Aquabella Hôtel & Spa

Photo gallery for Aquabella Hôtel & Spa

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Indoor spa tub
Balcony
Balcony
Double Room, Balcony (Privilege) | View from room

Overview of Aquabella Hôtel & Spa

Aquabella Hôtel & Spa

4.0 star property
4-star hotel in Aix-en-Provence Historic Centre with restaurant and pool bar

8.6/10 Fabulous

928 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
2 Rue Des Etuves, Aix-en-Provence, Bouches-du-Rhone, 13100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
  • Room service
  • Spa services
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Aix-en-Provence Historic Centre
  • Plan de Campagne - 23 min drive

Getting around

  • Marseille - Provence Airport (MRS) - 21 min drive
  • Aix-en-Provence Station - 14 min walk
  • Aix-en-Provence (QXB-Aix en Provence TGV Train Station) - 15 min drive
  • Aix-en-Provence Meyrargues Station - 16 min drive

About this property

Aquabella Hôtel & Spa

4-star boutique hotel in the heart of Aix-en-Provence Historic Centre
A poolside bar, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Aquabella Hôtel & Spa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a facial, a deep-tissue massage, or a body wrap. The onsite restaurant, l orangerie, features garden views and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Free newspapers, a 24-hour front desk, and outdoor furniture
  • 8 meeting rooms, tour/ticket assistance, and an elevator
  • Guest reviews say great things the dining options, breakfast, and location
Room features
All guestrooms at Aquabella Hôtel & Spa have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bathtubs and free toiletries
  • 82-cm flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) not allowed July-August

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1999
  • Garden
  • Fitness center
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 82-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

L orangerie - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from September 5 2022 to October 7 2022 (dates subject to change):
  • Spa tub
The following facilities are closed seasonally each year. They will be closed from October 1 to April 9:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Eve:
  • Dining venue

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 12 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from April to September
  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Aquabella Aix-en-Provence
Aquabella Hotel
Hotel Aquabella
Hotel Aquabella Aix-en-Provence
Aquabella Aix En Provence
Aquabella Hotel Aix En Provence
Hotel Aquabella
Aquabella Hôtel & Spa Hotel
Aquabella Hôtel & Spa Aix-en-Provence
Aquabella Hôtel & Spa Hotel Aix-en-Provence

Frequently asked questions

Does Aquabella Hôtel & Spa offer free cancellation for a full refund?
Yes, Aquabella Hôtel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aquabella Hôtel & Spa?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Aquabella Hôtel & Spa on 23 October 2022 start from ₹9,963, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aquabella Hôtel & Spa?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Aquabella Hôtel & Spa?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Aquabella Hôtel & Spa?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Aquabella Hôtel & Spa?
Yes. Self parking costs EUR 12 per night.
What are the check-in and check-out times at Aquabella Hôtel & Spa?
You can check in from 3:00 PM - 6:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Aquabella Hôtel & Spa and nearby?
Aquabella Hôtel & Spa has a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Aquabella Hôtel & Spa?
Yes, l orangerie offers alfresco dining and garden views. Nearby restaurants include Café des Negociants (3-min walk), Chez Laurette (3-min walk), and Le Portofino (3-min walk).
What's the area around Aquabella Hôtel & Spa like?
Aquabella Hôtel & Spa is in Aix-en-Provence Historic Centre, a short 3-minute walk from Saint-Sauveur Cathedral and 5 minutes' walk from Place d'Hotel de Ville. Travelers love the hotel's prime location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

9.1/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Great stay
The property is very well maintained, and the swimming pool is very welcoming. The staff are very friendly and helpful. The location is fantastic, a short walk to the middle of the old town with all kinds of shops and restaurants. Highly recommend!
Beautiful pool!
Leslie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasushi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good bed and pool; better restaurants in Aix
Hotel overall was good - bed was very comfortable and the small pool on the property very refreshing during a heatwave. The hotel is a little dated and my bathroom sink and bathtub were damaged as well as had some mildew around the caulking. The air conditioner was ok, not as robust as it should be for the level of hotel this is suppose to be. I dined at the restaurant in the evening and the food wasn’t great. Had to send back my steak for being overdone and had to request twice to replace the cold fries.
Kimberly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Exceptional location to the old town The pool is lovely, you can always find a spot and it's so nice to dip in and out of (it was HOT while we were there) Food was hit and miss - the lunch we had we didn't enjoy, breakfast was ok All employees were friendly and gave great service The spa looked fab We would 100% return!
Tracy, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with a beautiful pool.
Stuart, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall great experience!
Drew, 2-night family trip
Verified Orbitz guest review

4/10 Fair

I don’t usually submit reviews, but since I would’ve appreciated the heads up- For solo travelers: I went to eat at the hotel restaurant. As I was being seated at a table for 2, I assume one of the managers motioned to the server & told her not to seat me. She looked slightly embarrassed & told me never mind, I couldn’t sit there. The mgr then came over & advised I could sit inside & eat (note: there was literally no one else sitting inside), or I could wait at the bar, but they were otherwise full. Now I get it - they’d prefer to give the table to 2 instead of 1. But they clearly weren’t full since she said I could be served then, just inside. Tucked away where I couldn’t be seen. Whether or not it was their intention, it made me feel inferior. Less worthy than anyone with a dining partner. & I’m never ok with that - Especially when I was a hotel guest. I left & found a great restaurant nearby, which I highly recommend - Le Poivre d’Ane. Also, it was super hot & the AC in my room wasn’t cooling. I admit I didn’t mention it to the desk bc it was late & I was just over it. Otherwise the hotel was fine. Parking is convenient & the pool area is nice.
Amy, 1-night trip
Verified Expedia guest review

8/10 Very good

reinhardt, 3-night trip
Verified Expedia guest review