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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Hotel Equatorial Penang

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Airport transportation
  • Billiards or pool table
1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900, Malaysia

Bayfront hotel with 5 restaurants, near Queensbay Mall
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Airport transportation
    • Billiards or pool table
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Environment is very beautiful and room is very clean Jan 6, 2021
  • It would great if the management could seriously look into the compliance of wearing a…Dec 30, 2020

Hotel Equatorial Penang

  • Deluxe Room, 1 King Bed, Pool View
  • Premier Room, 1 King Bed
  • Premier Suite
  • Executive Suite, 1 King Bed, Pool View (Club Premier King)
  • Club Room
  • Deluxe Room, 2 Twin Beds, Pool View
  • Deluxe Room, 2 Twin Beds, Pool View
  • Suite (Senator, Main Wing)

What’s around Hotel Equatorial Penang

Landmarks

  • In Bayan Lepas
  • Penang International Sports Arena - 28 min walk
  • RECSAM and Institute Pendidikan Guru - 38 min walk
  • Queensbay Mall - 2.7 mi / 4.4 km
  • University of Science-Malaysia (Universiti Sains Malaysia) - 2.9 mi / 4.7 km
  • Snake Temple - 2.9 mi / 4.7 km
  • Kek Lok Si Temple - 6.1 mi / 9.8 km
  • Penang Hill - 6.8 mi / 11 km

Getting around

  • Penang Intl. Airport (PEN) - 13 min drive
  • Penang Sentral - 30 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 413 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
The check-in location differs from the property location. To check in, go to Equator Club Lounge To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Free airport shuttle from 5 AM to 6 PM*

Parking

  • Free secured, covered onsite self parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Golf driving range on site
  • Golfing on site
  • Racquetball/squash on site
  • Free pool cabanas
  • Tennis on site
  • Spa tub
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Number of meeting rooms - 19
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Lever door handles
  • Telephone accessibility kit
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Nada lama - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The View - Overlooking the ocean and golf course, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Kampachi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Golden Phoenix - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.

Nadaba - This poolside bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Golf driving range on site
  • Golfing on site
  • Racquetball/squash on site

Hotel Equatorial Penang’s small print

Also known as

  • Equatorial Hotel
  • Penang Hotel Equatorial
  • Equatorial Penang Bayan Lepas
  • Hotel Equatorial Penang Bayan Lepas
  • Hotel Equatorial Penang George Town
  • Equatorial Penang George Town
  • Hotel Equatorial Penang Bayan Lepas
  • Equatorial Penang Bayan Lepas
  • Hotel Equatorial Penang Hotel
  • Hotel Equatorial Penang George Town
  • Hotel Equatorial Penang Hotel George Town
  • Equatorial Hotel Penang
  • Equatorial Penang
  • Equatorial Penang Hotel
  • Hotel Equatorial
  • Hotel Equatorial Penang
  • Hotel Penang Equatorial
  • Penang Equatorial
  • Penang Equatorial Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 9:00 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200 per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for MYR 150.0 per night

Buffet breakfast is offered for an extra charge of MYR 55 for adults and MYR 34 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Equatorial Penang

  • Does Hotel Equatorial Penang offer free cancellation for a full refund?
    Yes, Hotel Equatorial Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Equatorial Penang?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Equatorial Penang?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Hotel Equatorial Penang?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Are pets allowed at Hotel Equatorial Penang?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Equatorial Penang?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Hotel Equatorial Penang?
    Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. The dining venue will be unavailable from March 1 2021 to June 1 2021 (dates subject to change). Nearby restaurants include Kampachi (10-min walk), Wagyu O Japanese Bbq (2.2 mi), and Gurney Drive (8.3 mi).
  • Is airport shuttle service offered by Hotel Equatorial Penang?
    Yes, a free airport shuttle is available from 5 AM to 6 PM at scheduled times.
  • What is there to do at Hotel Equatorial Penang and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and racquetball/squash. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hotel Equatorial Penang also has a sauna and a steam room, as well as a garden.

Recent reviews

Fabulous 8.6 From 144 reviews

Exceptional 10.0
Superb service from the staffs Well maintained Limited Breakfast choice
Sab, my2 night romance trip
Good 6.0
Disappointed with the stay
Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Sukhdev Singh, my3 night trip
Exceptional 10.0
Want to pamper yourself ?
Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
us1 night trip
Exceptional 10.0
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
LogineeK, us2 night romance trip
Exceptional 10.0
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
us7 night trip
Exceptional 10.0
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Brittany, us1 night business trip
Good 6.0
Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair
my1 night business trip
Exceptional 10.0
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
au1 night family trip
Exceptional 10.0
great property, clean, friendly and helpful staff.
sg1 night business trip
Exceptional 10.0
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
gb2 night family trip

Hotel Equatorial Penang