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All properties in Neuss, North Rhine-Westphalia, Germany

Mercure Hotel Düsseldorf Neuss

4-star hotel in Erfttal with restaurant and bar/lounge

  • Free WiFi
From
Rs3,586

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Privilege, Room, 1 Double Bed - Bathroom
  • Pool
Pool. Image 1 of 34.
1 / 34Pool
Am Goldberg - Am Derikumer Hof 1, Neuss, 41469, NW, Germany
8.2.Very good.
  • Very nice hotel and clean with great service and easy check-in. Very nice area as well.

    Sep 10, 2021

  • Could not travel due to coronavirus....lost all of my money as the Hotel would not refund…

    Mar 12, 2020

See all 108 reviews

Official standards

This property advises that it adheres to SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities will be closed during July, August, September, and October:
  • Bar/Lounge
  • Business center
  • Dining venue
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub

    Property highlights

    Main amenities

    • 115 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • Self parking

    For families

    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries
    • Hydromassage showerhead
    • Garden
    • Terrace

    What’s around

    • In Erfttal
    • Uedesheimer Rheinbogen - 45 min walk
    • St. Quirinus Neuss - 3 mi / 4.8 km
    • Konigsallee - 7 mi / 11.2 km
    • Port of Neuss - 4.1 mi / 6.6 km
    • Museum Insel Hombroich - 5.7 mi / 9.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Double Room, Multiple Beds
    • Standard Double Room, Multiple Beds
    • Privilege, Room, 1 Double Bed

    What’s around

    Landmarks

    • In Erfttal
    • Uedesheimer Rheinbogen - 45 min walk
    • St. Quirinus Neuss - 3 mi / 4.8 km
    • Konigsallee - 7 mi / 11.2 km
    • Port of Neuss - 4.1 mi / 6.6 km
    • Museum Insel Hombroich - 5.7 mi / 9.1 km
    • St. Martin's Hospital Dusseldorf - 5.7 mi / 9.1 km
    • Jever Fun Skihalle - 5.8 mi / 9.4 km
    • Duesseldorf-Hafen - 6 mi / 9.7 km
    • Rhine Tower - 6 mi / 9.7 km
    • Gehry Buildings - 6.1 mi / 9.8 km

    Getting around

    • Duesseldorf International Airport (DUS) - 24 min drive
    • Cologne - Bonn Airport (CGN) - 32 min drive
    • Neuss Holzheim Station - 7 min drive
    • IKEA Kaarst Station - 8 min drive
    • Neuss Central Station - 8 min drive
    • Norf S-Bahn - 10 min walk
    map
    See on map
    Am Goldberg - Am Derikumer Hof 1, Neuss, 41469, NW, Germany

    At a glance

    Hotel size

    • This hotel has 115 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs only)*
    • 2 per room
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Covered onsite self parking (EUR 6 per day; includes in/out privileges)
    • Onsite parking limited
    • Free offsite parking within 328 ft
    • Street parking available
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Outdoor seasonal pool

    Working away

    • Business center
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 3789
    • Conference space size (meters) - 352
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Terrace
    • Library

    Accessibility

    • Handrails in stairways

    Languages Spoken

    • Dutch
    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

    PetsPay at property

    • Pet deposit: EUR 10 per night
    • Pets are allowed for an extra charge of EUR 10 per pet, per day
    • Service animals exempt from fees

    ParkingPay at property

    • Covered self parking costs EUR 6 per day with in/out privileges

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from June to September

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

    Also known as

    • Mercure Duesseldorf Neuss
    • Mercure Hotel Düsseldorf Neuss Hotel Neuss
    • Mercure Hotel Duesseldorf Neuss
    • Mercure Hotel Neuss
    • Accor Duesseldorf Neuss
    • Mercure Hotel Düsseldorf Neuss
    • Mercure Düsseldorf Neuss
    • Mercure Dusseldorf Neuss Neuss
    • Mercure Hotel Düsseldorf Neuss Hotel
    • Mercure Hotel Düsseldorf Neuss Neuss

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Mercure Hotel Düsseldorf Neuss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 6 per day. Parking spots may be limited.
    • Yes, there's a seasonal outdoor pool.
    • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per day, and there's also a deposit of EUR 10 per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include Restaurant "Karyatis - Der Grieche" (11-min walk), Curry’s No.1 (2.2 mi), and Hallo Pizza (2.2 mi).
    • Mercure Hotel Düsseldorf Neuss has a seasonal outdoor pool and a garden.
    8.2.Very good.
    • 10.0.Exceptional

      Nice, neat and clean place. Very nice and polite staff.

      Manuel, 2 night family trip, Nov 29, 2019

      Verified Expedia guest review

    • 6.0.Good

      Located in remote area and nothing to offer by the Hotel and area

      3 night business trip, Oct 16, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Very tired building in need of renovation But mainly let down by a lack of staff, Bar not open Service in restaurant took for ever- Desert never actually arrived at all, we gave up and went to bed. Claimed facilities don’t really exist. Pool is outdoor and not in use. Gym is a converted room with 2 pieces of basic equipment bought from Argos There are much better hotels in the area.

      2 night business trip, Apr 23, 2019

      Verified Expedia guest review

    • 8.0.Very good

      It was a very good experience. I ll suggest to my friends and family to choose this hotel

      1 night business trip, Mar 7, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Spacious room

      Spacious room. Clean. Comfortable.

      Lindsey, 1 night romance trip, Feb 2, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Mercure Hotel Düsseldorf Neuss

      Lovely hotel and friendly staff ... service is very good and everyone greets with a smile .. clean modern rooms with free WiFi .. room service available with a reasonable choice menu

      Ian, 3 night trip, Dec 4, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Helpful staff

      The room was a good size , clean ,tidy & quiet. Nice desk area to work at. Staff on reception were very helpful - organising taxis & answering any questions I had on the area. I didn't explore the local area as I was working in the centre of Dusseldorf. The only negative I had was its position in relation to the centre ,traffic is very heavy & the journey can take up to an hour at peak times & a taxi can cost 50 Euro's.

      Kay, 2 night business trip, Nov 12, 2018

      Verified Hotels.com guest review

    • 8.0.Very good

      alles ist gut,nur das Bett ist für 2 personen zu eng.

      Jiri, 2 night trip, Sep 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Unerwartet großes Zimmer

      Ein unerwartet schönes & großes Zimmer. Auf der Bettdecke war leider ein kleiner Fleck aber es sah eher so aus als ob er nicht auswaschbar wäre. Ansonsten war es wirklich sehr sauber und ruhig. Die Betten waren sehr bequem und luden zum Entspannen ein. Es war eine sehr angenehme Nacht.

      1 night trip, Sep 24, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Nicht besonders und gerade so o.k.

      Zimmer sehr laut. Haus könnte eine Renovierung benötigen. Wegen Covid-19 war im Hotel nichts geöffnet, dies kann daher nicht bewertet werden. Werde hier sicher nicht mehr buchen.

      1 night business trip, Sep 30, 2020

      Verified Hotels.com guest review

    See all 108 reviews