Allegro Cozumel All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
5 outdoor pools, pool umbrellas, sun loungers

Overview of Allegro Cozumel All Inclusive

Allegro Cozumel All Inclusive

3.5 star property
All-inclusive beachfront property with free water park, near Playa Mia Grand Beach and Water Park

7.4/10 Good

936 verified Hotels.com guest reviews

Guests rated location

  • Safe211 positive mentions
  • Quiet175 positive mentions
  • Transport64 positive mentions
  • Dining options52 positive mentions
  • Walkable52 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
The price is Rs 178
Price available on 27/06/2022
Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Playa Mia Grand Beach and Water Park - 14 min walk
  • Mr. Sancho's Beach Club - 18 min walk
  • Paradise Beach - 19 min walk
  • Palancar Beach - 32 min walk
  • Arrecifes de Cozumel National Park - 1 min drive
  • San Francisco Beach - 3 min drive
  • Corona Beach - 7 min drive
  • Chankanaab National Park - 7 min drive
  • Chankanaab Beach Adventure Park - 9 min drive
  • Punta Sur Ecological Park - 13 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

About this property

Allegro Cozumel All Inclusive

Placing you within a 15-minute walk of Playa Mia Grand Beach and Water Park, Allegro Cozumel All Inclusive offers a private beach where you can enjoy beach massages, volleyball, and beachside drinks. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 305 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Boat tours
  • Windsurfing
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Allegro Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

Also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Overall score and ratings

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

6/10 Good

Poor service
Had a very hard time getting towels and wash clothes for room. Car rental service at hotel was horrible, reserved a car on monday for Thursday, on thursday vehicle was not available.
charles, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stacy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

8/10 Very good

We liked the areas for the kids, the water park was really a hit. The sandy beaches was also nice and not over crowded. The food was ok, but by the end of the week we were tired if eating the same things for breakfast/lunch
Shelby, 7-night family trip
Verified Expedia guest review

2/10 Poor

Worst hotel ever the people on the reception and the manager are horrible , the manager try to charge me more nights , horrible experience
CARMEN, 10-night family trip
Verified Expedia guest review

2/10 Poor

Feels either understaffed or overbooked, you have to stand in lines for everything, spent 2 hours in line to book the specialty dining, lines for the bars, lines for the buffet, staff is constantly harassing and mistreating guest to wear the face mask, guests are being turnover from the bar after standing in line for 15 mins just because the face mask, food in the buffets is less than ok, the alcohol is severely watered down, my room looked nothing as advertised, the smell in the shower was very unpleasant, I’ve come to realized that it was infested with bedbugs, the mini fridge did not cool the drinks at all, once I requested an early check out, the front desk manager Pedro became very unprofessional and basically turned his back on me, not refund policy, I requested a change of room and was told no rooms were available, the wifi service is not reliable and you have to call often to the front desk to obtain wifi access, the concierge service does nothing besides trying to sell and trap you into buying their version of a “timeshare” every single activity like rental cars or excursions are seriously overpriced at the resort, for example they’ll offer you an “amazing rental car discount” of about $60 per day, but if you head into the city you can rent a car for as los ads $28 per day, definitely not a place worth of your visit.
Aaron, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Derrick, 9-night trip
Verified Orbitz guest review

8/10 Very good

Beautiful beach and pool areas. Buffet food was fine. Unless you are extremely picky or a foodie, it is not as horrible as people make it sound. The reservation restaurants were really good, especially the hibachi restaurant! We had a family suite which was essentially two rooms with a connecting door. No sitting area but two bathrooms. One bathroom never had hot water in the shower, but the other room did. They clean daily and give bottles of water. The mini bar had a bud light, a modelo, a Pepsi, squirt, and orange soda. We were on the first level and had no issues with noise. We enjoyed the nightly entertainment. We booked excursions independently online prior to arriving and we did not have great experiences. They do have people there to help you plan excursions…but they may try to up sell you. There is a guy who welcomes you and he will try to sell you a time share. We loved beach volleyball daily! The activities employees are energetic, fun, and entertaining! Despite the language barrier, everyone was friendly and helpful. Give tips even though it’s technically included. This is a budget friendly all inclusive and you get what you pay for. I would definitely return.
Allison, 6-night family trip
Verified Expedia guest review

8/10 Very good

I’ve stayed at the Allegro 8 times over the past 16 years always with a large family group. This has been our nicest stay. The staff were fabulous as always. The food quality was better with more selections. The rooms have been updated along with new smooth walkways. More umbrellas around the pools would be a nice addition as shade is needed. We are scuba divers and dived with Pro Divers, the on-site dive shop. Dive boats, boat crews and dive master were great. Super easy to sign up at the dive shop or online. The rating on the Allegro should be higher. It’s a great resort for couples, families and friend groups. We will return,
Robin, 9-night family trip
Verified Expedia guest review

8/10 Very good

I'll list the pros then cons. Bottom line,we would stay at the Allegro again. Pros: Food, breakfast and dinner were always hits. Many options available even for my daughter,who cannot tol gluten. At breakfast there was an omelette bar, pancake/waffle bar,tons of fresh fruit,good coffee filtered/safe water. Perfect to fuel up before diving. Dinners the same with many options. If your expectation is a 5 star meal at an AI,move on. We felt overall it exceeded expectations for an AI,very pleased. Grounds,well kept,beautiful felt safe. Staff,great/helpful. Enough English spoken to make up for my bad Spanish,we communicated well. Room service,we tipped daily and all linens/towels were changed,room very clean. This likely would have happened w/o a tip,but everyone worked hard/deserved it. Great beach/amazing views! Cons: not many,but lunch. Won't complain much,but we didn't look forward to lunch like we did bfast and din. Dock fee. We didn't dive with the hotel as we have a DM that we've used for years. Likely the same at all hotels,but $14.00(4x$3.50 pp)every day got old. Cash only. Trying to schedule dinner at the nicer restaurants. The person that does scheduling available 9:30-11A. We're on a dive boat at that time. Took 3 days to schedule only 1 of the 2 we were supposed to have via the front desk,quite frustrating. Rooms are a bit dated. No,we don't go to Coz for the rooms,but note that they're a bit tired. As above,we would def stay again!!
Christopher Wayne, 6-night family trip
Verified Expedia guest review