8/10 Very good
28 February 2022
The property is beautiful and traditional. This location is close to everything you need. However, I do have 1 concern. I paid for a Superior Room which details show a large room with balcony and 1 double bed. Upon arrival, check in was easy and the receptionist was friendly. However, I was not given the room I paid for. I was given a much smaller room on the main floor in the rear of the building that looks like a standard room. I informed the receptionist about my concern and I was told that the main rooms upstairs were sold out for the day. So do I get a partial refund if I was given a room that costs less than what I paid for?
Ana
Ana, 1-night trip with friends
Verified Orbitz guest review