Hilton Birmingham Metropole

Photo gallery for Hilton Birmingham Metropole

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, individually decorated, desk

Overview of Hilton Birmingham Metropole

Hilton Birmingham Metropole

4.0 star property
4-star hotel with 2 restaurants, near National Exhibition Centre

7.0/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
National Exhibition Centre, Birmingham, England, B40 1PP
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • National Exhibition Centre - 12 min walk
  • Resorts World Birmingham - 3 min drive
  • Bullring Shopping Centre - 28 min drive
  • University of Warwick - 25 min drive
  • Villa Park - 24 min drive
  • Drayton Manor Theme Park - 21 min drive
  • Coventry Building Society Arena - 23 min drive
  • Arena Birmingham - 27 min drive
  • The Mailbox - 28 min drive
  • Broad Street - 28 min drive
  • University of Birmingham - 34 min drive

Getting around

  • Birmingham Airport (BHX) - 8 min drive
  • Coventry (CVT) - 29 min drive
  • East Midlands Airport (EMA) - 42 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Marston Green Station - 7 min drive
  • Birmingham International Station - 24 min walk

About this property

Hilton Birmingham Metropole

Hilton Birmingham Metropole puts you just 2.5 mi (4 km) from the airport and a 5-minute drive from National Exhibition Centre. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at one of the 3 bars/lounges or visit the spa tub for a relaxing end to the day. Other highlights at this upscale hotel include an indoor pool, a 24-hour health club, and a 24-hour fitness center. The pool and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 789 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 75 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (GBP 12.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • Concerts/live shows
  • Golf lessons nearby
  • Skiing nearby

Working away

  • 31 meeting rooms
  • Conference space (59999 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1976
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for GBP 14.99 per day (rates may vary)
  • Wired Internet access is available in guestrooms for GBP 14.99 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of GBP 18.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Self parking costs GBP 12.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Overall score and ratings

7.0

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.3/10

Amenities

7.0/10

Property conditions & facilities

6.7/10

Eco-friendliness

10/10 Exceptional

Joanne, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sapna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay will definitely visit again
A great hotel ideally situated for NEC and train station. Nice rooms and a lovely pool area with steam and sauna room
Kim, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Lauren, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Marie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jasmin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

A disappointing stay.
Check in was chaotic. My husband is a Hilton diamond member so we went to the priority desk only to find nobody was there, so we had to join the general queue which was incredibly slow moving. When we finally got to the front, the staff member about to serve me called a couple over who had just turned up to the priority desk so i had to wait again. I appreciate there was a conference taking place that weekend but it was just chaos. Got to the rooms and they were nice and clean and comfortable, however there was no water in either of them. Given the location of the hotel and that there are no grocery shops nearby to get any, there should have been some there. That evening we asked for whole milk for out baby and were told there was none in the entire hotel as it was hotel policy. I had to get Deliveroo to bring milk and water to us. We ordered room service but there were no options for the children. At 10pm the children were woken by the fire alarm being set off by students at their school prom. The following night they were kept awake by a large number of conference delegates drinking and listening to music out the front of the hotel. This went on until almost midnight. The lobby stank of cigarette smoke because all weekend people were allowed to stand right in front of the open doors smoking. We had to walk through clouds of smoke everytime we came in or out. The only saving grace was the staff, all of whom were wonderful, friendly and great with our children.
Suzie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Miss, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Johanne, 1-night trip
Verified Hotels.com guest review