Sheraton Santo Domingo Hotel

Photo gallery for Sheraton Santo Domingo Hotel

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, minibar, in-room safe

Overview of Sheraton Santo Domingo Hotel

Sheraton Santo Domingo Hotel

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Malecon

8.8/10 Fabulous

981 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is Rs 139
Price available on 02/06/2022
Map
365 George Washington Avenue, Santo Domingo, 10205
Main amenities
  • 245 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Living room
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Gascue
  • Malecon - 1 min walk
  • Sambil Santo Domingo - 38 min walk
  • Calle El Conde - 5 min drive
  • Parque Colon - 8 min drive
  • Fort Ozama (Fortaleza Ozama) - 6 min drive
  • Cathedral of Santo Domingo - 9 min drive
  • Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) - 14 min drive
  • Centro Olimpico - 15 min drive
  • Quisqueya Stadium - 18 min drive
  • Agora Mall - 20 min drive

Getting around

  • Las Americas Intl. Airport (SDQ) - 36 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 41 min drive
  • Joaquin Balaguer Station - 22 min walk
  • Casandra Damiron Station - 28 min walk
  • Amin Abel Station - 30 min walk
  • Airport shuttle (surcharge)

About this property

Sheraton Santo Domingo Hotel

Placing you 0.1 mi (0.1 km) from Malecon and 2 mi (3.2 km) from Sambil Santo Domingo, Sheraton Santo Domingo Hotel offers an airport shuttle (available 24 hours) for USD 45 per vehicle. You can visit the spa to indulge in massages or body scrubs, and international cuisine is served at Cafe Casabe Restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and down comforters. Fellow travelers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 245 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Up to 30 lbs

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Shopping
  • Beach nearby

Working away

  • Business center
  • 13 meeting rooms
  • Conference center (5355 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages and body scrubs.

The spa is open daily.

Dining

Cafe Casabe Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way, Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
  • Refrigerators are available for an additional charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Caridad, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Luis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Excellent stay and Jonathan Quailey always ensure my stay at the Sheraton is pleasant and a great stay.
Larry, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff, but the bathroom needs some work.
For the most part we enjoyed our stay at this Sheraton Hotel. The lobby is large, functional and attractive, with places to sit, a lobby bar, and available restaurants. Outside, there is a seating area for smokers and anyone who prefers warmth to air conditioning. We found the staff helpful and friendly without exception. Whoever is doing staff hiring and training is very good at what they do!! We felt that in many ways the staff made our stay! Our room was large, functional and quiet, with a desk and a chair in addition to a comfortable bed. The bedding was very nice. There was ample storage and more hangers than we have found in many hotel rooms. Our only complaint was that the bathroom is in need of some serious work. Although they fixed the toilet three times while we were there, it reverted to barely functional each time, with paper remaining in the bowl after flushing. On one occasion the toilet actually overflowed, and the floor had to be cleaned by a kind and efficient cleaning woman who happened to be nearby. The water temperature in the shower was fine, but the water pressure was not very strong. We tinkered with the drain in the sink and got it to drain faster, but guests shouldn’t have to do that. The toiletries were very nice and were replaced when used up. The room was serviced daily.
Karen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

JHOMYLS, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Anne Sandra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel in a lovely location. Staff is very nice
Ali, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

terry, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jerry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel
Kermys Rodriguez, 3-night romance trip
Verified Expedia guest review