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View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Premium bedding, free minibar items, in-room safe, desk

Park Suite

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Premium bedding, free minibar items, in-room safe, desk

Panoramic Suite

  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

  • 196 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Premium bedding, free minibar items, in-room safe, desk

Alster Suite

  • 176 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Premium bedding, free minibar items, in-room safe, desk

Europa Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

  • 43 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Premium bedding, free minibar items, in-room safe, desk

Senator Suite

  • 85 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, free minibar items, in-room safe, desk

Premier Suite

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

  • 28 sq m
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room

  • 43 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 130 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (EUR 35 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Quality hotel from bygone era
Reception was excellent, even escorting us to our room. The room was a good and included a balcony. We appreciated the welcome gifts, and the turndown evening service which seems from a bygone era! We are nitpicking but were frustrated eggs and bacon were hard unless specifically asked for different. Position on the lake was perfect.
LEIGH, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

HUANG T Y, 3-night trip
Verified Hotels.com guest review

8/10 Very good

KHALED, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Stay
Honestly i can say this hotel is one of the best hotel un europe if we exclude UK. So modren and spacious with great services. Highly recommended.
Hadeel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Property is superbly located on the Aussenalster in Hamburg. Wonderful walks around the lake, superb connectivity to the inner city, and the short distance from.Eppendorf. My only beef is that the gym doesn’t open up early in the morning.
Mark, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the location, nice bathroom, clean lines.
Robyn, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels I have ever stayed in. Absolutely gorgeous.The Lakeview Restaurant was beyond comparison. The room simply stunning. All the details. And Nina, the Concierge, was superb!
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Simply spectacular
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A luxury property in the heart of Hamburg. The staff provide excellent service are very accommodating. The restaurants and food are outstanding. I would not hesitate recommending this property to anyone.
Robert, 5-night trip
Verified Expedia guest review