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All properties in Boca del Rio, Veracruz, Mexico
1 room, 2 adults

Grand Fiesta Americana Veracruz

4.5-star4.5 stars
Great for families

Good to know

  • Children's pool
  • Onsite babysitting or childcare (surc)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
Blvd Manuel Avila Camacho S/N, Fraccionamiento Costa de Oro, Boca del Rio, VER, 94299, Mexico

Upscale beachfront resort with outdoor pool, near Plaza Las Americas Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Onsite babysitting or childcare (surc)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Hotel was dated and dirty. Thin walls and loud at all times. Restaurant food wasn't…Apr 6, 2021
  • First off we showed up and neither of the 2 rooms we had reserved were ready for check in…Mar 19, 2021

Grand Fiesta Americana Veracruz

from Rs6,357
  • Club Room, 2 Double Beds (Fiesta)
  • Club Room, 1 King Bed (Fiesta )
  • Deluxe Room
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Junior Suite
  • Suite (Master)

What’s around Grand Fiesta Americana Veracruz

Landmarks

  • On the beach
  • Plaza Las Americas Shopping Mall - 24 min walk
  • World Trade Center Veracruz - 24 min walk
  • Mocambo Beach - 30 min walk
  • Andamar Lifestyle Center - 24 min walk
  • University of Veracruz - 28 min walk
  • Plaza Vela - 29 min walk
  • Plaza Mocambo Veracruz - 30 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 14 min drive
  • Veracruz Central Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Onsite parking includes off-street options

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Children's pool
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Dining

Arantzia - This restaurant serves breakfast, lunch, and dinner.

Rosatto - This restaurant serves lunch and dinner.

Seafood - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Grand Fiesta Americana Veracruz’s small print

Also known as

  • Fiesta Americana Hotel Veracruz
  • Grand Fiesta Americana Veracruz Resort
  • Resort Grand Fiesta Americana Veracruz Boca del Rio
  • Boca del Rio Grand Fiesta Americana Veracruz Resort
  • Resort Grand Fiesta Americana Veracruz
  • Fiesta Americana Veracruz
  • Fiesta Americana Veracruz Boca
  • Fiesta Americana Veracruz Boca
  • Grand Fiesta Americana Veracruz Resort
  • Grand Fiesta Americana Veracruz Boca del Rio
  • Grand Fiesta Americana Veracruz Resort Boca del Rio
  • Fiesta Americana Veracruz
  • Fiesta Americana Veracruz Hotel
  • Fiesta Americana Hotel
  • Fiesta Americana Veracruz Resort Boca del Rio
  • Fiesta Americana Veracruz Resort
  • Grand Fiesta Americana Veracruz Boca del Rio
  • Grand Fiesta Americana Veracruz Resort Boca del Rio

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of MXN 330 for adults and MXN 160 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 250 per vehicle (one-way, Maximum occupancy 10)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Fiesta Americana Veracruz

  • Does Grand Fiesta Americana Veracruz offer free cancellation for a full refund?
    Yes, Grand Fiesta Americana Veracruz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Fiesta Americana Veracruz?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Fiesta Americana Veracruz?
    Yes, there's free self and valet parking.
  • Is there a pool at Grand Fiesta Americana Veracruz?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Grand Fiesta Americana Veracruz?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grand Fiesta Americana Veracruz?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Grand Fiesta Americana Veracruz?
    Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Il Veneziano (4-min walk), Azafran (5-min walk), and Las Alitas (9-min walk).
  • Is airport shuttle service offered by Grand Fiesta Americana Veracruz?
    Yes, an airport shuttle is available. The charge is MXN 250 per vehicle one-way.
  • What is there to do at Grand Fiesta Americana Veracruz and nearby?
    Have fun with nearby activities like kayaking, parasailing, and rafting. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor and outdoor pools after a day out and about. Grand Fiesta Americana Veracruz also has a sauna and a fitness center, as well as a garden.

Recent reviews

Fabulous 8.8 From 728 reviews

Exceptional 10.0
Excelente hotel
El hotel excelente. Muy buena instalciones y excelente ubicación. La atención en general muy buena. Recomendable. So me volvería a hospedar ahí.
mx1 night trip
Exceptional 10.0
Windy but Wonderful
We have stayed at Grand Fiesta Americana numerous times & find it to be excellent . Our room was beautifully maintained by Carlina & her helpers. We always leave raving about the bed ! All of the staff are very courteous & anxious to be of help We will be returning.
Nuria, us9 night trip
Poor 2.0
I will never return to this hotel, do not go
the bathroom lid had stool and they had to go clean, and then television does not work and the had to change television , many people entering my room in the middle of the pandemic and we in pajamas was the worst experience l have hab in a hotel l do not recommend it
Bruno, us2 night family trip
Exceptional 10.0
Muy buen servicio, el hotel creo que es el mejor que tiene veracruz, la comida muy rica, los cuartos son pequeños pero muy limpios y cama muy cómoda con todo lo que necesitas. El área de alberca es grande y el acceso a la playa directo . Lo recomiendo mucho
us1 night romance trip
Exceptional 10.0
service , clean room , food , pool area ,view ,stuff very friendly
GEA, us4 night romance trip
Exceptional 10.0
Hotel was awesome staff was friendly did not eat anything there so I don’t know how is the food but it’s a nice place with friendly staffs
WalidIII, us3 night family trip
Fair 4.0
This place is very poor remodel. Our first room was hot and it smells when we went in the thermostat wasn’t working properly so we had to move to another room. Second room seemed to be in a better condition but as I finished shower and use their dryer for my hair the lights started to flicker and ended up loosing the power in our room. I got dress in the dark and went to talk to front desk because not even the phone was functioning my husband and I spoke to Karina the sales manager she nicely said give me a chance to fixed the problem, so as we walked back the power was restored. The maintenance person was showing me what to do in this type of problem occurs again, I was what do you mean this is a “ nice hotel is this how they run business this shouldn’t be happening”...I own my own house I know what to do in this kind of situations. Well they ended up leaving the room as I try to dry my hair again power goes out a second time within less then five minutes from them “fixing it” to this point I’m frustrated and tired is almost midnight and we are in the dark fixing our luggage’s to move ones again to another room. The manager accommodated us in a nicer room but to this point I was afraid to keep drying my hair...my family decided to stay another day here but I was like force to stay and move a 4th time because manager said we couldn’t stay at the room she prior had moved us because of the problems we have had before... overall in my opinion the hotel needs a lot of work.
Rocio, us2 night trip with friends
Exceptional 10.0
Excellent location. About 30 mins drive from the airport with traffic. Direct beach access. Amazing pool. Travelled during COVID-19 and indoor pool closed.
us1 night family trip
Exceptional 10.0
Excelent Service. Friendly Staff. Super clean. Pool super big and clean.
Steveoh, us7 night family trip
Very good 8.0
Good standards for COVID. Clean hotel and nice location.
Vladimiro, us1 night family trip

Grand Fiesta Americana Veracruz