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All properties in Saint-Denis, Arrondissement of Saint-Denis, Reunion
1 room, 2 adults

Hotel Mercure Créolia Saint-Denis La Réunion

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
14 Rue Du Stade Montgaillard, Saint-Denis, 97400, Reunion

4-star hotel with outdoor pool, near Aquanor
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great location up high on the hill. Lovely pool. The surprise welcome drink was…Jul 28, 2019
  • A very enjoyable stay. Excellent facilities. A great pool and wonderful panorama view of…Mar 3, 2019

Hotel Mercure Créolia Saint-Denis La Réunion

from Rs9,134
  • Privilege, Double Room, 1 Double Bed, Balcony, Ocean View
  • Superior Double Room, 1 Double Bed, Balcony, View
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Privilege, Double Room, Multiple Beds, Balcony, Sea View

What’s around Hotel Mercure Créolia Saint-Denis La Réunion

Landmarks

  • Aquanor - 23 min walk
  • Natural History Museum - 38 min walk
  • Jardin de l'Etat - 41 min walk
  • Petit Marche - 44 min walk
  • Stade Jean-Ivoula - 2.9 mi / 4.7 km
  • La Barachois - 3.1 mi / 5 km
  • Plage de Sainte Clotilde - 2 mi / 3.3 km
  • Parc du Colorado - 7.6 mi / 12.2 km

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 19 min drive
  • Saint-Pierre (ZSE-Pierrefonds) - 54 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-11:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 9 AM to 5 PM*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Kaloupile - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

La Varangue - This lobby lounge is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Hotel Mercure Créolia Saint-Denis La Réunion’s small print

Also known as

  • Créolia
  • Hotel Mercure Créolia Saint-Denis La Réunion Hotel
  • Hotel Mercure Créolia Saint-Denis La Réunion Saint-Denis
  • Hotel Mercure Créolia Saint-Denis La Réunion Hotel Saint-Denis
  • Hotel Mercure Créolia
  • Hotel Mercure Créolia Réunion
  • Hotel Mercure Créolia Saint-Denis
  • Hotel Mercure Créolia Saint-Denis Réunion
  • Hotel Mercure Réunion
  • Hotel Mercure Saint-Denis
  • Mercure Créolia Réunion
  • Mercure Créolia Saint-Denis Réunion

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Early check-in can be arranged for an extra charge of EUR 105 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 72 (subject to availability)

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Mercure Créolia Saint-Denis La Réunion

  • Does Hotel Mercure Créolia Saint-Denis La Réunion offer free cancellation for a full refund?
    Yes, Hotel Mercure Créolia Saint-Denis La Réunion does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Mercure Créolia Saint-Denis La Réunion?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Mercure Créolia Saint-Denis La Réunion?
    Yes, there's free self parking.
  • Is there a pool at Hotel Mercure Créolia Saint-Denis La Réunion?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Mercure Créolia Saint-Denis La Réunion?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Mercure Créolia Saint-Denis La Réunion?
    You can check in from 2 PM - 11:00 AM. There's a charge of EUR 105 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 72 (subject to availability).
  • Are there restaurants at or near Hotel Mercure Créolia Saint-Denis La Réunion?
    Yes, Kaloupile offers alfresco dining and French cuisine. Nearby restaurants include Ginza Restaurant (2.1 mi), Kaz Restaurant (2.2 mi), and Pizza du Jardin (2.2 mi).
  • Is airport shuttle service offered by Hotel Mercure Créolia Saint-Denis La Réunion?
    Yes, a free airport shuttle is available from 9 AM to 5 PM on request.
  • What is there to do at Hotel Mercure Créolia Saint-Denis La Réunion and nearby?
    Hotel Mercure Créolia Saint-Denis La Réunion has an outdoor pool and a fitness center.

Recent reviews

Good 7.8 From 59 reviews

Exceptional 10.0
Would stay again.
Hotel was very nice. The staff were more than helpful. The food in the restaurant was excellent and also the wine. I would stay here again for sure. They provide a free shuttle bus into town and to/from the airport. They also took care of booking me a hire car which was very cheap. The view is great and the pool is fantastic. Its a nice place to relax. Yes the rooms are a bit dated but they were clean. No iron in room. Ordering food and drink in Restaurant/bar can be a bit slow. Slower than what i am accustomed to. So you do need to be patient and not in a hurry.
Raymond, gb4 night business trip
Very good 8.0
Great Family stay
very nice stay view is amazing
Cyrilene, za1 night family trip
Very good 8.0
Correct
Très correct. Mais il faut vraiment rénover les chambres. Comparé au Mercure de la métropole il y a une grande différence.
Nikita, fr11 night business trip
Exceptional 10.0
Super
Guillaume, fr2 night family trip
Very good 8.0
Bon séjour
Mélodie, fr1 night trip
Fair 4.0
La chambre est vétuste, douche d’un autre temps . La chambre est bien insonorisée . TV impraticable réglée en portugais, personne pour y remédier . Les cocktails ne sont pas bons .
fr1 night business trip
Very good 8.0
Pour le confort on n'a rien à dire, on a passé une superbe soirée ! Top top ! Pour le petit déjeuner, on était un peu déçu par peu de choix pour un hotel de 4 étoiles Pour le bar, on était satisfait par le barman qui a fait de super cocktail, qui est sourd cela nous a rendu plus d'accessibilité c'etait vraiment super ! La soirée brasero était vraiment top, très bon repas et surtout les sauces fait maison.
fr1 night trip
Very good 8.0
Très bien situé pour ma résidence d'ecriture au Moca. Sinon, hôtel qui n'a pas de possibilité de se restaurer alentour en dehors du restaurant de l'hôtel. Pas de possibilité de "snacking". J'ai trouvé que dans l'ensemble, ça manquait de personnel à la réception. Ma chambre avait une seule petite fenêtre qui donnait sur le parking, donc pas de possibilité de fumer, il fallait sortir chaque fois. Pas de vue.
fr4 night trip with friends
Good 6.0
bien mais un peu vétuste.
Belle vue de l’an chambre mais a besoin d’être rénovée, obligé de se mettre à genoux pour se doucher car le plafond est mansardé....l’horreur. Sinon belle vue, bon emplacement et piscine sympa. Très bon Burger mais un peu cher. Petit dej bien.
Laurent, fr2 night business trip
Exceptional 10.0
Excellente chambre très propre personnel charmant efficace et très a l écoute. Bravo
Philip, fr1 night romance trip

Hotel Mercure Créolia Saint-Denis La Réunion