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AC Hotel by Marriott San Juan Condado

4.0 star property
4-star hotel with outdoor pool, near Condado Beach

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AC Hotel by Marriott San Juan Condado

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Fridge, coffee/tea maker
Reception

Overview of AC Hotel by Marriott San Juan Condado

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
1369 Ashford Avenue, San Juan, 00907
Main amenities
  • Housekeeping once per stay
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Balcony

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 9 min walk
  • Condado Beach - 21 min walk
  • Pan American Pier - 39 min walk
  • Puerto Rico Convention Center - 41 min walk
  • Escambron Beach - 7 min drive
  • Jose Miguel Agrelot Coliseum - 5 min drive
  • Port of San Juan - 5 min drive
  • Plaza las Americas - 5 min drive
  • Carolina Beach - 11 min drive
  • Castillo San Felipe del Morro - 10 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • Santaella - 9 min walk
  • Vagón - 14 min walk
  • Cocina Abierta - 5 min walk
  • Via Appia's Italian Deli - 2 min walk
  • La Brasserie - 3 min walk
Map

About this property

AC Hotel by Marriott San Juan Condado

When you stay at AC Hotel by Marriott San Juan Condado, you'll be within a 10-minute drive of Port of San Juan and Pan American Pier. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Bodeguita De Manolo, which serves Spanish cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this upscale hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 233 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 10:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Onsite parking available only on request
  • Secured uncovered onsite self parking (USD 22 per day; includes in/out privileges)
  • Secured covered onsite valet parking (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (3195 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • Smart television
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 45 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Fitness center access
    • In-room bottled water
    • In-room safe
    • Laundry facilities
    • Pool access

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Uncovered self parking costs USD 22 per day with in/out privileges
  • Covered valet parking costs USD 27 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

Frequently asked questions

Does AC Hotel by Marriott San Juan Condado offer free cancellation for a full refund?
Yes, AC Hotel by Marriott San Juan Condado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott San Juan Condado?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at AC Hotel by Marriott San Juan Condado?
Yes, there's an outdoor pool.
Are pets allowed at AC Hotel by Marriott San Juan Condado?
Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at AC Hotel by Marriott San Juan Condado?
Yes. Self parking costs USD 22 per day. Valet parking costs USD 27 per day.
What are the check-in and check-out times at AC Hotel by Marriott San Juan Condado?
You can check in from 4:00 PM - 10:00 PM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at AC Hotel by Marriott San Juan Condado?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (9-min walk) and Sheraton Casino (5-min drive) are both nearby.
What is there to do at AC Hotel by Marriott San Juan Condado and nearby?
Have fun with nearby activities like kayaking, parasailing, and body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near AC Hotel by Marriott San Juan Condado?
Yes, La Bodeguita De Manolo offers Spanish cuisine.
Does AC Hotel by Marriott San Juan Condado have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around AC Hotel by Marriott San Juan Condado like?
AC Hotel by Marriott San Juan Condado is located near Atlantic Beach in Condado, a short 9-minute walk from Casino del Mar at La Concha Resort and 11 minutes' walk from Museo de Arte de Puerto Rico.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Yexadira, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I give it 4 stars
The ac hotel very upscale clean hotel however the room i stayed in had a balcony that we couldn't use because of the noisy business around the hotel . Everything else was right on spot.
Juan, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Decent location, but not great
The hotel location is good and in walking distance of many restaurants. The hotel grants beach access but you have to walk a few blocks to get to the beach and then further distance to the hotel chair stand. The attendant was not present, but another man tried to sell us the hotel chairs while he was gone. I was told to look for Caesar, but he didn’t come back for at least 30 min. The beach was polluted and the hotel access area was in desperate need to be cleaned up after other guests left. This was a major turn off for us. The beach itself wasn’t safe to swim at as it was a red flag. Aside from the beach access, the hotel is nice and offers a rooftop deck with a bar and small pool. The pool area always had people around. The food and drinks were okay and nice to have. The hotel concierge called before our arrival to offer us a lab upgraded room for my mother’s birthday. We were hesitant to take the room since we wanted the 2 Queen beds and not a sofa pullout. The lady convinced us that the upgraded room was worth it. We didn’t agree once we arrived. Although we had a partial ocean view and larger living area, the sofa bed was horrible and took up the extra space anyways. I’m convinced now that they probably double booked our room and tried to get us to move because of that. This was by no means an upgrade. Overall, I wouldn’t stay at the AC Marriott again unless I was saving a lot of money. Our room was expensive (over $400/nt) and there are better hotels.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

6/10 Good

Basic. Nothing special
Basic hotel. Basic room. Clean but not spotless. I wouldn’t stay there again for the price.
Nicole, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yexadira, 1-night business trip
Verified Hotels.com guest review

6/10 Good

A little less than what I expected.
My adult daughters and I stayed at this AC Marriott for four nights for a girls trip. I stay at Marriott Hotels any chance I can get because I am a rewards member and typically have great experiences. In this case, the hotel was not necessarily what I was expecting. Upon check-in, our two rooms were not ready (even though the hotel was not nearly to full capacity). Instructions at check-in about the $45 per room dining credit was not explained and we had to find this out on our own at the bar. There was a lack of instruction about the breakfast buffet, pool hours, gym location, just all of the simple things. Sadly housekeeping neglected to restock simple things like toilet paper, coffee, water bottles, etc, so I had to always request more. The second night we were there, there was a domestic disturbance directly across the hall from me that entailed hotel security and the police to become involved. When ALL of these things were shared with the front desk, an half-hearted apology was expressed. I travel a fair amount and love giving positive feedback but not in this case. We loved everything about San Juan but this Marriott property came up short. We did encounter Michelle in the bar to be wonderful, as well as Edwardo and Gloria who offered massages. Good establishments start at the top and it seems as if this Marriott property is not in line with the dozens of other Marriotts I have stayed at. We will pick a different hotel when we return someday.
Fake eyelash found on a shelf in my bathroom. I don’t wear them and don’t know whose this was.
Elizabeth, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

8/10 Very good

Deirdre, 7-night trip
Verified Expedia guest review