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Hilton Philadelphia City Avenue

4-star hotel in West Philadelphia with indoor pool and restaurant

From
Rs13,771

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1 / 45Reception
4200 City Avenue, Philadelphia, 19131, PA, United States of America
7.8.Good.
  • After our night out, we returned to the hotel and the AC wasn't working. We realized…

    Sep 21, 2021

  • Loved every moment about it

    Sep 18, 2021

See all 483 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Dining options
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 207 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available
    • WiFi in the lobby

    For families

    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Garden

    What’s around

    • In West Philadelphia
    • Fairmount Park - 20 min walk
    • Boathouse Row - 30 min walk
    • St. Joseph's University - 35 min walk
    • Mann Center for the Performing Arts - 38 min walk
    • Please Touch Museum - 41 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard King
    • Standard Queen
    • Standard 2 Doubles
    • Room, Accessible
    • Room, 1 King Bed, Accessible
    • Room, 1 King Bed, Accessible
    • Room, 2 Double Beds
    • Deluxe Room, 1 King Bed
    • Superior Room, 1 King Bed
    • Deluxe Room, 1 King Bed, Accessible (Hearing)
    • Room, 1 Queen Bed, Accessible (Hearing)
    • Deluxe Room, 2 Double Beds, Accessible (Roll-in Shower)
    • Deluxe Room, 2 Double Beds

    What’s around

    Landmarks

    • In West Philadelphia
    • Fairmount Park - 20 min walk
    • Boathouse Row - 30 min walk
    • St. Joseph's University - 35 min walk
    • Mann Center for the Performing Arts - 38 min walk
    • Please Touch Museum - 41 min walk
    • Strawberry Mansion - 42 min walk
    • Laurel Hill Cemetery - 2.5 mi / 4 km
    • Philadelphia Zoo - 3.3 mi / 5.4 km
    • University of Pennsylvania - 3.8 mi / 6.1 km
    • The Liacouras Center - 4.3 mi / 6.9 km

    Getting around

    • Philadelphia International Airport (PHL) - 19 min drive
    • Blue Bell, PA (BBX-Wings Field) - 21 min drive
    • Philadelphia, PA (PNE-Northeast Philadelphia) - 22 min drive
    • Mercer Airport (TTN) - 46 min drive
    • Philadelphia Bala Station - 12 min walk
    • Philadelphia Cynwyd Station - 19 min walk
    • Philadelphia Wynnefield Avenue Station - 26 min walk
    map
    See on map
    4200 City Avenue, Philadelphia, 19131, PA, United States of America

    At a glance

    Hotel size

    • This hotel has 207 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 4:00 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • WiFi in public areas*
    • WiFi in rooms*

    Parking

    • Onsite self parking (USD 13.00 per day)
    • Onsite valet parking (USD 15.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • 24-hour fitness facilities
    • Golfing nearby

    Working away

    • 24-hour business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Multilingual staff

    Facilities

    • Year Built - 2000
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English
    • Filipino
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Premium TV channels
    • IPod docking station
    • MP3 docking station

    Stay connected

    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Free local calls

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • WiFi is available in guestrooms for USD 9.95 per night (rates may vary)
    • WiFi is available in public areas for USD 9.95 per night (rates may vary)
    • Breakfast costs between USD 8 and USD 20 per person (approximately)
    • Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)

    ParkingPay at property

    • Self parking costs USD 13.00 per day
    • Valet parking costs USD 15.00 per day with in/out privileges

    Pool, spa & gym (if applicable)Pay at property

    • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
    • Guests under 16 years old are not allowed in the swimming pool or fitness facility

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Onsite parties or group events are strictly prohibited.

    Long-term renters welcome.

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

    Also known as

    • Hilton Hotel Philadelphia City Avenue
    • Homewood Philadelphia
    • Hilton Philadelphia City Avenue Hotel
    • Hilton Philadelphia City Avenue Philadelphia
    • Hilton Philadelphia City Avenue Hotel Philadelphia
    • Hilton Philadelphia City Avenue
    • Philadelphia City Avenue Hilton
    • Hilton Hotel Philadelphia
    • Hilton Philadelphia City Avenue Hotel Philadelphia
    • Philadelphia Hilton
    • Hilton Philadelphia City Avenue Hotel
    • Homewood Suites Philadelphia - City Ave Hotel Philadelphia
    • Philadelphia Homewood Suites

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Philadelphia City Avenue does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 13.00 per day. Valet parking costs USD 15.00 per day.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability). Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Corner Bakery Cafe (4-min walk), Five Guys (7-min walk), and California Pizza Kitchen (9-min walk).
    • No, this hotel doesn't have a casino, but Valley Forge Casino (19-min drive) and SugarHouse Casino (24-min drive) are both nearby.
    • Hilton Philadelphia City Avenue has an indoor pool and a 24-hour fitness center, as well as a garden.
    7.8.Good.
    • 4.0.Fair

      Gary

      No one tidied up the room nor cleared the garbage. One towel hook only. No bathroom lock. Housekeeping didn’t come when we needed more Shampoo given 1 small one for 4 people). I was shocked that this was a Hilton

      Jason, 2 night family trip, Aug 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Hotel was nice and clean for the most part. Extra care needs to be exercised when cleaning urine off from under the toilet seats in guest rooms. That was pretty gross. Bed was comfy! Thanks!

      2 night family trip, Aug 16, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Philadelphia stay

      limited service i guess due to Covid limited maid service, pool closed valet service for car parking needs improvement. i was told it does not start until 7am so if you need to hit the road early i would get alternative plans

      bruce, 3 night family trip, Aug 9, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      the service is always great I stay there st least once a week for work

      1 night trip, Jul 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      We had a bit of an issue with payment when we checked in but Calvin was a complete ANGEL when it came to resolving the issue. He went above and beyond to correct his co workers mistake! Calvin was GREAT!

      2 night family trip, Jun 13, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Low staff, couldn’t check in till 1030pm. Lobby was a zoo. Had to get dressed in the public bathrooms in the lobby to make it to the wedding on time. Tried to check in and got resistance from staff after 4pm.

      1 night family trip, Jun 12, 2021

      Verified Orbitz guest review

    • 2.0.Poor

      Arrived at hotel to check in at 8 pm and room was not available till 12 pm . Hotel’s check in policy states check in starts at 4 pm . The hotel stated they had an issue with lack of staff but offered no apology . I don’t want to stay at this hotel again .

      1 night family trip, Jun 12, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Comfortable

      will, 1 night trip, Jun 11, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      On June 11th 2021 after a 4 ½ hour drive my friend, who was 5 months pregnant, and I arrived at the Hilton Philadelphia City Avenue Hotel around 7:30pm. Upon arrival our room was not assigned, cleaned, or available. Our check-in time was at 4pm. We arrived at the hotel at 7:30pm which means our room should have been available hours earlier.  We sat in the lobby for 3 ½ hours, staring at a sign which read “we’re happy you are here; we’re ready for you." How daunting! There was only one person working reception and she was unable to provide us any details on when a room would be ready. During our wait, on 3 separate occasions we were called up for a room. In the midst of these transactions the manager, who was nowhere to be seen, took the room and assigned it elsewhere. This was inconsiderate and inappropriate. Communication between the manager and reception was non-existent. We had made several request to speak to the manager and he never came, a cowardly move.  We did not get access to our room until 11pm. As a meaningless apology for our inconvenience we were offered "free" breakfast. From a healthy sized breakfast menu only 3 of the items were available for "free". There were no vegan options, so we still had to purchase breakfast else where, another inconvenience. At checkout we requested to speak to the manager again, he was not there. We were assured that we would be contacted by the manager the next day. It is now over a week later and we have not heard from anyone.

      2 night trip with friends, Jun 11, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Layover to Ga/NC

      The hotel had two weddings planned. The staff was extremely busy but attentive to all guests. The valet never skipped a beat. I was disappointed that the restaurant only served breakfast.

      Terry, 2 night trip, Jun 10, 2021

      Verified Hotels.com guest review

    See all 483 reviews