Guests
All properties in Bury St Edmunds, England, United Kingdom

Dragonfly Hotel Bury St Edmunds

3-star hotel with restaurant, near St Edmundsbury Cathedral

  • Free WiFi and free parking
From
Rs5,123

Image gallery

  • Standard Double Room - Guest Room
  • Standard Double Room - Guest Room
  • Standard Double Room - Bathroom
  • Standard Double Room - Exterior
  • Standard Double Room - Guest Room
Standard Double Room - Guest Room. Image 1 of 46.
1 / 46Standard Double Room - Guest Room
Symonds Road, Bury St Edmunds, IP32 7DZ, England, United Kingdom
7.8.Good.
  • We visited family for a night out , all was good .. they were really helpful at check in…

    Dec 28, 2021

  • Friendly staff, convenient location, and excellent price.

    Dec 23, 2021

See all 300 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Safe
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 76 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Garden

For families

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Hair dryer
  • Coffee/tea maker

What’s around

  • The Athenaeum - 18 min walk
  • Theatre Royal - 19 min walk
  • St Edmundsbury Cathedral - 18 min walk
  • Nowton Park - 1.2 mi / 2 km
  • Ickworth House - 6.7 mi / 10.8 km
  • Newmarket Racecourse - 16.8 mi / 27.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Twin Room
  • Adapted Double Room
  • Family Room

What’s around

Landmarks

  • The Athenaeum - 18 min walk
  • Theatre Royal - 19 min walk
  • St Edmundsbury Cathedral - 18 min walk
  • Nowton Park - 1.2 mi / 2 km
  • Ickworth House - 6.7 mi / 10.8 km
  • Newmarket Racecourse - 16.8 mi / 27.1 km

Getting around

  • Stansted Airport (STN) - 50 min drive
  • Cambridge (CBG) - 27 min drive
  • Bury St Edmunds Station - 7 min drive
  • Thurston Station - 8 min drive
  • Elmswell Station - 10 min drive
map
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Symonds Road, Bury St Edmunds, IP32 7DZ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • Number of buildings/towers - 1
  • Garden
  • Picnic area

Accessibility

  • In-room accessibility
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: GBP 25.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 9.95 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Bury St Edmunds Quality Hotel
  • Quality Bury St Edmunds
  • Quality Hotel Bury St Edmunds
  • Dragonfly Hotel Bury St Edmunds
  • Dragonfly Bury St Edmunds
  • Dragonfly Bury St Edmunds
  • Dragonfly Hotel Bury St Edmunds Hotel
  • Dragonfly Hotel Bury St Edmunds Bury St Edmunds
  • Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Dragonfly Hotel Bury St Edmunds does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
  • Yes, The Restaurant offers international cuisine. Nearby restaurants include 1921 (2.2 mi), Voujon Indian Cuisine (2.2 mi), and The One Bull (2.2 mi).
  • Dragonfly Hotel Bury St Edmunds has a picnic area and a garden.
7.8.Good.
  • 10.0.Exceptional

    24/7 easy access hotel, well located

    Easy booking, online hotels.com support line supper friendly and helpful, on site receptionist too despite my very late night/early morning checkin, easy hotel access, great parking availability, nice room etc. Thank you for your service

    Emmanuel, 1 night trip, Dec 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Saturday Christmas shopping stay.

    Noisy party and drunk guests up and down the corridors shouting and knocking on doors until the early hours, restaurant also shut to a accommodate the event, this was only advised of this on check in and directed to a local pub that upon arrival was already fully booked. Room was also very hot even though radiator was tuned off and window open.

    Michael, 1 night trip, Dec 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very easy late check in friendly reception staff , the room was nice and clean with toiletries, tea coffee etc , and my room was nice and warm

    Louise, 2 night trip, Dec 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I had a recent 2-night stay. On the first night I found out that the boiler had broken down and that there was no heating or hot water in the hotel. I was not informed of the issue at check-in and was not informed when the boiler had been repaired the following day. No apology from hotel staff for the incurred inconvenience of a cold bedroom, not able to have a hot shower and having to use the kettle for hot water to have a wash. No offer of compensation.

    2 night business trip, Dec 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Double charged!

    We stayed one night in this hotel and have been charged for two. Have contacted them and been told this did not happen. We will be taking legal action is not refunded ASAP . Also bathroom is in poor condition.

    Ashley, 1 night trip, Dec 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great weekend

    We had a great time and all was good. Many guests were not wearing masks and that made us feel a bit uncomfortable

    Dr M Ines, 1 night trip, Dec 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean & Comfortable

    Clea, efficient & comfortable, perfect for a business trip.

    MICHAEL, 1 night business trip, Nov 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Was a fab stay here comfortable room excellent breakfast

    Solnilla, 1 night trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Tidy, clean. Just what you need

    Fantastic, friendly staff. Nothing was too much trouble and the food was great.

    Martin, 2 night business trip, Nov 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall very good

    Overall a good experience, the room was a little cold about 5pm, called reception and was told the heating would come on at 6pm, but it never did. The bathroom towel rail was really hot so we left the door open and it warmed the room up. Bed was comfortable, facilities were good, breakfast was pleasant. I would recommend this for an overnight stay

    Helen, 1 night trip, Nov 13, 2021

    Verified Hotels.com guest review

See all 300 reviews