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Fairmont Le Chateau Frontenac

4.5-star ski-in/ski-out hotel with spa, near Quebec City Town Hall

From
Rs16,586

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9.2.Superb.
  • Nous avons dormie a plusieurs Fairmont dernièrement; Château Montebello, Manoir Richelieu…

    Feb 28, 2021

  • We were unsure about a stay due to covid but the hotel was extremely cleanly, safe and…

    Feb 27, 2021

See all 2,285 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 611 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool

What’s around

  • In Old Quebec
  • Quebec City Town Hall - 4 min walk
  • Old Port Quebec City - 9 min walk
  • Quebec Cruise Terminal - 9 min walk
  • Quartier Petit Champlain - 5 min walk
  • Place Royale - 5 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Fairmont, Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Courtyard View
  • Fairmont Gold, Room, 1 King Bed, River View
  • Fairmont Gold, Room, 1 King Bed, City View
  • Signature Room, 1 King Bed
  • Room, 1 King Bed, City View (Fairmont)
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, River View
  • Fairmont, Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed, Courtyard View
  • Room, 1 Queen Bed, City View (Fairmont)
  • Deluxe Room, 1 Queen Bed, City View
  • Deluxe Room, 1 Queen Bed, River View
  • Fairmont, Double Room, 1 Double Bed
  • Deluxe Double Room, 2 Double Beds, Courtyard View
  • Signature Room, 2 Double Beds
  • Double Room, 1 Double Bed, City View (Fairmont)
  • Deluxe Room, 2 Double Beds, City View
  • Double Room, 1 Double Bed, View (Fairmont)
  • Suite, 1 King Bed (Frontenac Suite King)
  • Suite, 1 King Bed (Elizabeth II Suite)
  • Suite, 1 King Bed (Hitchcock Suite)
  • Suite, 1 King Bed (Celine Dion Suite)
  • Suite, 1 King Bed (Charles De Gaulle Suite)
  • Suite, 1 King Bed (Van Horne)
  • Suite, Multiple Beds (Trudeau Trudeau)
  • Suite, 1 King Bed (Roosevelt)
  • Suite, 1 King Bed (Churchill)
  • Junior Suite, 1 Double Bed
  • Fairmont Gold, Room, 1 Queen Bed, River View
  • Fairmont Gold, Junior Suite, 1 King Bed
  • Fairmont Gold, Suite, 1 King Bed
  • Fairmont Gold, Signature Room, 1 King Bed
  • Fairmont Gold, Signature Room, 1 Double Bed
  • Room, 1 Queen Bed (Moderate Queen)
  • Double Room, 2 Double Beds (Fairmont Gold, Old Quebec)
  • Deluxe Room, 2 Double Beds, River View
  • Junior Suite, 1 King Bed
  • Fairmont Gold, Junior Suite, 1 King Bed
  • Fairmont Gold, Suite, 1 King Bed
  • Fairmont Gold, Signature Suite, 1 King Bed

Location

  • In Old Quebec
  • Quebec City Town Hall - 4 min walk
  • Old Port Quebec City - 9 min walk

What’s around

Landmarks

  • In Old Quebec
  • Quebec City Town Hall - 4 min walk
  • Old Port Quebec City - 9 min walk
  • Quebec Cruise Terminal - 9 min walk
  • Quartier Petit Champlain - 5 min walk
  • Place Royale - 5 min walk
  • Parliament Building - 10 min walk
  • Le Capitole - 11 min walk
  • Citadelle of Quebec - 13 min walk
  • Quebec City Convention Center - 13 min walk
  • Parks Canada's Dufferin Terrace - 1 min walk

Getting around

  • Jean Lesage International Airport (YQB) - 23 min drive
  • Quebec Palace Station - 13 min walk
  • Quebec Sainte-Foy Station - 21 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 21 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 611 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-3:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (CAD 40 per day)
  • Onsite valet parking (CAD 40.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1893
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Moment Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin - Overlooking the ocean, this restaurant specializes in regional cuisine and serves breakfast only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.
The property is a member of Historic Hotels of the World.

Small print

Also known as

  • Chateau Fairmont
  • Frontenac Fairmont
  • Fairmont Hotel Quebec City
  • Fairmont Le Chateau Frontenac Hotel Quebec City
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Fairmont Quebec City
  • Quebec City Fairmont
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Quebec
  • Fairmont Le Chateau Frontenac Hotel Quebec
  • Chateau Frontenac
  • Chateau Frontenac Fairmont
  • Fairmont Chateau Frontenac
  • Fairmont Chateau Frontenac Hotel
  • Fairmont Chateau Frontenac Hotel Quebec
  • Fairmont Chateau Frontenac Quebec
  • Fairmont Frontenac
  • Frontenac Chateau

Optional extras

Self parking costs CAD 40 per day

Valet parking costs CAD 40.00 per day with in/out privileges

Microwaves are available for CAD 35.00 per stay

Refrigerators are available for CAD 35.00 per day

Rollaway beds are available for CAD 35.0 per night

Buffet breakfast is offered for an extra charge of CAD 32.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 50 per accommodation, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of CAD 30 per room (one-way)

Airport shuttle service for children up to age 14 costs CAD 0 (one-way)

WiFi is available in guestrooms for CAD 13.95 per night (rates may vary)

WiFi is available in public areas for CAD 15 per night (rates may vary)

Wired Internet access is available in guestrooms for CAD 13.95 per night (rates may vary)

Ski shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: CAD 20 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Fairmont Le Chateau Frontenac does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 40 per day. Valet parking costs CAD 40.00 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a children's pool.
  • Yes, pets are welcome. There's a charge of CAD 50 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - 3:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring French cuisine and ocean views. Nearby restaurants include La Bûche (3-min walk), Bello Ristorante (4-min walk), and La Maison Smith (5-min walk).
  • Yes, an airport shuttle is available. The charge is CAD 30 per room one-way.
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fairmont Le Chateau Frontenac also has 2 bars and an indoor pool, as well as a 24-hour health club and a sauna.
9.2.Superb.
  • 10.0.Exceptional

    Excellent service

    It was amazing stay for my family. The staff are very kind for everything. Concierge answered all of my questions well. Only room service was provided for meal, but taste is good and it was a great experience. Parking was available at 4 pm after checkout, which helped us to visit many places around the hotel.

    SHINGO, 1 night family trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Had a lovely time. Staff was very friendly and professional. Hotel needs no words to describe as it’s an icon in its own place. Lovely stay over all.

    Mirza Nabeel, 2 night family trip, Dec 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    SUPERB

    From minute stepped from taxi Service was impeccable Friendly Great atmosphere Could not do enough to make my stay Perfect in Every Way Christmas decor is Breathtaking To get away Chateau Frontenac is place to go

    Marilynn, 2 night trip, Dec 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would go again

    The only disappointment i can think of is the bathroom, the tub was too small for me to fit in it to soak... and the food at the hotel is very pricy, everything else is great

    2 night trip, Nov 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful view of the St Laurence. The room was beautifully decorated. We enjoyed the luxury.

    Shell, 2 night family trip, Oct 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    On our way home to Toronto from Lunenburg we needed to choose a place to stay to break up the trip. Wow - what an amazing and regenerating stay. Worth every penny and the short drive off the highway. Just lovely, and the staff were excellent. Extremely cautious and safe Covid precautions.

    Sue, 1 night family trip, Oct 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing place in the most beautiful city! Great location! Very friendly and professional staff! Food is delicious!

    Simona, 1 night family trip, Oct 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was such a pleasure to stay at this historic hotel on the bank of the St.Lawrence. Although the amenities were closed due to Covid, the staff made you feel welcome and at home. We were upgraded to an amazing room with an incredible view. We will absolutely return once the pandemic is over to enjoy all of things the hotel has to offer.

    Dee, 2 night romance trip, Oct 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Stayed one night during the thanksgiving long weekend. The prevention measures for COVID-19 is acceptable. Warm reception. But the hot water from the tube was dirty and it took a few seconds before the clean water came out.

    1 night family trip, Oct 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The Chateau, the location, the view, The room is cute and clean, but the size is relatively small.

    LinGuo, 1 night family trip, Oct 10, 2020

    Verified Expedia guest review

See all 2,285 reviews