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Hotel Regina

Photo gallery for Hotel Regina

Reception
Point of interest
Exterior
Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Bar (on property)

Overview of Hotel Regina

VIP Access

Hotel Regina

4.0 star property
4-star hotel with restaurant, connected to the convention center, near Puerta del Sol
9.6 out of 10 Exceptional
9.6/10 Exceptional

1,629 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar
Map
Alcala 19, Madrid, Madrid, 28014
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Shopping center shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 11 min walk
  • Puerta de Alcalá - 13 min walk
  • Royal Palace of Madrid - 15 min walk
  • Gran Via Street - 15 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 15 min walk
  • El Retiro Park - 30 min walk
  • WiZink Center - 33 min walk
  • Plaza de Santa Ana - 1 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Atocha Cercanías Station - 23 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Starbucks - 1 min walk
  • Castizo - 1 min walk
  • La Rollerie - 3 min walk
  • Vips - 1 min walk
  • Fridays Peligros - 1 min walk
Map

About this property

Hotel Regina

Putting you in a great location within just a 10-minute walk of Puerta del Sol and Plaza Mayor, Hotel Regina offers an airport shuttle (available 24 hours) for EUR 35 per vehicle roundtrip. For a bite to eat, guests can check out Caramba, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff and overall value. Public transportation is just a short walk: Sevilla Station is steps away and Sol Station is 5 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 165 ft (EUR 36 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Art supplies
  • Baby bath

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 33
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Closed captioned TV
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 29
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Dining

Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 60 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking is available nearby and costs EUR 36 per day (165 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Does Hotel Regina offer free cancellation for a full refund?
Yes, Hotel Regina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Regina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Regina?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Regina?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Hotel Regina?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Regina?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Regina?
No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (4-min walk) are both nearby.
What is there to do at Hotel Regina and nearby?
Recommended spots to visit include Puerta del Sol (4-min walk) and Plaza de Cibeles (9-min walk), along with Plaza Mayor (10-min walk) and Prado Museum (11-min walk).
Are there restaurants at or near Hotel Regina?
Yes, Caramba offers Mediterranean cuisine.
What's the area around Hotel Regina like?
Hotel Regina is in Madrid Centro, a short 1-minute walk from Sevilla Station and 4 minutes' walk from Puerta del Sol. Travelers love the hotel's prime location.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Eduardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great all-around.
Great location and even better service. We arrived very early, and the staff went out of their way to accommodate our early arrival. The hotel is extremely clean, and the breakfast buffet is outstanding.
Claudia, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

CARLOS, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and service. Maria who works the desk was extremely helpful with dinner reservations. She was extremely kind as well. Second stay there and hope to stay again.
Susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antoine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JULIANNE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The street noise was extreme. Might have been linked to unique Copa Del Rey.
Soren, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Great location.
Booked 2 nights before and 2 nights after our Camino walk. Friendly professional staff greeted us upon arrival. We’re given advise on sights to see and getting around. Rooms were comfortable size.Bedding and pillows also very comfortable. Great restaurant. Wonderful complimentary breakfast. Location is central to many attractions.
HELEN, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Asdrubal, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lucette, 1-night trip
Verified Hotels.com guest review