All properties in London, England, United Kingdom

Pullman London St Pancras

4-star hotel with restaurant, near The British Museum

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Guest Room
  • Guest Room
  • Junior Suite, 1 King Bed - City View
  • Junior Suite, 1 King Bed - Bathroom
  • Guest Room
Guest Room. Image 1 of 85.
1 / 85Guest Room
  • I lost my purse the first full day I was there, and the staff was INCREDIBLY helpful.…

    May 16, 2019

  • Got an upgraded room. Fantastic view and very comfortable. Great service.

    Jun 7, 2021

See all 842 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Dining options
  • Free WiFi
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 312 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In London City Centre
  • The British Museum - 18 min walk
  • Oxford Street - 21 min walk
  • ZSL London Zoo - 32 min walk
  • Regent's Park - 33 min walk
  • St. Paul's Cathedral - 37 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed with Sofa bed
  • Classic Room, 1 King Bed
  • Classic Room, 2 Twin Beds
  • Junior Suite, 1 King Bed

What’s around


  • In London City Centre
  • The British Museum - 18 min walk
  • Oxford Street - 21 min walk
  • ZSL London Zoo - 32 min walk
  • Regent's Park - 33 min walk
  • St. Paul's Cathedral - 37 min walk
  • Big Ben - 44 min walk
  • Camden Markets - 20 min walk
  • Emirates Stadium - 2.4 mi / 3.8 km
  • Buckingham Palace - 2.5 mi / 4 km
  • Tower of London - 3.1 mi / 5 km

Getting around

  • London City Airport (LCY) - 20 min drive
  • Heathrow Airport (LHR) - 50 min drive
  • Gatwick Airport (LGW) - 91 min drive
  • Luton Airport (LTN) - 41 min drive
  • Stansted Airport (STN) - 48 min drive
  • London King's Cross Station - 5 min walk
  • London Euston Station - 5 min walk
  • London St. Pancras Station - 5 min walk
  • King's Cross St. Pancras Underground Station - 4 min walk
  • Euston Underground Station - 8 min walk
  • Russell Square Underground Station - 8 min walk
Profile: Kings Cross St. Pancras

Profile: Kings Cross St. Pancras

The King’s Cross and St. Pancras railway stations were built in the 1800s and represent much of London's history and culture. St. Pancras International is recognized as an architectural marvel in the Victorian-Gothic style, and it offers an array of restaurants and shopping.

Just west of St. Pancras International, King’s Cross Railway Station showcases a simple elegance with beautiful brick arches which, at the time of building, were considered an achievement in modern architecture.


At a glance

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 16 floors


  • Check-in time 2 PM-5:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Sauna
  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 17
  • Conference space
  • Conference space size (feet) - 9741
  • Conference space size (meters) - 905
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Elevator


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Bulgarian
  • Chinese
  • Czech
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Malay
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Ukrainian

In the room

Home comforts

  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Golden Arrow - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • London St Pancras Pullman
  • Pullman St Pancras
  • Novotel London Euston
  • Pullman London St Pancras Hotel
  • Pullman London St Pancras London
  • Pullman London St Pancras Hotel London
  • Pullman Hotel London St Pancras
  • Pullman London St Pancras
  • Accor London St Pancras
  • Novotel Euston
  • Pullman London St Pancras Hotel
  • Novotel London St Pancras Hotel London
  • Pullman London St Pancras England
  • Pullman St Pancras Hotel

Optional extras

Cooked-to-order breakfast is offered for an extra charge of GBP 21.00 per person (approximately)


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Pullman London St Pancras does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Pullman London St Pancras.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 5:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, Golden Arrow offers Modern European cuisine. Nearby restaurants include Skinners Arms (3-min walk), Somers Town Coffee House (3-min walk), and Half Cup (4-min walk).
  • Pullman London St Pancras has a 24-hour fitness center and a sauna.
  • 6.0.Good

    The second bed (a sofa bed) was deeply uncomfortable resulting in a terrible night of sleep. Paper cups for hot drinks in the room. No decaffeinated tea in the room or at breakfast.

    KATIE, 1 night family trip, May 29, 2021

    Verified guest review

  • 10.0.Exceptional

    Amazing service!

    Amazing service from front of house to the team at breakfast. Will be using this hotel again!

    Abdul, 1 night business trip, May 20, 2021

    Verified guest review

  • 6.0.Good

    No warm food after 8

    Unfortunately when I arrived at 9.30pm there was no warm food for room service

    Brendan, 1 night business trip, Feb 1, 2021

    Verified guest review

  • 10.0.Exceptional

    Got an upgrade to a junior suite

    Very helpful staff and fabulous room. Very handy for Eurostar. Tea/coffee making facilities excellent, very quiet room and most comfortable bed.

    Ian, 1 night trip, Dec 13, 2020

    Verified guest review

  • 10.0.Exceptional

    Great hotel

    Very good location Very good friendly staff Chef is highly skilled- with great food even during lockdown via room service.

    Peter, 3 night business trip, Nov 10, 2020

    Verified guest review

  • 10.0.Exceptional

    November 2020

    The hotel is lovely as always, even with the lockdown. I do wish they would change their amenities back to Roger&Gallet. Their own brand is horrible.

    Mykul, 5 night trip with friends, Nov 4, 2020

    Verified guest review

  • 8.0.Very good

    Mostly excellent

    Great location, view, service & a comfortable bed! Only issue is the ventilation in the room was not working properly so it was extremely hot and we were unable to sleep properly because of this. One of our towels also had a foul smell which was very strong, we couldn’t use it. We had spares so just avoided using that one. Everything else was perfect.

    1 night trip, Oct 17, 2020

    Verified guest review

  • 10.0.Exceptional

    Will stay again.

    Efficient reception. Large room with wonderful view of the city. Brilliant nights sleep in a large very comfortable bed. Very good breakfast.

    Eric, 1 night business trip, Oct 14, 2020

    Verified guest review

  • 8.0.Very good

    Excellent Hotel

    The hotel was excellent, great location, facilites and staff. the only issue was that the rooms possessed little soundproofing. Unfortunately the women in the next room was grieving and although the hotel staff did check the occupant was okay we got little sleep from around 5AM. We appreciate that the hotel could not prevent the noise but we expected the rooms to better soundproofed and we were exhausted on our final day.

    2 night family trip, Oct 13, 2020

    Verified guest review

  • 10.0.Exceptional


    My first time at Pullman Kings Cross Hotel & I loved it. Friendly & helpful staff. Felt safe in relation to COVID. I was lucky enough to check-in early & was even upgraded. The Deluxe room was clean, comfortable & with amazing views of London. Breakfast service & food was amazing!

    1 night trip, Oct 3, 2020

    Verified guest review

See all 842 reviews