Allegro Cozumel All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
5 outdoor pools, pool umbrellas, sun loungers

Overview of Allegro Cozumel All Inclusive

Allegro Cozumel All Inclusive

3.5 star property
All-inclusive beachfront property with free water park, near Playa Mia Grand Beach and Water Park

7.3/10 Good

943 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
Main amenities
  • 305 guestrooms
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Playa Mia Grand Beach and Water Park - 14 min walk
  • Mr. Sancho's Beach Club - 18 min walk
  • Paradise Beach - 19 min walk
  • Palancar Beach - 32 min walk
  • Arrecifes de Cozumel National Park - 1 min drive
  • San Francisco Beach - 3 min drive
  • Corona Beach - 7 min drive
  • Chankanaab National Park - 7 min drive
  • Chankanaab Beach Adventure Park - 9 min drive
  • Punta Sur Ecological Park - 13 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

About this property

Allegro Cozumel All Inclusive

Placing you within a 15-minute walk of Playa Mia Grand Beach and Water Park, Allegro Cozumel All Inclusive offers a private beach where you can enjoy beach massages, volleyball, and beachside drinks. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. There's a nightclub and a free kid's club, and rooms at this all-inclusive property offer free minibar items and patios. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 305 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Boat tours
  • Windsurfing
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Allegro Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

Also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Overall score and ratings

7.3

Good

8.2/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

7.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall great hotel. Great beach, good food.
Overall, great! The only two things that were any issue were 1) WiFi continually drops. 2) having to reserve gym time and only one room allowed at a time for 40 minutes with a max of 2 guests. Food was good, the Asian and Italian restaurants were great, which we didn't expect to be. Be sure to do both those restaurants. Drinks were fantastic and they were not light on the alcohol which was great. :) Girls trip for us, but If you have kids, the water park was fabulous and the Kids Zone looked like everyone was having a good time.
Wendy, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was very comfortable and very affordable. It was worth the money I will stay there again.
Michael, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Not family friendly
Our family of 4 stayed at Allegro Cozumel, (February 2022) because it was supposed to be a "family" resort. We were very unhappy with the entertainment staff as they only allowed 18+ to participate in activities. When we and a few other families asked for the vollyball nets to stay up, because our kids couldn't play with the adults, they finally allowed it, but took all of the balls away. When the activites manager was asked to play water vollyball, he said "no, i don't like kids" and made a nasty face. The waterpark was for kids 2'6" or smaller and most of the equipment didn't work. The hot tub was adults only as well. The resort staff as a whole were rude and at times, hotel guests had to go behind the bar to get their own drinks. The food was not great, except for the Oriental restaurant, one night after the dinner buffet, my husband and i became extremely sick and spent the entire night taking turns being sick in the bathroom...the next morning we spoke to 3 other guests that experienced the same. It really is a shame-the hotel itself is on a beautiful beach and the grounds and buildings are beautiful and clean. It is also perfectly located near all of the great activities that Cozumel has to offer...but the activities manager and wait staff, really ruined the overall experience. We are super disappointed as we stayed at a sister resort to this one, last year, and we had an incredible time. If you are looking to have a family, fun filled vacation, then DO NOT go here.
Justin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This resort is amazing all around. The staff go above and beyond to make your vacation relaxing and enjoyable! The beach is amazing, the 4 pools give you options. The drinks are cold and delicious. We would definitely go back again!
Laree Colleen, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Excellent beach area. Good atmosphere !!
William Scott, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Food was terrible
Christopher, 6-night romance trip
Verified Orbitz guest review

10/10 Exceptional

My family loves the Allegro resort in Cozumel. The staff are friendly and approachable, they make our time there a pleasant experience. We will continue to travel to the Allegro. The grounds are beautiful and well kept, the beach is gorgeous and the location offers a quiet and peaceful surrounding.
Nathan Michael, 7-night family trip
Verified Expedia guest review

6/10 Good

DON’T STAY ON TOP LEVEL - BUGS & HUMIDITY Upon arrival, the hotel front area smelled like sewerage. We arrived at our 1st room where we were greeted by horrible smelling beds, sheets and bugs on the bed!!! I didn’t sleep AT ALL that night. We immediately asked to be switched to another and apparently the bugs are “normal.” The concierge stated that because the ceiling is open in made out of palms, the bugs come from the palms along with the humidity. We were later switch to a different room and our trip was a lot more pleasant. The food was not the best but OK. However, the drinks were. The beach was nice and the excursion to “El Cielito” is a must!
JOSE, 7-night family trip
Verified Expedia guest review

8/10 Very good

Beach area and pools were very good! Food was acceptable. Been better at other pricier resorts. A bit far from downtown, but the further south you go on the island the prettier it is. Also had the occasional smell of sewage coming from the restrooms. But overall not a bad place to stay!!
Jacob Springer, 14-night trip
Verified Expedia guest review