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All properties in Franklin, Massachusetts, United States of America

Best Western Plus Executive Residency Franklin

Suburban hotel in Franklin

  • Free buffet breakfast, free WiFi, and free parking
From
Rs8,166

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed) - Bathroom
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835 Upper Union Street, Franklin, 02038, MA, United States of America
7.6.Good.
  • I tried to check in at 6:00pm and no one was at the desk. When I checked in at 10:00pm,…

    Dec 16, 2021

  • The hotel looked like it was under contruction or being updated. A dumpster was in the…

    Nov 6, 2021

See all 348 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 100 smoke-free guestrooms
  • Daily housekeeping
  • Free area shuttle
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Dean College - 35 min walk
  • Franklin Historical Museum - 37 min walk
  • Franklin Public Library - 42 min walk
  • Chilson Beach - 44 min walk
  • Wrentham Village Premium Outlets - 4.2 mi / 6.7 km
  • Plainridge Park Casino - 6.7 mi / 10.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)
  • Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)
  • Suite, 1 King Bed, Non Smoking, Kitchenette (Presidential;with Sofabed)
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

What’s around

Landmarks

  • Dean College - 35 min walk
  • Franklin Historical Museum - 37 min walk
  • Franklin Public Library - 42 min walk
  • Chilson Beach - 44 min walk
  • Wrentham Village Premium Outlets - 4.2 mi / 6.7 km
  • Plainridge Park Casino - 6.7 mi / 10.8 km
  • Forge Industrial Park - 3.4 mi / 5.5 km
  • SMG Wrentham Primary Care - 6.2 mi / 9.9 km
  • Bristol Blake State Reservation - 6.3 mi / 10.2 km
  • Plainridge Race Course - 6.5 mi / 10.5 km
  • New England Country Club - 6.7 mi / 10.8 km

Getting around

  • Logan International Airport (BOS) - 50 min drive
  • Pawtucket, RI (SFZ-North Central State) - 24 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 25 min drive
  • T.F. Green Airport (PVD) - 40 min drive
  • Worcester, MA (ORH-Worcester Regional) - 46 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 52 min drive
  • Franklin Station - 5 min drive
  • Franklin Forge Park - 495 Station - 5 min drive
  • Norfolk Station - 12 min drive
  • Free area shuttle
map
See on map
835 Upper Union Street, Franklin, 02038, MA, United States of America

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in stairways
  • Closed captioned TV

Languages Spoken

  • English
  • German
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 25 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

State tax ID - C0010721010

State tax ID - C0010721010

Also known as

  • Hawthorn Suites Wyndham Franklin Milford Area
  • Hawthorn Suites Wyndham Franklin/Milford Area Hotel
  • Hawthorn Suites Wyndham Franklin/Milford Area Franklin
  • Hawthorn Suites Wyndham Franklin/Milford Area
  • Hotel Hawthorn Suites By Wyndham Franklin/Milford Area Franklin
  • Franklin Hawthorn Suites By Wyndham Franklin/Milford Area Hotel
  • Hotel Hawthorn Suites By Wyndham Franklin/Milford Area
  • Hawthorn Suites By Wyndham Franklin/Milford Area Franklin
  • Hawthorn Suites Wyndham Milford
  • Hawthorn Suites By Wyndham Franklin/Milford Area
  • Best Western Plus Executive Residency Franklin Hotel
  • Best Western Plus Executive Residency Franklin Franklin
  • Best Western Plus Executive Residency Franklin Hotel Franklin
  • Hawthorn Suites Wyndham Milford Hotel
  • Hawthorn Suites Wyndham Milford Hotel Franklin Area
  • Hawthorn Suites Wyndham Franklin/Milford Area Hotel Franklin
  • Hawthorn Suites Wyndham Franklin/Milford Area Hotel
  • Hawthorn Suites Wyndham Franklin/Milford Area Franklin
  • Hawthorn Suites Wyndham Franklin/Milford Area Hotel Franklin

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Executive Residency Franklin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out is available.
  • Yes. Nearby restaurants include King Street Cafe (14-min walk), The Rome Restaurant (2.1 mi), and Acapulcos Mexican Family Restaurant & Cantina (2.1 mi).
  • No, this hotel doesn't have a casino, but Plainridge Park Casino (9-min drive) and Twin River Casino (25-min drive) are both nearby.
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Best Western Plus Executive Residency Franklin also has a fitness center.
7.6.Good.
  • 10.0.Exceptional

    One night stay

    Room was very clean and spacious. However there was no heat and it was in the 40s. Apparently there is a set date for the heat to come on. The sofa coach, once pulled out, was the worse i've ever slept on. It was like sleeping on just coils of springs with a sheet on. There were not extra blankets for the pull out either.

    Kathleen, 1 night trip with friends, Oct 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Awful

    We checked in and front desk staff (man) was fine. After excited elevator on 2nd floor, hallway smelled of food, stains on carpet and each guest room door was damaged or in need of repair. We didn’t even walk into room because of the strong smoke smell when barely opened the door. Person with dogs coming down hallway and food garbage bags at several doors. Back to front desk to ‘checkout’ and cancel our stay. Front desk said he couldn’t void the room or show us checked out until Expedia was notified.we asked and we’re told that this hotel has full time residents and we didn’t feel safe staying there.

    Jerilyn, 1 night family trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I don’t recommend staying here due to Malik at the front desk and the General Manager. I chose this hotel because of its proximity to our wedding venue. I got two rooms for my bridal party. I called a month before to get a late check out for one room and to add an additional night for my husband and I after. I asked about potential fees associated with a late check out and they said they were very accommodating to weddings and while they couldn’t guarantee it till the day of, they were likely to let us check out atleast by 3. We checked in 10/16 and met Malik. I revisited the late check out for the room. He said we could check out anytime. He even mentioned that they’ve accommodated other weddings by allowing them to check out as late as 6pm. He said a late check out a 3pm was no problem for us and was open to hearing if we needed anything else as well. As bride this was comforting. Unfortunately the general manager, showed up at the door at 12:50pm on the wedding day and told them they needed to leave by 1 and charged us before discussing with us I called for clarification where Malik later stated he never stated those things, was rude, often spoke over me. I told him to just charge us but when I attempted to ask for more clarification from the manager, he proceeded talk over me. We left right after our wedding due to our discomfort with this hotel. Rules are inconsistent and Malik was rude. You caused increase stress on my wedding day so brides go elsewhere.

    Lorrie, 1 night trip, Oct 16, 2021

    Verified Expedia guest review

  • 8.0.Very good

    This property was surprisingly busy at 6pm on a Saturday evening but the check in went smoothly. Very quiet for its location near a major highway.

    Maureen, 1 night romance trip, Oct 16, 2021

    Verified Travelocity guest review

  • 8.0.Very good

    The room were abit small, plus theres no hair dryers in the bathroom and lacks of trash can around the living room area. Only 1 trash can was in my room and it was loacted inside the bathroom.

    Yaug, 2 night trip, Oct 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great checkin ! Even at 12:30 am after Pats game.

    Leslie, 1 night family trip, Oct 3, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The young man at the front desk was very unfriendly and appeared preoccupied by his personal cell phone. The room keys consistently didn’t work. There was food splattered outside the room door on the wall/door frame.

    Scott, 2 night romance trip, Oct 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Accommodating to Handicap accessible guests

    They staff was very nice and accommodating with handicap guest room assistance

    Susan, 2 night family trip, Sep 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The young man at the desk who checked us in was very nice. Unfortunately, our room was lacking the following: No coffee or plastic cups No kleenex Closet door was off the track and wouldn't close. Bugs crawling across bathroom floor. TV had few channels and no national news or sports. Mostly Spanish speaking. There was a dog barking in a room next to us AM and PM. Other problems: Spider in ice bucket; which didn't matter because the ice machine (only one on the third floor) was not working. No hot breakfast (which I do understand due to Covid); the sign on the breakfast doorway read breakfast until 10 AM on Saturday and Sunday, but the young lady at the front desk told us breakfast closed at 9:30 AM. We had to request paper plates and napkins.

    Lee Marie, 2 night family trip, Sep 23, 2021

    Verified Travelocity guest review

  • 8.0.Very good

    Overpriced because of Mel game, not right.

    Russ, 1 night trip, Sep 11, 2021

    Verified Expedia guest review

See all 348 reviews