All properties in Carlisle, England, United Kingdom

Crown and Mitre Hotel

3-star hotel in Carlisle with restaurant and bar/lounge

  • Free WiFi and free parking

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Club King Room - Bathroom
  • Bathroom
  • Lobby
Lobby. Image 1 of 79.
1 / 79Lobby
4 English Street, Carlisle, CA3 8HZ, England, United Kingdom
8.0.Very good.
  • Lovely hotel, very friendly and efficient staff.

    Oct 11, 2021

  • Sadly we were disappointed about the overall experience of the hotel. Firstly, because of…

    Oct 10, 2021

See all 387 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available

Guests rated location

Dining options

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue
    • Free WiFi
    • Free parking
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 91 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • 24-hour front desk
    • Laundry service

    For families

    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • Green Market - 1 min walk
    • Carlisle Guildhall - 1 min walk
    • Carlisle Cathedral - 2 min walk
    • Tullie House Museum and Gallery - 2 min walk
    • Bitts Park - 6 min walk
    • Carlisle Castle - 8 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Standard Double Room
    • Club King Room
    • Small Double Room
    • Standard King Room
    • Deluxe Single Room, 1 Large Twin Bed
    • Standard Twin Room
    • Junior King Suite
    • King Suite with Four Poster Bed
    • Executive King Suite

    What’s around


    • Green Market - 1 min walk
    • Carlisle Guildhall - 1 min walk
    • Carlisle Cathedral - 2 min walk
    • Tullie House Museum and Gallery - 2 min walk
    • Bitts Park - 6 min walk
    • Carlisle Castle - 8 min walk
    • The Sands Centre - 10 min walk
    • University of Cumbria - 13 min walk
    • Brunton Park - 21 min walk
    • Carlisle Racecourse - 2.9 mi / 4.6 km
    • Walby Farm Park - 4.8 mi / 7.8 km

    Getting around

    • Carlisle (CAX) - 21 min drive
    • Carlisle Station - 7 min walk
    • Dalston (Cumbria) Station - 10 min drive
    • Wigton Station - 17 min drive
    See on map
    4 English Street, Carlisle, CA3 8HZ, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 91 rooms


    • Check-in time 2 PM-anytime
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • No cribs (infant beds)


    • Pets stay free


    • Free WiFi in public areas
    • Free WiFi in rooms


    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)

    Working away

    • Meeting rooms


    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage


    • Elevator


    • Wheelchair-accessible parking

    Languages Spoken

    • English

    In the room

    Home comforts

    • Coffee/tea maker
    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV

    Stay connected

    • Desk
    • Free WiFi


    • Daily housekeeping

    Special features


    Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

    Children & extra bedsPay at property

    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.


    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    Also known as

    • Crown And Mitre Hotel
    • Crown Mitre Hotel Sure Hotel Collection by Best Western
    • Crown and Mitre Hotel Hotel
    • Crown and Mitre Hotel Carlisle
    • Crown and Mitre Hotel Hotel Carlisle

    *See fees & policies for additional details or extra charges


    • Yes, Crown and Mitre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, pets are welcome.
    • You can check in from 2 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
    • Yes, Peace and Plenty offers local cuisine. Nearby restaurants include Ristorante La Pergola (3-min walk), Coffee Genius (4-min walk), and Foxes Cafe Lounge (4-min walk).
    8.0.Very good.
    • 8.0.Very good

      Enjoyable stay in the end!

      We booked through in January 2 weeks before our stay told they didn’t have rooms due to big event at the hotel. Alternative hotel was found & booked by the hotel for one night second night we were upgraded. Stay was enjoyable & liked the swimming pool which is hidden away!!

      Gill, 2 night trip with friends, Oct 8, 2021

      Verified guest review

    • 8.0.Very good


      Ok, and right in the centre of Carlisle. Car park is right next to the hotel, but quite a long drive to get to if you park at reception. Nice breakfast. No lift.

      Michael, 1 night business trip, Oct 2, 2021

      Verified guest review

    • 10.0.Exceptional

      Very friendly helpful receptionist,great central position in town ,room clean and well provisioned,enjoyed my short stay

      Michael, 1 night trip, Sep 27, 2021

      Verified guest review

    • 8.0.Very good

      Good bar in hotel , breakfast good Very friendly staff and helpful Hotel clean

      Richard, 1 night business trip, Sep 26, 2021

      Verified guest review

    • 6.0.Good

      England 2021

      We were using this hotel as an overnight stay on a long car journey, Hotel was chosen for its position and the availability of a secure car park. When we arrived, there was no space available, however within 5 minutes spaces did become available. Unfortunately when we booked in we were advised that the lift was out of order. Our room was on the 3rd Floor, It is lucky that although we are pensioners we are sprightly enough to climb the stairs. Comfortable stay with a good hearty breakfast.

      Diane, 1 night trip, Sep 24, 2021

      Verified guest review

    • 4.0.Fair

      Far too noisy !

      A real shame to give poor review as it is a lovely big hotel, a great looking beautiful building , staff we met were very helpful and pleasant , rooms spot on too, shower a bit dated but once you figure it out it was great Now sadly the negatives! The room was boiling hot , we did get a fan from downstairs and it helped a bit but i would have hated to have stayed here during any kind of sunny day but the worst thing about our stay was the noise, from about the back of 5am to 9am , constant noise , crashes , glass noises , voices , shouting voices , one male voice in particular About 530am we were awoken by a massive crashing glass noise , it sounded like a window was being put in , have no idea if it was bottle bins being emptied or if someone dropped a tray of glasses but then after that the constant noise and shouting made it almost impossible to get back to sleep , im guessing it was staff making breakfast or something in the kitchens but it just did not stop , the second night stay was just the same except for one thing that was worse , next to our room was a door saying "private" not sure what was kept in it but there was a very shouty man in and out of it and did not care how loud he was shouting After you think its all over then the chimes start from the cathedral, not the hotel's fault but as it was sunday they just went on and on Its a real shame as it is a grand looking hotel in a great location but the noise and heat in our room made our stay simply horrible!

      john, 2 night trip, Sep 16, 2021

      Verified guest review

    • 10.0.Exceptional

      We stayed at the crown and mitre for a weekend away for our anniversary. From checking in all the staff were very friendly and helpful and made the stay very comfortable and relaxing. The hotel has very good facilities and is just a nice environment to be in.

      James, 2 night trip, Sep 16, 2021

      Verified guest review

    • 8.0.Very good

      Fine enough but could be better

      It's perfectly fine as a functional hotel for a short stay. Could definitely use some TLC in the bathrooms and in some corners. The free breakfast was pretty decent. Free parking is in the back but make sure you turn down the right street for it. I appreciated the value for money but I wish the innards of the hotel more closely matched the grandeur of the building itself.

      Sean, 1 night trip, Sep 11, 2021

      Verified guest review

    • 6.0.Good

      Clean and tidy

      The hotel was clean and tidy but the staff were very dour! The breakfast was good but by 8.30 (served until 9.30) the cold buffet was almost finished and when asked for more we were told there was none! The bar was like sitting in a library with no one speaking!

      Avril, 2 night trip, Sep 8, 2021

      Verified guest review

    • 8.0.Very good

      Great location. The rooms are a little dated, and the hotel could do with some air conditioning, but other than that I had a lovely stay. Staff were helpful and friendly, I will stay here again.

      Katy, 2 night business trip, Sep 6, 2021

      Verified guest review

    See all 387 reviews