Hotel Grand Guanajuato

Photo gallery for Hotel Grand Guanajuato

Primary image
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Overview of Hotel Grand Guanajuato

Hotel Grand Guanajuato

2.5 star property
City-center hotel within easy reach of Alley of the Kiss

6.2/10 Good

51 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • 24/7 front desk
The price is Rs 43
Price available on 30/06/2022
Map
Positos 37, Colonia Centro, Guanajuato, GTO, 36000
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • 24-hour front desk
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Centro
  • Regional Museum of Guanajuato Alhondiga - 4 min walk
  • Alley of the Kiss - 4 min walk
  • Union Garden - 4 min walk
  • Juarez Theater - 5 min walk
  • Mummies Museum - 19 min walk
  • Diego Rivera Museum - 1 min drive
  • Hidalgo Market - 6 min drive
  • University of Guanajuato - 16 min drive
  • Macrocenter I - 9 min drive
  • San Gabriel de Barrera Ex-Hacienda Museum - 11 min drive

Getting around

  • Bajío Intl. Airport (BJX) - 33 min drive

About this property

Hotel Grand Guanajuato

Hotel Grand Guanajuato features a rooftop terrace and puts you 0.2 mi (0.3 km) from Alley of the Kiss and 0.2 mi (0.3 km) from Regional Museum of Guanajuato Alhondiga. Also, this hotel is 0.2 mi (0.3 km) from Union Garden and 0.3 mi (0.4 km) from Juarez Theater.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 33 ft (MXN 200 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Facilities

  • Rooftop terrace

Languages spoken

  • Spanish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Portable fan
  • Iron/ironing board (on request)

Freshen up

  • Shower only

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs MXN 200 per day (33 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Grand Guanajuato Hotel
Hotel Grand Guanajuato Guanajuato
Hotel Grand Guanajuato Hotel Guanajuato

Frequently asked questions

Overall score and ratings

6.2

Good

7.0/10

Cleanliness

6.4/10

Staff & service

5.3/10

Amenities

6.0/10

Property conditions & facilities

6.9/10

Eco-friendliness

4/10 Fair

Bad service, little amenities, highly priced.
Well google has it as a 4-star hotel, other websites have it as a 3-star, but in all honesty, it was more like a 1–2-star hotel. At $124 US Dollars a night, I would expect a lot more. The room was very little & no view. No iron in room you must walk downstairs to get an iron and leave your ID, no cups or glasses in room to drink water, I felt like I was in a hostel and not a hotel. Upon checking out the front desk I asked if I could bring back down the iron? Front desk does not really like getting up or calling housekeeping for simple things.
Claudia, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Outside the hotel we couldn't even find it since the sign says Hotel REAL Guanajuato maybe a move to trick people to keep visiting them after millions of bad reviews with their real name account. Just arriving into the room, the bathroom seemed like a joke, sandblasted glass wall and door into the room with no privacy at all. The sink was so small that washing your teeth will leave all the bathroom floor wet. Shower size was ok however there was no place to put anything, even the toilet paper was just sitting on the toilet tank and in the shower soap had to be placed in a little edge of a window. The beds where crooked, i know we where in Mexico but you don't have to sleep inside a taco shell just because of it. Sheets and covers of the lowest quality I've ever seen. Towels where as rough as 50 grit sand paper. But the worst part is at night when you notice the room is just over the front desk and you have a window without even a curtain just looking over it. You can hear every conversation they have mostly with other angry guests, my mother even opened the window and asked them to lower their voice from our room. But that is not the only problem with that window, also all the light from the front desk and hall leaks trough it so your room is never dark. I know this hotel may have other units with less problems but this is what we got at Suite number 6 so if you cant avoid staying at this property at least try to avoid this room.
Roberto, 2-night family trip
Verified Expedia guest review

2/10 Poor

Very dirty room
Asucena, 1-night family trip
Verified Expedia guest review

2/10 Poor

Not worth it. "parking" for the property is actually out of the city and there's not even a parking spot for you to check in. I had to walk half a mile with my bags from a public parking as the hotel doesn't have a single parking space. Hotel staff had a party on the lobby the entire night and kept me up, (not other guests, the actual guy manning the lobby was drinking and talking to some friends all night). Couldn't get a even a night's sleep. And the photos? yeah, those are completely not the rooms you'll be staying at, furniture, flooring, bedding, all completely different and terrible.
Fabian, 1-night romance trip
Verified Expedia guest review

6/10 Good

Sin comentarios
Miguel De, 1-night romance trip
Verified Expedia guest review

6/10 Good

The hotel is nice and it is located in a good area, personally, I don't like that they didn't give me the room you select, I understand clearly that it can't be like that literally, I mean that I expected a better room, they could put the true images and so we could trust, because for the price there is no problem. There is good service.
Patricia, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Luisa, 2-night trip
Verified Expedia guest review

6/10 Good

Curtains Missing and wrong wifi passwords.
3-night trip with friends
Verified Expedia guest review

6/10 Good

Hotel gran Guanajuato
Location was very good. No windows in room. Door to restroom was see through. Restroom Sink overflowed, got clogged and overflowed onto floor. Bed Sheets were extremely thin, see through. They kept our luggage for no additional fee. We have stayed at this hotel before and never had any problems.
1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review