Hotel Karuizawa Cross

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View from room
Pillowtop beds, in-room safe, individually decorated

Overview of Hotel Karuizawa Cross

Hotel Karuizawa Cross

3.0 star property
3-star hotel in Karuizawa with 2 restaurants and bar/lounge

9.2/10 Superb

235 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bar
  • Electric vehicle charging point
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • 2 coffee shops/cafes
  • Terrace
  • Garden
  • Lobby fireplace
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Karuizawa Station - 23 min walk
  • Yokokawa station - 31 min drive
  • Sakudaira Station - 36 min drive

About this property

Hotel Karuizawa Cross

A great choice for a stay in Karuizawa, Hotel Karuizawa Cross features a nightclub. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out モンテ・クッチーナ, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. Other highlights include 2 coffee shops/cafes, a terrace, and a garden.


Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Uncovered onsite extended parking (JPY 1000 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Free daily reception

Traveling with children

  • Children stay free
  • Baby monitor
  • Bed rails
  • Outlet covers

What to do

  • Public winery tours
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Skiing nearby
  • Snowboarding nearby

Working away

  • Coworking spaces


  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Nightclub


  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Well-lit path to entrance


  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features


モンテ・クッチーナ - This restaurant specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare.
和食処 あさま - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
CROSS BAR - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of JPY 1650 per person (approximately)

Children & extra beds

  • Rollaway beds are available for JPY 5000.0 per night


  • RV/bus/truck parking is available for an extra charge
  • Uncovered extended parking costs JPY 1000 per day
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Property Registration Number 長野県佐久保健所指令2佐保第11-10号

Also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Does Hotel Karuizawa Cross offer free cancellation for a full refund?
Yes, Hotel Karuizawa Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Karuizawa Cross?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at Hotel Karuizawa Cross on 24 August 2022 start from ₹169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Karuizawa Cross?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Karuizawa Cross?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Karuizawa Cross?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hotel Karuizawa Cross?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Karuizawa Cross and nearby?
During the winter, enjoy nearby recreation like ice skating and snowboarding, and return when the snow melts for cycling and hiking. Enjoy amenities like a nightclub and a garden.
Are there restaurants at or near Hotel Karuizawa Cross?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views. Nearby restaurants include Kawakamian (5-min walk), SAWAMURA (7-min walk), and Restaurant KEIKI (12-min walk).
What's the area around Hotel Karuizawa Cross like?
Hotel Karuizawa Cross is a short 2-minute walk from Kyu Karuizawa Ginza Dori and 14 minutes' walk from Karuizawa New Art Museum.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

The room was clean and spacious. The service was excellent. Breakfast was good (could be better). But the pizza at the same restaurant -- technically not part of the hotel -- was superb. The location is OK; while it's possible to get around via public transportation, you'd be better driving or getting a cab.
RAFAEL CAETANO, 2-night trip
Verified Expedia guest review

8/10 Very good

setsuko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The place was amazing. Super clean, comfortable. The staff was kind and shared their favorite places to visit in the city
Shinnosuke, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

spacious and friendly
Paul, 4-night family trip
Verified Expedia guest review

8/10 Very good

Junko, 2-night trip
Verified guest review

10/10 Exceptional

Super modern and clean rooms. Very friendly staff.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Charlotte, 1-night trip
Verified guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and knowledgeable about the area. The hotel and town were a great place to relax.
Ceazar, 2-night family trip
Verified Expedia guest review

8/10 Very good

Emiko, 2-night family trip
Verified guest review