Canopy by Hilton Memphis Downtown

Photo gallery for Canopy by Hilton Memphis Downtown

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Canopy by Hilton Memphis Downtown

Canopy by Hilton Memphis Downtown

4-star property
4-star hotel with restaurant, near Beale Street

8.6/10 Fabulous

567 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
164 UNION AVENUE, Memphis, TN, 38103
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Communal living room
  • Front desk safe
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 5 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 1 min drive
  • Memphis Zoo - 10 min drive
  • University of Memphis - 16 min drive
  • Southland Casino & Gaming - 9 min drive
  • Graceland - 14 min drive

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 18 min walk

Restaurants

  • KookyCanuck - 2 min walk
  • McEwen's on Monroe - 2 min walk
  • Texas De Brazil - 2 min walk
  • Dejavu - 3 min walk
  • Tamp and Tap - 3 min walk

About this property

Canopy by Hilton Memphis Downtown

4-star hotel in the heart of Downtown Memphis
Canopy by Hilton Memphis Downtown is located close to Beale Street and FedEx Forum, and provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and a front desk safe
  • A 24-hour front desk, an elevator, and a gift shop
  • Multilingual staff, luggage storage, and smoke-free premises
Room features
All guestrooms at Canopy by Hilton Memphis Downtown have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 47-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 35.12 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Communal living room
  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 9 and USD 15 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per stay
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 35.12 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Does Canopy by Hilton Memphis Downtown offer free cancellation for a full refund?
Yes, Canopy by Hilton Memphis Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Canopy by Hilton Memphis Downtown?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on 30 October 2022 start from ₹14,511, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Canopy by Hilton Memphis Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Canopy by Hilton Memphis Downtown?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Canopy by Hilton Memphis Downtown?
Yes. Valet parking costs USD 35.12 per night.
What are the check-in and check-out times at Canopy by Hilton Memphis Downtown?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Canopy by Hilton Memphis Downtown?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
What is there to do at Canopy by Hilton Memphis Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Canopy by Hilton Memphis Downtown?
Yes, there's an onsite restaurant. Nearby restaurants include Dejavu (3-min walk), Tamp and Tap (3-min walk), and Flight Restaurant and Wine Bar (4-min walk).
What's the area around Canopy by Hilton Memphis Downtown like?
Canopy by Hilton Memphis Downtown is in Downtown Memphis, a short 5-minute walk from Beale Street and 9 minutes' walk from FedEx Forum.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Thomas, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overly priced extras
Base price of room was reasonable, but all the extras were very expensive. Parking $35.00 per day, no free coffee or tea, no free breakfast of any kind. They have a restaurant available all day but it is so expensive and then there is the little cafe' that charges $11.00 just for a egg muffin. Be sure to find your own parking and coffee maker. By the way sometimes the over priced cafe' isn't even open.
Sharon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Coryne, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Alena, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

The two day stay was for the most part very good, however the problem came with the last few hours of the stay which uncovered a heap of indiscretions on management s part
Peter, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

jay, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ALINA, 2-night trip
Verified Hotels.com guest review

8/10 Very good

william, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

4/10 Fair

The room was not clean when I checked in. That was around 6:00 pm.
1-night trip
Verified Hotels.com guest review