space size (feet) - 500
- Conference space size (meters) - 45
- One meeting room
- Computer station
Services
- 24-hour front desk
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
Facilities
- Number of buildings/towers - 1
- Year Built - 1999
- Elevator
- Safe-deposit box at front desk
- Television in common areas
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible public bathroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Handrails in stairways
- Closed captioned TV
Languages Spoken
- English
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
Be entertained
- 32-inch flat-screen TV
- Premium TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Free local calls
Food and drink
- Refrigerator
- Microwave
More
- Daily housekeeping
- Connecting/adjoining rooms available
Small print
Also known as
- Sleep Inn Cross Lanes
- Sleep Inn Hotel Cross Lanes
- Sleep Inn & Suites Cross Lanes - South Charleston Hotel
- Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Sleep Inn & Suites Cross Lanes - South Charleston does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking. Free RV/bus/truck parking is available.
- Yes, there's an indoor pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 3 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
- Yes. Nearby restaurants include Barnyard BBQ (7-min walk), Ridge View BBQ (3.4 mi), and Tudor's Biscuit World (4.1 mi).
- No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.
- Sleep Inn & Suites Cross Lanes - South Charleston has an indoor pool and a 24-hour fitness center.
9.4.Exceptional.143 verified Hotels.com guest reviews
- 10.0.Exceptional
Trip to Virginia
Check in was very easy and the front desk clerk was very friendly. The room was very clean and the bed was comfortable. I would highly recommend this hotel.
Sharon, 1 night trip, Nov 5, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Best hotel in this area!!
Very very clean!! Customer service was excellent!! Comfortable room. Super friendly staff. We will definitely stay here again.
Jennifer, 1 night family trip, Oct 24, 2020
Verified Hotels.com guest review
- 2.0.Poor
There is no hot tub. Pool was down second day i
Dominic, 2 night trip, Oct 9, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Our favorite place to stay
Great hotel & very polite & friendly employees.
Cris, 1 night family trip, Sep 21, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Hotel was very clean and quiet. The staff was pleasant and helpful. With the pandemic going on felt very confident that they were following all guidelines. Close and convenient to restaurants and freeway. Definitely would stay again at this hotel.
Sharon, 1 night family trip, Sep 16, 2020
Verified Expedia guest review
- 10.0.Exceptional
All of the staff were very friendly - especially woman serving breakfast and evening shift front desk! Hotel was very clean and you can tell that extra effort put into making sure it’s clean due to Covid.
Wendy, 3 night trip, Sep 3, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Nice and Quiet
This is our second time staying here.The staff is nice and professional. The rooms are clean and modern. The location is easy to find and its right off the interstate.
Victoria, 1 night business trip, Aug 5, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Happy traveler!
This award winning hotel was amazing! Clean, comfortable, fabulous breakfast served by Delilah, and pool is open! Highly recommended!
Nancy A., 1 night family trip, Jul 28, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Clean room. Fantastic staff. Very friendly and helpful. Answered all my questions
Ralph, 3 night trip, Jul 27, 2020
Verified Hotels.com guest review
- 8.0.Very good
Staff was friendly, room was clean but small. There wasn’t even enough space to put out the luggage rack. I would stay here again but would ask for a room without a pillar taking up space in the room.
Liz, 2 night trip with friends, Jul 21, 2020
Verified Expedia guest review