All properties in Hayes, England, United Kingdom

ibis London Heathrow Airport

3-star hotel in Hayes with restaurant and bar/lounge

  • Free WiFi

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1 / 44Hotel Front
112 Bath Road, Hayes, UB3 5AL, England, United Kingdom
8.0.Very good.
  • It was not that great. There was no telephone, the twin beds were very small, the pillows…

    Sep 11, 2021

  • Good

    Nov 24, 2018

See all 1,851 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 356 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Airport shuttle

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Harlington
  • Stockley Park - 2.5 mi / 4 km
  • Twickenham Stadium - 5 mi / 8 km
  • Syon Park - 5.5 mi / 8.8 km
  • Brunel University - 5.7 mi / 9.2 km
  • Bushy Park - 6.2 mi / 10 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Twin Room, 2 Twin Beds
  • Double Room, 1 Double Bed
  • Family Double Room, Multiple Beds

What’s around


  • In Harlington
  • Stockley Park - 2.5 mi / 4 km
  • Twickenham Stadium - 5 mi / 8 km
  • Syon Park - 5.5 mi / 8.8 km
  • Brunel University - 5.7 mi / 9.2 km
  • Bushy Park - 6.2 mi / 10 km
  • University of West London - 6.9 mi / 11.1 km
  • Ealing Broadway Shopping Center - 6.9 mi / 11.2 km
  • Theatre Royal - 8.4 mi / 13.5 km
  • Hampton Court Palace - 8.5 mi / 13.7 km
  • Royal Botanic Gardens, Kew - 8.5 mi / 13.7 km

Getting around

  • Heathrow Airport (LHR) - 4 min drive
  • Gatwick Airport (LGW) - 48 min drive
  • London City Airport (LCY) - 85 min drive
  • Luton Airport (LTN) - 40 min drive
  • Heathrow Terminals 2 & 3 Station - 23 min walk
  • Hayes & Harlington Station - 5 min drive
  • Feltham Station - 7 min drive
  • Heathrow Terminals 2 & 3 Underground Station - 20 min walk
  • Airport shuttle (surcharge)
See on map
112 Bath Road, Hayes, UB3 5AL, England, United Kingdom

At a glance

Hotel size

  • This hotel has 356 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Onsite self parking (GBP 12 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area

Working away

  • Computer station


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 5 per person (one-way)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Children & extra bedsPay at property

  • Airport shuttle service for children up to age 12 costs GBP 0.00

PetsPay at property

  • Pets are allowed for an extra charge of GBP 10 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs GBP 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Heathrow Airport ibis
  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport Hayes
  • ibis London Heathrow Airport Hotel Hayes
  • ibis Heathrow Airport
  • ibis London Heathrow Airport
  • ibis London Hotel Heathrow Airport
  • ibis London Heathrow Airport Hotel
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Ibis London Heathrow Hayes

*See fees & policies for additional details or extra charges


  • Yes, ibis London Heathrow Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 12 per day. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Foggs Kitchen and Bar offers international cuisine. Nearby restaurants include Madhu's (6-min walk), Harlington Tandoori (9-min walk), and Annayu (10-min walk).
  • Yes, an airport shuttle is available. The charge is GBP 5 per person one-way.
8.0.Very good.
  • 8.0.Very good

    Great stay

    shalesh, 3 night romance trip, Jun 3, 2019

    Verified guest review

  • 2.0.Poor

    No hand towel or face towel, tub water stopper loose not working , insuffiecient shower soap. Delay housekeeping

    Stanley, 3 night trip, Oct 19, 2018

    Verified guest review

  • 6.0.Good

    It was not really a great stay as the in room anminities were very poor. You do not have much choice on Vegetrain food and also the vicinity does not have any shops for you to buy quick etables. Its closer to the aiport and thats one big advantage

    2 night business trip, Oct 2, 2018

    Verified guest review

  • 6.0.Good


    Used this hotel many times always satisfied but this time it is looking run down and dirty, room had not been cleaned properly rubbish with hairs stuck to it left on windowsill and bath needed cleaning not things you want to see in the current climate

    gillian, 1 night trip, Sep 19, 2021

    Verified guest review

  • 4.0.Fair

    Personally I would not stay here again.

    For me not so good. Over crowded at the check-in, no social distancing, no masks from other customers, no idea where the queue began due to customers scattered around check-in. Room was a box, bearly enough room to move around.

    Shehzad, 1 night business trip, Sep 16, 2021

    Verified guest review

  • 8.0.Very good

    Well Rested Before Going Home

    For the most part it was a good stay for the last two nights of our holiday in Europe. Only a couple of confusing instances. One, a sign in the elevator that says "24 Hours Menu" which we thought the restaurant was open 24 Hours. So when we returned to our hotel after an afternoon and night of drinking pints with friends we thought we were going to be able to have a meal. Not so. Instead we purchased some chips and candy from the vending machine. No real restaurant within walking distance. I can understand charging for a breakfast buffet in the morning, but I was surprised when I walked in the restaurant as a guest of the hotel to be charged for a simple cup of coffee. I can not think of a place I've ever been charged for a cup of coffee as a guest. I guess it is what it is. Overall though we loved our room. The bed was comfortable, the room was quiet and clean, nice large shower with hot water, room service gave us a couple extra towels without a fuss. We were happy.

    Michael, 2 night trip with friends, Sep 16, 2021

    Verified guest review

  • 6.0.Good

    Very OK Stay

    Was relatively quiet considering the proximity to the airport. The only noise and disruption was from other hotel guests. The room was tight, which was a surprise since I was traveling alone and stayed in a room meant for 3 people. The room and bathroom were clean, but missing the little things you generally expect in a hotel, like a bar of soap to wash your hands with. The restaurant staff were great, but the front desk staff not so much. Was told by the evening front desk staff I could arrange the airport shuttle in the morning, but when I went back in the morning, couldn't get help with it. I ended up just using Uber to get to my terminal.

    1 night trip, Sep 12, 2021

    Verified guest review

  • 4.0.Fair

    The room wasn't cleaned daily , no fresh towels or bins emptied . Long hairs on furniture carpet well past it's sell by date . smallest window ever in a hotel ive ever stayed in before . Sanitizers were all empty despite the pandemic and staff seem tobe less interested

    Philip, 2 night trip, Sep 9, 2021

    Verified guest review

  • 4.0.Fair

    Front desk officer. Her attitude was not good

    Olusegun, 1 night business trip, Sep 7, 2021

    Verified guest review

  • 4.0.Fair

    AHS Murder House would be a better name!

    Reception staff didn’t want to be there, we were the only ones checking in but no acknowledgement what so ever as the guy was on the phone. A little nod would of done but nothing. Rooms seemed ok to start with as we just dumped our bags and went to get some food. Came back, showered in the dimly lit bathroom then pulled the duvet back!!! Blood splatters everywhere on the underneath of the duvet inside the bed. Partner went to complain and was asked why did it take so long to notice!! Well, sorry we didn’t realise we were supposed to get straight into bed when we arrived at 5pm! Did eventually get another room but after another 3 trips to reception that night to try and get a working tv remote we did eventually get into the uncomfortable bed with rock hard pillows. The breakfast we paid for next morning was ok. Then there’s the £12 a night parking charge on top to factor in. Needless to say we won’t be staying here again. I’m just glad we used tesco vouchers and only actually paid £8 cash per room! Never again.

    Paul, 1 night family trip, Sep 4, 2021

    Verified guest review

See all 1,851 reviews