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Fiesta Americana Cozumel All Inclusive

Photo gallery for Fiesta Americana Cozumel All Inclusive

Aerial view
Beach towels, snorkeling
Beach towels, snorkeling
2 outdoor pools, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
2 outdoor pools, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas

Overview of Fiesta Americana Cozumel All Inclusive

VIP Access

Fiesta Americana Cozumel All Inclusive

4.0 star property
All-inclusive beach property with spa, near Chankanaab National Park

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • 7 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Fitness center
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In a national park
  • Paradise Beach - 7 min drive
  • Mr. Sancho's Beach Club - 8 min drive
  • Ferry to Cozumel - 248 min drive
  • Xcaret Eco Theme Park - 258 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • La Cocina De Silvia - 10 min drive
  • Starbucks - 10 min drive
  • La Conchita del Caribe - 10 min drive
  • Colores y Sabores - 10 min drive
  • Jeanie’s - 11 min drive

About this property

Fiesta Americana Cozumel All Inclusive

With access to onsite snorkeling, Fiesta Americana Cozumel All Inclusive is a great choice for your beach stay in Cozumel. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Rosato, one of 7 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this upscale property include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the comfortable beds and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 7 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • Yoga classes
  • Snorkeling
  • Pool table
  • Air hockey
  • Foosball
  • Golfing nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (1560 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, SPA NA´HA´. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Peninsula - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cevicheria - Overlooking the pool, this seafood restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Vina del Mar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.44 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

Does Fiesta Americana Cozumel All Inclusive offer free cancellation for a full refund?
Yes, Fiesta Americana Cozumel All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on 30 November 2022 start from ₹25,879, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fiesta Americana Cozumel All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fiesta Americana Cozumel All Inclusive?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Fiesta Americana Cozumel All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fiesta Americana Cozumel All Inclusive?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Fiesta Americana Cozumel All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Fiesta Americana Cozumel All Inclusive and nearby?
Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Fiesta Americana Cozumel All Inclusive also has 2 bars, a fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Fiesta Americana Cozumel All Inclusive?
Yes, there are 7 onsite restaurants, featuring Italian cuisine and pool views. Nearby restaurants include La Cocina De Silvia (5.6 mi), Starbucks (6 mi), and La Conchita del Caribe (6.1 mi).
Does Fiesta Americana Cozumel All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Fiesta Americana Cozumel All Inclusive like?
Fiesta Americana Cozumel All Inclusive is a short 18-minute walk from Chankanaab National Park and 19 minutes' walk from Chankanaab Beach Adventure Park. Travelers say this property is in a good location.

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

I was disappointed with very little information available for daily activities for us to take part in. For instance we came to know about snorkeling tour only 15 min before the scheduled time. There was no clear information on kids activities well in advance. Not having a beach was a downside. We had 2 bedroom suit and the rooms were spacious. While most staff was friendly and accomodating but we did have a couple of instances where this was not the case.
ZARIAB, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

AC unit leaked, and shower leaked, but all in all a fantastic place to stay! Delicious food and excellent entertainment! Everyone works so hard!
Jason, 4-night romance trip
Verified Expedia guest review

6/10 Good

They promete the property complete but is missing beach area, too old and needs maintenance
Eduardo, 5-night family trip
Verified Expedia guest review

8/10 Very good

Property very quaint, staff very accommodating. Lucio was great with helping us set up excursions and learning what the resort had to offer.
Ericka, 5-night family trip
Verified Expedia guest review

6/10 Good

If you are going to Cozumel to Scuba dive, know that Fiesta Americana has no access for you to get picked up by your boat. You will have to get to/from the marina yourself. They will pay for a taxi bug that process takes 10-15 minutes for your taxi to be paid and you have to wait with the driver while they get very upset that they are not being paid. If the dock does not get re opened, I will go to another resort in the future. Also, the food at all restaurants was not great. Service was outstanding
DOUGLAS, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Loved the people working at this resort, but it’s in desperate need of repair. The pool surround is chipped away with pieces falling into the pool. Pool tiles missing, and the lack of any stairs to enter or exit the pool was very strange. Two ladders, but no normal steps. Also, pool bar was never manned for the full 7 days of our stay. Why have a pool bar if you aren’t going to serve from it? Food was ok, but strange hours. Same menu each day and selection was limited. Room was big for our family, but needed updates. Won’t stay here again on future visits. It really looks like it’s on decline.
Kimberly, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful time! Our concierge Pamela was the best! She made sure we were well taken care of. The staff was amazing, and made our time there feel very special. Our room was very clean, the view amazing, and the beds were comfortable. We will definitely stay here again if we are lucky enough to be able to come back .
Joseph, 6-night family trip
Verified Expedia guest review

6/10 Good

If you’re a diver, or have family on the island, or are a foodie, look elsewhere. They would not let my nephew who lives on the island come to our room or walk my daughters back at night. Security intervened like he was a criminal. They cited Covid for the restrictions which makes little sense given the openness of the island. The pier and beach amenities are closed which made it a pain to get to the boat. The resort will pay for the cab to the fornatur marina (10 min away) but not from there back to the resort. Also, that marina is closed after sunset so for night divers so you’ll be going back to the pier downtown (25 min away). The beach restaurant is closed. Was told by my friends that live there that the resort got its beach access shut down because it was sending sewage into the channel. So this place has ethical issues apparently. The mexican food is not good….other food is just ok, for the best they have to offer, go to the Asian restaurant. Drinks were ok…their selection seemed limited relative to others on the island. The building and rooms are clean but worn down a bit. Staff was friendly. Main pool is noisy so get a room with the plunge pool if you want to relax quietly. All in all, it wasn’t terrible, but for us, it is not a good fit given the issues mentioned above, so we won’t go back.
Lee, 4-night family trip
Verified Expedia guest review

6/10 Good

The hotel was generally fine. Lunch options were more limited than other all inclusive resorts. Dinner restaurants are good. The employees are very attentive. The concierges are quite insistent on promoting the resort but I assume they are required. The beach is not suitable for all ages, there is no sand or chairs for an older person to access the beach. We had to spend extra money on a taxi and access and consumption on other beaches. The rooms look like the passage of time: broken mirrors, deteriorated frames that should have been changed long ago. Need some care
Haydee J, 5-night family trip
Verified Expedia guest review

8/10 Very good

It was ok just ok
javier, 7-night family trip
Verified Expedia guest review