Choose dates to view prices

Sheraton Niagara Falls

Photo gallery for Sheraton Niagara Falls

Property amenity
Indoor pool
Indoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Sheraton Niagara Falls

Sheraton Niagara Falls

4.0 star property
4-star hotel with indoor pool, near Seneca Niagara Resort & Casino

7.4/10 Good

1,334 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is ₹8,105
Price available on 11/12/2022
Map
300 3rd St, Niagara Falls, NY, 14303
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 1 min walk
  • Rainbow Bridge - 12 min walk
  • American Falls - 19 min walk
  • Clifton Hill - 20 min walk
  • Fallsview Indoor Waterpark - 21 min walk
  • Fallsview Casino - 36 min walk
  • Horseshoe Falls - 41 min walk
  • Niagara Falls State Park - 1 min drive
  • Casino Niagara - 6 min drive
  • Fashion Outlets of Niagara Falls - 13 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls Station - 6 min drive
  • Niagara Falls Station - 8 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive

Restaurants

  • Western Door - 3 min walk
  • Zaika Indian Cuisine - 3 min walk
  • Power City Eatery - 4 min walk
  • Donatello's - 5 min walk
  • Caffe Lola - 6 min walk

About this property

Sheraton Niagara Falls

At Sheraton Niagara Falls, you'll be within a 10-minute drive of Seneca Niagara Resort & Casino and Fallsview Indoor Waterpark. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. There's an indoor pool and a bar/lounge, and in-room conveniences at this upscale hotel include refrigerators and microwaves. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 391 rooms

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (11153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
The Corner Deli - This delicatessen serves lunch and light fare. Open select days.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10.75 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Laundry facilities
    • Additional inclusions

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self parking costs USD 21.60 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls offer free cancellation for a full refund?
Yes, Sheraton Niagara Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Niagara Falls?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Niagara Falls?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Sheraton Niagara Falls?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Niagara Falls?
Yes. Self parking costs USD 21.60 per day.
What are the check-in and check-out times at Sheraton Niagara Falls?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Sheraton Niagara Falls?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (1-min walk) and Casino Niagara (6-min drive) are both nearby.
What is there to do at Sheraton Niagara Falls and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services.
Are there restaurants at or near Sheraton Niagara Falls?
Yes, there's an onsite restaurant that offers American cuisine. Nearby restaurants include Zaika Indian Cuisine (3-min walk), Power City Eatery (4-min walk), and Donatello's (5-min walk).
What's the area around Sheraton Niagara Falls like?
Sheraton Niagara Falls is in Downtown Niagara Falls, a short 1-minute walk from Seneca Niagara Resort & Casino and 9 minutes' walk from Niagara Falls State Park. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Simone, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Cheryl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Suet, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Pretty ok stay
I flew in from Miami to NJ to visit my aunt and celebrate my late mothers birthday as she is buried in NJ. I drove to the hotel which took 6 hours just to wait 2 hours to get the key for the room (we got there minutes to 4pm and I was tired because I was the only one that drove straight there) When we arrived I noticed the girl at the front desk didn’t have a pleasant or warming welcome or even apologized for the wait. I worked at several middle and high end hotels and know what to expect throughout a stay in any hotel. Definitely a pleasant welcome is always best because that is the 1st interaction if there isn’t a valet that the guest has in the hotel. If there were any mishaps/ inconvenience from the hotel there would be an apology or/and a small comp from the snack bar ,extra water, a drink at the restaurant .. something! I don’t care about getting anything for free .. I would have been ok with the apology. Anywho the room was clean , dinner at rainforest cafe was good and customer service was great there! The location was pretty good since it was about a 10min drive to The falls and right across from Seneca hotel and casino. The casino was great
nicolette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Katie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good location
JIHONG, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

katherine, 2-night trip
Verified Expedia guest review

6/10 Good

Katherine, 1-night trip
Verified Expedia guest review