XO Hotel Bacalar - All Inclusive

Photo gallery for XO Hotel Bacalar - All Inclusive

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of XO Hotel Bacalar - All Inclusive

XO Hotel Bacalar - All Inclusive

2.5 star property
Lakefront hotel with outdoor pool, near Lake Bacalar

6.1/10 Good

37 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is Rs 69
Price available on 29/05/2022
Map
Tinto MZ 243 Lote 6, Bacalar, QROO, 77930
Main amenities
  • 10 guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
  • Picnic area
  • Tour/ticket assistance
For families
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Lake Bacalar - 1 min walk
  • Laguna Bacalar Ecological Park - 23 min walk
  • Cenote Cocalitos - 13 min drive
  • Laguna Milagros - 27 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive
  • Corozal (CZH) - 57 min drive
  • Airport shuttle (surcharge)

About this property

XO Hotel Bacalar - All Inclusive

XO Hotel Bacalar - All Inclusive features an airport shuttle and puts you 0.1 mi (0.1 km) from Lake Bacalar and 1.2 mi (1.9 km) from Laguna Bacalar Ecological Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.

All-inclusive

All-inclusive room rates at XO Hotel Bacalar - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay free (dogs only)

Internet

  • Internet
  • Free WiFi in public areas

Parking

  • Parking
  • Free onsite self parking
  • Free 24-hour offsite parking within 7 ft
  • Street parking available

Transfers

  • Transfers
  • Airport shuttle*

Other information

  • Other information
  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–11:30 AM
  • Restaurant

What to do

  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Individually decorated

Freshen up

  • Shower only

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at XO Hotel Bacalar - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.40 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

This property only accepts cash.

Also known as

Cabañas Marias Bacalar
Xo Bacalar Inclusive Bacalar
XO Hotel Bacalar - All Inclusive Hotel
XO Hotel Bacalar Lakefront Experiences
XO Hotel Bacalar - All Inclusive Bacalar
XO Hotel Bacalar Lakefront + Experiences
XO Hotel Bacalar - All Inclusive Hotel Bacalar

Frequently asked questions

Overall score and ratings

6.1

Good

6.4/10

Cleanliness

7.6/10

Staff & service

5.9/10

Amenities

5.6/10

Property conditions & facilities

7.1/10

Eco-friendliness

2/10 Poor

Luz Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

oliver, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Israel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel denied our reservation made through expedia. My family and I had to find another hotel. Later we met 2 people that told us that this hotel has done the same to others.
Francisco, 1-night family trip
Verified Expedia guest review

6/10 Good

A lot of construction. The wifi doesn't work and the cable didn't either. The staff was really really nice. The hotel doesn't look like the pictures.
3-night family trip
Verified Expedia guest review

6/10 Good

Great location...but needs more upgrades on theirs rooms..
2-night family trip
Verified Expedia guest review

2/10 Poor

This property was terrible. Its was like friday the 13th situation. We cancelled our stay with expedia and explained we were afraid to discuss with hotel staff and left the property. It was too dangerous for the kids and there was a lot of construction going on. With Covid restrictions and all this location was a dump and there was no cleanliness. Im now having to fight for a refund and they are refusing to return it. Expedia should not have them on their list of places to stay. The pictures are deceiving.
3-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place
I loved staying at XO Bacalar. Very eco friendly and right next to the lake. It is a place for people looking to experience nature and the simple life. If you are looking for a glamorous place this is not your place, but if you are looking for great places that care about you an the environment, stay there. Customer service is amazing.
Eliseo, 4-night family trip
Verified Hotels.com guest review