The hotel was clean and we could tell that they are upgrading/updating the hotel. The staff were helpful and lent us nail cutter and fruit knife when we needed one! The japanese restaurant served great Teppanyaki and you should try it there! The chinese restaurant was not as fancy and you can give it a miss. The location is not as ideal as it is quite a walk to metro station, and it is around 15 mins drive to Tokyo Station. As it is located at CBD area, it is very dark and quiet at night. There is also common laundry facilities and i would like to suggest the hotel to replace the existing machines to 2-in-1 machines and increase to more than 2 machines. We did laundry twice for our stay and we had to queue many times (once for washing, once for drying) for more than 30 mins each time.