Crowne Plaza Birmingham NEC, an IHG Hotel

Photo gallery for Crowne Plaza Birmingham NEC, an IHG Hotel

Primary image
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Birmingham NEC, an IHG Hotel

Crowne Plaza Birmingham NEC, an IHG Hotel

4.0 star property
Lakefront hotel with restaurant, near Resorts World Birmingham

8.2/10 Very good

977 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Computer station
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • National Exhibition Centre - 18 min walk
  • Resorts World Birmingham - 1 min drive
  • Bullring Shopping Centre - 26 min drive
  • University of Warwick - 24 min drive
  • Villa Park - 23 min drive
  • Drayton Manor Theme Park - 20 min drive
  • Arena Birmingham - 26 min drive
  • The Mailbox - 27 min drive
  • Broad Street - 27 min drive
  • Coventry Building Society Arena - 22 min drive
  • University of Birmingham - 33 min drive

Getting around

  • Birmingham Airport (BHX) - 7 min drive
  • Coventry (CVT) - 27 min drive
  • East Midlands Airport (EMA) - 41 min drive
  • Solihull Hampton-in-Arden Station - 5 min drive
  • Birmingham Marston Green Station - 7 min drive
  • Birmingham International Station - 26 min walk

About this property

Crowne Plaza Birmingham NEC, an IHG Hotel

Crowne Plaza Birmingham NEC, an IHG Hotel puts you just 2.1 mi (3.4 km) from the airport and a 5-minute drive from National Exhibition Centre. Guests can visit the fitness center for a workout or grab a bite to eat at The Lobbyist Bar Lounge, which serves breakfast and dinner. This upscale hotel also features a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the breakfast and location.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (GBP 10 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Polish
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • English breakfast is offered for an extra charge of GBP 18.95 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Uncovered self parking costs GBP 10 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Birmingham
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel Birmingham

Frequently asked questions

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kim, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Stayed as a volunteer at CWG so stayed 8 nights . The staff were all so friendly and made the trip perfect!
Alison, 8-night trip
Verified Hotels.com guest review

8/10 Very good

My stay was pleasant. The receptionist at the front desk Isabel who was a trainee was very helpful and assisted in any possible way she could. The staff at the restaurant were also pleasant except for Serena who happened to be quite loud on our first meeting where whe was shouting on arrival about the layout of the buffet and whether I wanted my receipt or not. Overall it is an ideal place to stay if you are going to the Arena or have to leave to the Birmingham International Airport. rooms were clean and most of the staff were friendly and helpful.
Seuga, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luke, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Colin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fiona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great Hotel, the room was really comfy and clean, great breakfast. Staff were all really helpful, including in assisting to get a left item back
John, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Mediocre
I’ve stayed with Crowne Plaza a few times in different locations and this would have to be the poorest. I was moved rooms 3 times due to faulty lighting and lighting controls. The next room had the AC on continuously blowing and it was unbearably cold. When asked how to turn it down, reception stated none of the AC panels in any room worked and it was controlled from the ‘back’ which isn't great. Cleaniness was ok, it could have been better e.g dirty sheets in one of the rooms and stains on the floor/walls. Overall was a mediocre stay, staff were friendly, good location but don’t think i’d come here again.
Jaskaran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elliot, 2-night business trip
Verified Hotels.com guest review