Extended Stay America Suites North Chesterfield Arboretum

Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

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Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Extended Stay America Suites North Chesterfield Arboretum

Extended Stay America Suites North Chesterfield Arboretum

2.5 star property
Suburban hotel in North Chesterfield

6.4/10 Good

851 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Kitchen
  • Non-smoking
Map
241 Arboretum Pl, Richmond, VA, 23236
Main amenities
  • Housekeeping (on request)
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Self-serve laundry
  • Picnic area
For families
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In North Chesterfield
  • Johnston-Willis Hospital - 5 min drive
  • Chesterfield Towne Center - 5 min drive
  • Stony Point Fashion Park - 10 min drive
  • University of Richmond - 12 min drive
  • University of Richmond Stadium - 10 min drive
  • Byrd Theater - 11 min drive
  • Robious Landing Park - 14 min drive
  • Byrd Park - 12 min drive
  • Carytown - 11 min drive
  • Monument Avenue - 12 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 24 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Main Street Station - 18 min drive

About this property

Extended Stay America Suites North Chesterfield Arboretum

When you stay at Extended Stay America Suites North Chesterfield Arboretum, you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Carytown and Virginia Museum of Fine Arts are within a short drive. Fellow travelers love the location and spacious guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Housekeeping is available for an additional fee

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Frequently asked questions

Overall score and ratings

6.4

Good

6.8/10

Cleanliness

7.1/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Poor

Horrible
Horrible place. Don't stay there
LORI, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

safe stay
Kenny, 1-night family trip
Verified Hotels.com guest review

6/10 Good

I don’t comeback
The room smell like onion… floor was duty… bathroom duty…people at night don’t let me sleep… my room was first floor… people don’t let me sleep…
Ruth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Annie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jannet, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Worst Hotel I've Ever Stayed In!
Shabby hotel. Night clerk was not available for about an hour during a problem we had with those above our room, stomping on the floor til 2:30 a.m. Called and called the desk with no answer. Went down there, no one around at all. This went on for over an hour! One man's card didn't work and he was unable to get back in his room because no one was around to help him. Clerk FINALLY returned, mumbling something about a personal phone call. That as about an hour that there was no one to answer phones, or help anyone at the desk in the middle of the night. Totally unprofessional. Additionally, the company hired to clean air conditioners left our doors wide open for ANYONE to walk in our room! When confronted about it, they said, "Well that's how we do it." Reported this to manager also. It was the absolute worst stay I've ever had in any hotel. No breakfast, although it advertised one. A couple of pre-packaged muffins and granola bars. Coffee and no juice. NO DISHES OR COOK WARE in rooms at all. Not even a coffee maker. Terrible hotel!!! Dirty kitchen area! This place is the pits!!
Linda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Decent stay
Our stay was good. The room was spacious with a couch. The pull out couch wasn’t very comfortable and was thin. But that was my only complaint. The first guest was nice and helped us a lot. The water was nice and hot.. loved that. Not very nosy. The air conditioner people came in and cleaned our unit while we were there.. it was a little weird , but at least we know it was clean lol.
Jaiona, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here
The worst ever. So dirty non comfortable couldn’t wait to check out
Jazzie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night family trip
Verified Hotels.com guest review