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All properties in Palo Alto, California, United States of America

The Westin Palo Alto

Suburban hotel with outdoor pool, near Stanford University

  • Free WiFi

Property renovations and closures

  • This property is closed from April 24 2020 to May 31 2021 (dates subject to change).

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1 / 41Guest Room
8.6.Fabulous.
  • Extremely Friendly staff! Dog friendly as well. They had beds, treats, blankets and…

    Feb 29, 2020

  • Good location for Stanford. Being remodeled. Could hear everything from room above.…

    Feb 28, 2020

See all 158 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Safe
Walkable
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 183 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Free toiletries

What’s around

  • Stanford University - 23 min walk
  • Stanford University Medical Center - 28 min walk
  • Stanford Theatre - 8 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 11 min walk
  • Stanford Stadium - 14 min walk
This property is closed from April 24 2020 to May 31 2021 (dates subject to change).
The property will be renovating from June 1 2021 to August 31 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
  • Lobby
  • Select guestrooms

Alternate facilities will be available offsite during the renovation.


Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking, Courtyard View
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Fireplace
  • Junior Suite, 1 King Bed, Courtyard View, Corner
  • Room, 2 Double Beds, Non Smoking, Courtyard View
  • Suite, 1 King Bed, Balcony, Courtyard View
  • Suite, 2 Double Beds, Balcony, Corner
  • Room, 1 King Bed, Non Smoking, Corner
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 King Bed, Pool Access, View
  • Room, 2 Double Beds, Pool Access, View

Location

  • Stanford University - 23 min walk
  • Stanford University Medical Center - 28 min walk
  • Stanford Theatre - 8 min walk

What’s around

Landmarks

  • Stanford University - 23 min walk
  • Stanford University Medical Center - 28 min walk
  • Stanford Theatre - 8 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 11 min walk
  • Stanford Stadium - 14 min walk
  • Cantor Arts Center - 18 min walk
  • Rodin Sculpture Garden - 18 min walk
  • Hoover Tower - 21 min walk
  • Stanford Memorial Church - 25 min walk
  • Portola Art Gallery - 1.4 mi / 2.2 km

Getting around

  • San Francisco International Airport (SFO) - 30 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 22 min drive
  • Oakland Intl. Airport (OAK) - 44 min drive
  • Palo Alto Station - 5 min walk
  • Menlo Park Station - 29 min walk
  • California Ave Station - 4 min drive

At a glance

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)
  • Up to 80 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3894
  • Conference space size (meters) - 362

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Soleil - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Palo Alto Westin
  • Westin Hotel Palo Alto
  • Westin Palo Alto
  • Westin Palo Alto Hotel
  • The Westin Palo Alto Hotel Palo Alto
  • The Westin Palo Alto Hotel
  • The Westin Palo Alto Palo Alto
  • The Westin Palo Alto Hotel Palo Alto

Optional extras

Self parking costs USD 20.00 per night with in/out privileges

Valet parking costs USD 25.00 per night with in/out privileges

Continental breakfast is offered for an extra charge of USD 17 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Palo Alto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 24 2020 to May 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20.00 per night. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, dogs stay free, with a maximum weight of 80 lbs per pet.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Soleil. Nearby restaurants include Howie's Artisan Pizza (5-min walk), Saint Michael’s Alley (5-min walk), and Tin Pot Creamery (6-min walk).
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. The Westin Palo Alto also has a fitness center and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    The location and price are amazing!! Everyone was kind.

    1 night family trip, Feb 1, 2020

    Verified Expedia guest review

  • 6.0.Good

    Under construction. Bed was not very comfortable. I expected more at a Westin.

    1 night trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We stay here every year

    The rooms are very comfortable, and it's easy to walk into downtown Palo Alto or Town & Country Village, even Stanford Shopping Center. Staff always greeted us when we entered. One thing: room 453 still needs a repair on the over-the-bed light nearest the door!

    Stephen, 3 night trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    We checked in at midnight and had outstanding check In service. Everything was wonderful until the very end. We were getting ready to check out and one of us was napping. The horribly loud fire alarm went off causing quite the rude awakening fo the napper, and caused the rest of us to rush to get out. There was no explanation. When I checked out, I had to ask what happened. There was no apology, no offer to make up for the inconvenience. Didn’t leave on a good note.

    nasx4, 1 night family trip, Jan 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    The place is clean and comfortable. It’s dated and the carpet and the couches in our room looked old/gross. The service wasn’t great. We requested a crib and had to follow up three times to get it. It was bedtime for our infant daughter and pretty frustrating.

    Juliaj, 2 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great people, great location, a great stay if you need to be near Stanford or Palo Alto

    fparjus, 1 night business trip, Dec 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was great. Clean and comfortable beds and bathrooms.

    1 night business trip, Dec 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Strange light switches. Had to have a staff person examine them (touch here, not here and quickly) Said they have a lot of questions about them and they are fixing them now with the upgrade to the hotel.

    NotepadForever, 3 night trip, Dec 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean hotel

    Enjoyed our stay at the Westin Palo Alto. Front desk staff were friendly and helpful. Hallways and room was very clean. Nice size bathroom. Enjoyed our stay.

    Thomas, 1 night trip, Nov 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, easily checked in, convenient parking, room was clean and comfortable and close to downtown entertainment.

    Mark, 1 night family trip, Nov 27, 2019

    Verified Expedia guest review

See all 158 reviews