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All properties in Asheville, North Carolina, United States of America

Best Western Asheville Tunnel Road

No-frills Asheville hotel with outdoor pool

  • Free WiFi and free parking
From
Rs6,279

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  • Lobby
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8.4.Very good.
  • The hotel and the room were very clean and beautiful. We were close to everything and the…

    Apr 8, 2021

  • Clean, convenient. Check in easy, grab and go breakfast was nice, unexpected. Pet…

    Apr 2, 2021

See all 914 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Easy parking
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 95 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Asheville Mall - 15 min walk
  • Innsbruck Mall - 27 min walk
  • Galilean Fisherman Free School - 39 min walk
  • Western North Carolina Nature Center - 43 min walk
  • The Orange Peel - 2.8 mi / 4.6 km
  • Pack Square - 2.7 mi / 4.3 km
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Accessible, Jetted Tub
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Location

  • Asheville Mall - 15 min walk
  • Innsbruck Mall - 27 min walk
  • Galilean Fisherman Free School - 39 min walk

What’s around

Landmarks

  • Asheville Mall - 15 min walk
  • Innsbruck Mall - 27 min walk
  • Galilean Fisherman Free School - 39 min walk
  • Western North Carolina Nature Center - 43 min walk
  • The Orange Peel - 2.8 mi / 4.6 km
  • Pack Square - 2.7 mi / 4.3 km
  • Asheville City Hall - 2.6 mi / 4.2 km
  • Buncombe County Courthouse - 2.7 mi / 4.4 km
  • YMI Cultural Center - 2.7 mi / 4.4 km
  • Diana Wortham Theatre - 2.8 mi / 4.4 km
  • Pack Place Education Arts and Science Center - 2.8 mi / 4.5 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

At a glance

Hotel size

  • This hotel has 95 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 4
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Western Asheville Biltmore East
  • Best Western Tunnel Road
  • Best Asheville Tunnel Road
  • Best Western Asheville Tunnel Road Hotel
  • Best Western Asheville Tunnel Road Asheville
  • Best Western Asheville Tunnel Road Hotel Asheville
  • Best Western Asheville East
  • Best Western Biltmore
  • Best Western Biltmore Hotel
  • Best Western Biltmore Hotel Asheville East
  • Asheville Best Western
  • Best Western Asheville Tunnel Road Hotel
  • Best Western Tunnel Road Hotel
  • Best Western Asheville Tunnel Road

Optional extras

Rollaway beds are available for USD 10.0 per night

Cribs/Infant beds are available for USD 5.0 per night

Pets are allowed for an extra charge of USD 35 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Asheville Tunnel Road does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 35 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - 3 AM. Check-out time is 11 AM. Express check-in is available.
  • Yes. Nearby restaurants include Cheddar's Scratch Kitchen (2 mi), Pomodoros Greek & Italian Cafe (2.4 mi), and East Village Grille (2.7 mi).
  • Best Western Asheville Tunnel Road has an outdoor pool.
8.4.Very good.
  • 6.0.Good

    Interior good, exterior not as good

    2 night trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Irate customer

    The lady at the front desk was really nice. But this hotel doesn't rent to locals. Technically i live 2 towns over so I'm not really local. So i paid what i paid for literally NOTHING!! Hotels. Com won't return emails. When u call u wait forever only to talk to someone you can't understand. So i have been trying to get a refund since the nice of the booking 4 days ago

    Tiffany, 1 night trip, Mar 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exactly what I needed for a short stay in Asheville. This hotel is clean, affordable, and convenient.

    Alexander, 2 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome for the price!

    Very nice set up for the price. Dog walk area and gazebo were nice touches that are much appreciated for those like us traveling with a pup.

    Ka, 1 night trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    poor service

    service could been better at providing clean linen and towel they could have open the and put them on the bedor chair i dont think they have gotten anything by opening the door and leaving it piss poor service if u ask me i will ask about that before i ever book again

    Wilbur H, 6 night family trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Travelers

    We were traveling through, and needed a bed to sleep in. The place was clean and well kept. The only thing, was housekeeping knocked on our door at 9am to see if we had left.

    Christina, 1 night trip, Mar 8, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bedbugs

    Jacob, 2 night business trip, Mar 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A+

    Great stay!

    Matthew, 5 night business trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel!

    Christy checked us in quickly and delivered wonderful guest service!

    Sequoyah, 2 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Lousy service

    We stayed for 3 nights and our internet went down during the night on all 3 nights. We had to wait until aftet 10:00 for maintenance to come in to reset the router. We have stayed at this hotel 2-3 times a uear for about the last 10 years or so. I am so disappointed with this hotel this stay I will NEVER stau here again. And the front desk person was very ride every time I called fo let them know that we have no internet

    Pamela, 1 night business trip, Feb 12, 2021

    Verified Hotels.com guest review

See all 914 reviews