Hotel Maya Kuala Lumpur

Photo gallery for Hotel Maya Kuala Lumpur

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Indoor pool
Indoor pool
Indoor pool
Studio Room | Premium bedding, memory foam beds, in-room safe, desk

Overview of Hotel Maya Kuala Lumpur

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Hotel Maya Kuala Lumpur

5.0 star property
Luxury hotel with spa, near Petrosains Science Discovery Centre

7.8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
138, Jalan Ampang, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 6 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Suria KLCC Shopping Centre - 6 min walk
  • KLCC Park - 8 min walk
  • Pavilion Kuala Lumpur - 21 min walk
  • Berjaya Times Square - 31 min walk
  • Petaling Street - 3 min drive
  • Merdeka Square - 3 min drive
  • Kuala Lumpur Tower - 9 min drive
  • Mid Valley Megamall - 15 min drive
  • Kuala Lumpur Sentral - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Masjid Jamek Station - 25 min walk
  • Kuala Lumpur Sultan Ismail Station - 26 min walk
  • Bukit Nanas Station - 6 min walk
  • KLCC Station - 8 min walk
  • Dang Wangi Station - 8 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Maya Kuala Lumpur

5-star luxury hotel revitalized in 2020 and located in the heart of Kuala Lumpur City Centre
Near Petronas Twin Towers and Pavilion Kuala Lumpur, Hotel Maya Kuala Lumpur provides a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage, a body treatment, or a body scrub at the onsite spa. Enjoy local and international cuisine, brunch, and happy hour at the two onsite restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Local cuisine breakfast (surcharge), an elevator, and a porter/bellhop
  • Luggage storage, concierge services, and a front desk safe
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 284 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • 40-inch TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 284 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2005
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Dining

Maya Brasserie - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
La Bodega - This bistro specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for MYR 100 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Kuala Lumpur
Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Hotel Maya Kuala Lumpur offer free cancellation for a full refund?
Yes, Hotel Maya Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Maya Kuala Lumpur?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Hotel Maya Kuala Lumpur on 26 September 2022 start from ₹5,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Maya Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Maya Kuala Lumpur?
Yes, there's an indoor pool.
Are pets allowed at Hotel Maya Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Maya Kuala Lumpur?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Maya Kuala Lumpur?
Yes, an airport shuttle is available. The charge is MYR 191.00 per vehicle one-way.
What are the check-in and check-out times at Hotel Maya Kuala Lumpur?
You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Maya Kuala Lumpur and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Maya Kuala Lumpur also has a steam room.
Are there restaurants at or near Hotel Maya Kuala Lumpur?
Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Wow Kl (3-min walk), NZ Curry House (3-min walk), and Nadodi (5-min walk).
What's the area around Hotel Maya Kuala Lumpur like?
Hotel Maya Kuala Lumpur is in Kuala Lumpur City Centre, a short 6-minute walk from Bukit Nanas Station and 6 minutes' walk from Petronas Twin Towers. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

7.8

Good

7.6/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

7.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Good safe and good service all round .
Bert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eugene Cheng Swee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rahmani, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Norifumi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mohammad ramdzan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kin Keung, 2-night trip
Verified Expedia guest review

2/10 Poor

CHERIE, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy access to lots of eateries and shopping malls
Lokman, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maya Hotel is certainly a budget friendly option for a fantastic stay at the heart of Kuala Lumpur. It may not compete with the newer and luxurious hotel within the vicinity but the overall experience is excellent. Spacious rooms, clean toilet, decent beds for a rest, helpful staff and very convenient location. Overall it was a good stay.
JOHAN, 2-night trip
Verified Expedia guest review