Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

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2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Flat-screen TV, fireplace

Overview of Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

5.0 star property
Ennetbuergen ski-in/ski-out hotel with 12 restaurants and spa

9.6/10 Exceptional

146 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Bürgenstock, Ennetbuergen, 6363
Main amenities
  • Daily housekeeping
  • Golf course
  • Ski-in/ski-out access
  • 12 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • 2 spa tubs
  • Free children's club
  • Ski passes
  • 1 outdoor and 2 indoor tennis courts
  • 24-hour health club
  • Sauna
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Burgenstock - 7 min drive
  • Chapel Bridge - 28 min drive
  • Mount Pilatus - 48 min drive

Getting around

  • Zurich Airport (ZRH) - 65 min drive
  • Stansstad Station - 14 min drive
  • Hergiswil Station - 17 min drive
  • Alpnachstad PB Station - 20 min drive
  • Airport shuttle (surcharge)

About this property

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 12 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 2 indoor pools, a golf course, and an outdoor pool. Ski passes are also available. The helpful staff and location get great marks from fellow travelers.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (CHF 40 per night)
  • Onsite extended parking (CHF 40 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Golf lessons
  • Ice skating
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (107640 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • 9 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • 2 indoor pools
  • Full-service spa
  • 2 indoor tennis courts
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Bathroom emergency pull cord

Languages

  • Arabic
  • Chinese (Mandarin)
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish
  • Thai
  • Ukrainian

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski lifts nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alpine Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 6.10 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 950 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for CHF 63.0 per night
  • Rollaway beds are available for CHF 225.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: CHF 60 per night
  • Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

  • Valet parking costs CHF 40 per night
  • Extended parking costs CHF 40 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.3/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect is not enough praise!
Wow, what more is there to say. Everything was perfect, do much so that we will be returning in August 2022.
linda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
Very clean, the staff was friendly and the view is magnificent
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Great evening at the oak Even beautiful if rainy
Philippe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Resort and Spa
A must visit resort, will definitely return, everything was marvelous.
Eldar, 1-night trip
Verified Hotels.com guest review