Mercure Hotel Mainz City Center

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Desk, blackout drapes, soundproofing, free WiFi
Desk, blackout drapes, soundproofing, free WiFi
Desk, blackout drapes, soundproofing, free WiFi
Desk, blackout drapes, soundproofing, free WiFi

Overview of Mercure Hotel Mainz City Center

Mercure Hotel Mainz City Center

3.0 star property
Mainz family-friendly hotel with bar/lounge

7.8/10 Good

406 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
Map
Kaiserstraße 7, Mainz, RP, 55116
Main amenities
  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 5 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Neustadt
  • Naturhistorisches Museum - 4 min drive
  • Rheingoldhalle - 4 min drive
  • Gutenberg Museum - 7 min drive
  • Mewa Arena - 15 min drive
  • ZDF - 9 min drive
  • Museum Wiesbaden - 22 min drive
  • Rhein Main Congress Center - 23 min drive
  • Kochbrunnen - 25 min drive
  • Kurhaus - 25 min drive
  • Nerobergbahn - 29 min drive

Getting around

  • Mainz (QFZ-Mainz Finthen) - 16 min drive
  • Frankfurt Airport (FRA) - 30 min drive
  • Mannheim (MHG) - 46 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 55 min drive
  • Mainz (QMZ-Mainz Train Station) - 2 min walk
  • Mainz Central Station - 3 min walk
  • Mainz Central Station - 4 min walk
  • Mainz Central Station Tram Stop - 2 min walk

About this property

Mercure Hotel Mainz City Center

Located near a train station, Mercure Hotel Mainz City Center is a great choice for a stay in Mainz. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Rooms offer room service and free WiFi. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is close by: Mainz Central Station Tram Stop is just 2 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Free offsite parking within 328 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Taking the kids

  • Children stay free
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Beach nearby
  • Discount at nearby fitness center
  • Bicycle rentals nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Conference space (1346 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • In-room accessibility
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

Kaisers - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15.00 for adults and EUR 15.00 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Will be much better once construction is over
The entire area around the hotel is under construction. Nearly impossible to navigate because roads are randomly closed, just one-way, reopened/closed again. Very confusing. Eventually found the parking garage and everything was great from there!
1-night family trip
Verified Hotels.com guest review

6/10 Good

Clean small room, nice breakfast but unfriendly staff
Julia Katja, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very well located, excellent service. no problem with the works around
Claudia, 1-night family trip
Verified Expedia guest review

8/10 Very good

very friendly reception
REception was very friendly, room spacious and nice, but bathroom could get a refurbishment. at night we could hear noise from the street. All in all good value for money
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Deanna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location: close to restaurants and transportation. Staff was helpful and welcoming. Room was clean
Dom, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great value and very helpful staff, amazing breakfast but the hotel condition was a little 'worn'
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location and staff.
Steve, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Leandro, 2-night trip
Verified Hotels.com guest review