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Hotel Fenix

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Daily continental breakfast (MXN 160 per person)
Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access
Blackout drapes, free WiFi, wheelchair access

Overview of Hotel Fenix

Hotel Fenix

3.0 star property
3-star hotel with restaurant, near Guadalajara Cathedral

7.4/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is ₹4,648
Price available on 28/11/2022
Map
Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100

Room options

About this area

What's nearby

  • In Downtown Guadalajara
  • Guadalajara Cathedral - 3 min walk
  • US Consulate General Guadalajara - 3 min drive
  • Avienda Chapultepec - 2 min drive
  • Plaza Forum Tlaquepaque - 5 min drive
  • Jalisco Stadium - 17 min drive
  • La Minerva - 19 min drive
  • Expo Guadalajara - 19 min drive
  • Zoologico Guadalajara - 20 min drive
  • Plaza del Sol - 19 min drive
  • Basilica de Zapopan - 8 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
  • Plaza Universidad Station - 3 min walk
  • San Juan de Dios Station - 8 min walk
  • Juarez Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Chai - 2 min walk
  • El Arte - 4 min walk
  • Las Sombrillas Restaurant - 5 min walk
  • Alta Fibra - 5 min walk
  • Cafe Benito/sala Juarez - 5 min walk

About this property

Hotel Fenix

Hotel Fenix features an airport shuttle and puts you 0.2 mi (0.3 km) from Guadalajara Cathedral and 4.1 mi (6.5 km) from Expo Guadalajara. Guests looking for a bite to eat can check out Fenix, which serves Mexican cuisine and is open for breakfast and lunch. Also, this hotel is 4.3 mi (7 km) from Plaza del Sol and 5.4 mi (8.7 km) from Basilica de Zapopan. The helpful staff and breakfast get good marks from fellow travelers. Public transportation is just a short walk: Plaza Universidad Station is 3 minutes and San Juan de Dios Station is 8 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 35 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1910
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 21-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Fenix - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Continental breakfast is offered for an extra charge of MXN 160 for adults and MXN 80 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MXN 300.0 per day

Pets

  • Pets are allowed for an extra charge of MXN 250 per pet, per night

Parking

  • Self parking costs MXN 35 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara

Frequently asked questions

Does Hotel Fenix offer free cancellation for a full refund?
Yes, Hotel Fenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Fenix?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Hotel Fenix on 28 November 2022 start from ₹4,648, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Fenix?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Fenix?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 250 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Fenix?
Yes. Self parking costs MXN 35 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Fenix?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Fenix?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Fenix?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at Hotel Fenix and nearby?
Recommended spots to visit include Guadalajara Cathedral (3-min walk) and Hospicio Cabanas (14-min walk), along with Acuario Michin (1.6 mi) and Jalisco Stadium (2.6 mi).
Are there restaurants at or near Hotel Fenix?
Yes, Fenix offers Mexican cuisine. Nearby restaurants include El Arte (4-min walk), Las Sombrillas Restaurant (5-min walk), and Alta Fibra (5-min walk).
What's the area around Hotel Fenix like?
Hotel Fenix is in Downtown Guadalajara, a short 3-minute walk from Plaza Universidad Station and 3 minutes' walk from Guadalajara Cathedral. Travelers say the area is central and good for families.

Overall score and ratings

7.4

Good

7.9/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.5/10

Eco-friendliness

4/10 Fair

Araceli, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff is very friendly and helpful. Unfortunately the quality of the room was not the greatest. The shower pressure was just a dribble. We did ask for them to check it and it went from a dribble to a sprinkle. One of sheet had an old blood stain on it so we took it off to sleep.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

It's a little bit old ,but the experience around its incredible, a lots of things to do...
noe, 2-night trip
Verified Expedia guest review

6/10 Good

The hotel location was great! It was in the downtown area. However, the place is run down and dirty. It is very old and unkept. They should take pride in this historic location and make it more enticing. Beware on the tours they offer. They charge adult prices on what should be a child and the Tequila tour is a ripoff. They were late for the two tours purchased and when you arrive to the locations you are rushed. Save your money and get an UBER and take your time enjoying this wonderful city.
Lorena, 3-night family trip
Verified Expedia guest review

4/10 Fair

Faucet in the shower was broken kept moving while showering. Told front desk and they supposedly fixed the problem.but didn't. Also the amount of water that was pouring out was little . Like if they couldn't afford water.
Olga, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Great daytime location. Poor nighttime location. No hot water first part of stay, plenty afterwards. Reserved room for a week but had to return to the front desk each evening to "reset" my room key. Floor got more dusty each day until the last day my feet were black from walking around. Not sure when they wet mop. Things I liked: Big soft bed, hard to leave in the morning. TV options were good as well as wifi. Plenty of other options in the area, so it is unlikely I return
Gregory, 7-night trip
Verified Expedia guest review

2/10 Poor

Jesus, 1-night trip
Verified Expedia guest review

8/10 Very good

Everything was okay
olivia, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good service and nice
Michael, 4-night family trip
Verified Expedia guest review

2/10 Poor

Do not stay here, better options downtown
The property not only it’s very old but creepy, wall frames are scary, shower never function, and ceiling was dripping water, brought the issue to the front desks Nd wasn’t fixed, and didn’t accommodate us in a different room, front desk was rude, only nice person was guy at the bar but was to smelly the place
Jaqueline, 2-night family trip
Verified Hotels.com guest review