Hard Rock Hotel Pattaya

Photo gallery for Hard Rock Hotel Pattaya

Primary image
Beach nearby
Pool
Children's pool
Minibar, in-room safe, desk, laptop workspace

Overview of Hard Rock Hotel Pattaya

UNESCO Sustainable Travel Pledge

Hard Rock Hotel Pattaya

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Pattaya Beach

8.8/10 Fabulous

990 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is Rs 50
Price available on 30/06/2022
Map
429 M.9, Pattaya, Chonburi, 20150
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Fitness center
  • Sauna
  • Pool bar
  • 24-hour room service
  • In-room childcare
  • Children's club
For families
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's club (surcharge)
  • Separate sitting area
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Central Pattaya
  • Pattaya Beach Road - 3 min walk
  • Pattaya Beach - 3 min walk
  • Teddy Bear Museum - 11 min walk
  • Central Festival Pattaya - 12 min walk
  • Art in Paradise - 20 min walk
  • Soi L K Metro - 22 min walk
  • Terminal 21 Pattaya - 23 min walk
  • Ripley's Believe It or Not - 23 min walk
  • Walking Street - 24 min walk
  • Pattaya Memorial Hospital - 2 min drive

Getting around

  • Utapao (UTP-Utapao Intl.) - 49 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 75 min drive
  • Pattaya Station - 12 min drive
  • Pattaya Tai Station - 16 min drive
  • Bang Lamung Station - 25 min drive
  • Airport shuttle (surcharge)

About this property

Hard Rock Hotel Pattaya

Putting you within a 10-minute drive of Pattaya Beach and Walking Street, Hard Rock Hotel Pattaya features a nightclub and offers an airport shuttle during limited hours for THB 2800 per vehicle. You can visit the spa to be pampered with Swedish massages, facials, or aromatherapy, and Starz Diner, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a sauna. Fellow travelers say great things about the pool and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
On-site antigen/rapid COVID-19 testing is available for a fee
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 323 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 2 days prior to check-in
  • Halal set breakfast is available and must be requested in advance.
  • Due to COVID-19, guests age 18 and older must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 (issued within 72 hours before arrival) or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle from 8:00 AM to 6:00 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children's club (surcharge)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Table tennis
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Lao
  • Russian
  • Thai

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rock Spa has massage/treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Starz Diner - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
ZAM ZAM @STARZ DINER - This restaurant specializes in Halal dishes and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Pizzeria - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
The Shack Bar - This cocktail bar is located by the pool. Open daily.
Hard Rock Cafe Pattaya - This theme restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: THB 2000.00 per day

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of THB 700 for adults and THB 350 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2800 per vehicle. Maximum occupancy 2

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1500.0 per day
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a fee.

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 2 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hard Rock Hotel Pattaya
Hard Rock Pattaya

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Room with a view
Get a room with sea view well worth the extra.
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

YOSHIKATA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
I really enjoyed staying here Definitely recommended I will return
Christopher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boonserm, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dennis, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Best hotel in Pattaya for family
Excellent really good
Richard, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent and comfy but draws too many kids
The check in was fast and simple. Staff are so helpful and friendly. The room is clean organized and the cleaners so accommodating. The pool is excellent and even when it was busy, there is enough room. Food excellent. View is excellent. The most important for me is the bed. I'm very pleased that it was comfy and large. Easy access to a clean beach. The room is also very quiet despite it being Songkran The only difficult part was the number of kids, which is not the hotels fault. I didn't think there would be that many families at this type of hotel, which I thought would be more geared toward adults. Kids running and jumping all around the pool and on the floor above us was hard to take at time but that says more about the parents than the hotel.
Randal, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayleigh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great weekend Get-Away From Bangkok
I love staying at this hotel! The huge pool is amazing and I love the swim up bar and how attentive all of the pool staff are to customers - both adults and children. I've never seen staff so engaged with kids and helping to keep them entertained. The only downside of the entire visit was the requirement to do a ATK COVID test prior to check-in. I am a resident in Thailand and not just visiting. I am so over all of these COVID new norms. All in all the stay was wonderful though and even with the testing I will definitely visit again.
Karen, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Check in offered slight better room only no balcony so went to original room . Balcony so small and city viw was zero only massive old unused building . Not nice at all . How they call that a city view i will never know
Steve, 2-night romance trip
Verified Expedia guest review