Comfort Suites South Park

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Comfort Suites South Park

Comfort Suites South Park

2.5 star property
Colonial Heights hotel in shopping district

7.8/10 Good

644 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
931 South Ave, Colonial Heights, VA, 23834
Main amenities
  • Daily housekeeping
  • WiFi in the lobby
  • Fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car rentals on site
  • Computer station
  • Front desk safe
  • Meeting room
  • Barbecue grills
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Petersburg Station - 7 min drive

About this property

Comfort Suites South Park

Comfort Suites South Park is a great choice for a stay in Colonial Heights. Guests can visit the fitness center for a workout, and free perks include buffet breakfast, WiFi, and self parking. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • On-site car rental
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • WiFi is available in public areas for an extra charge

Renovations and closures

The following facilities or services will be unavailable until September 1 2022 (date subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Comfort Suites South Park
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Hotel Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel Colonial Heights

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Matesha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fredrice, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great spot
I had a great experience overall. The staff was very friendly and it’s very clean. The only miss was the pool not being open.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great front desk help! Kam was the best!
Kam at the front desk was amazing! Very friendly and super nice! We had a very long drive and it was nice to meet his energy to get me through this he check in process.
Shelly, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Melissa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs updating but relatively clean. however, the sheer curtains on the west window couldn’t close bcz they were hanging off the rod so we had too much sun to watch tv. The drapes were in a fixed position so they did t move. Really annoying having blinding sun in your room until 8:45 sunset.
Karen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

an m, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Had an enjoyable stay! FYI: Pool not open
The best part about this hotel experience was the staff at the front desk. They were very polite and attentive. I definitely felt welcome and appreciated to be a customer which is something that you don’t get much of these days (Sadly). One primary reason why I chose this hotel was that they have a pool. I normally choose hotels with pools for my kid. We were both disappointed to find out that their pool was closed due to COVID 19 restrictions, so that downgraded the experience a little bit. My room was very nice and clean for the most part. Looks like some renovations/upgrades were recently made to the rooms. I opened the sofa bed to discover that it had not been vacuumed in while, and there was trash and dust and old room keys in there. We also didn’t get any kind of room service. The trash was never emptied and our towels were not changed out at all during our stay. I went to the front desk for more towels and they seemed happy to provide more for us. Breakfast every morning was definitely a plus, and the laundry room came in handy. Overall we had an enjoyable stay. Not sure if I would book again because of the pool not being open, but that’s just me.
Ricky, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kieron, 1-night trip
Verified Hotels.com guest review