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Steigenberger Hotel Dortmund

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Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Steigenberger Hotel Dortmund

UNESCO Sustainable Travel Pledge

Steigenberger Hotel Dortmund

4.0 star property
4-star hotel in Innenstadt-West with restaurant and bar/lounge

8.2/10 Very good

360 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Berswordtstr. 2, Dortmund, NW, 44139
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Limo/town car service
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Innenstadt-West
  • Signal Iduna Park - 2 min drive
  • Westfalenhallen - 3 min drive
  • Starlight Express Theater - 11 min drive

Getting around

  • Dortmund (DTM) - 14 min drive
  • Dortmund (DTZ-Dortmund Central Train Station) - 4 min drive
  • Dortmund Tierpark Station - 5 min drive
  • Dortmund Signal Iduna Park Station - 16 min walk
  • Kreuzstrasse U-Bahn - 7 min walk
  • Theodor-Fliedner-Heim U-Bahn - 10 min walk
  • Westfalenhallen U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Ciccio`s - 3 min walk
  • Meridien - 6 min walk
  • Uncle Tom's - 7 min walk
  • Kieztörtchen - 9 min walk
  • Monchi Kitchen - 9 min walk

About this property

Steigenberger Hotel Dortmund

Steigenberger Hotel Dortmund offers an airport shuttle (available 24 hours) for EUR 35 per vehicle one-way. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a sauna, a steam room, and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: Kreuzstrasse U-Bahn is 7 minutes away and Theodor-Fliedner-Heim U-Bahn is 10 minutes.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 166 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 14.00 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Discount at nearby fitness center

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 7.50 percent will be charged

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 45.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Self parking costs EUR 14.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Dortmund Steigenberger Hotel
Steigenberger Dortmund
Steigenberger Hotel Dortmund
Steigenberger Dortmund
Steigenberger Hotel Dortmund Hotel
Steigenberger Hotel Dortmund Dortmund
Steigenberger Hotel Dortmund Hotel Dortmund

Frequently asked questions

Does Steigenberger Hotel Dortmund offer free cancellation for a full refund?
Yes, Steigenberger Hotel Dortmund does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Steigenberger Hotel Dortmund?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Steigenberger Hotel Dortmund?
Yes, dogs are welcome. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Steigenberger Hotel Dortmund?
Yes. Self parking costs EUR 14.00 per night.
Is airport shuttle service offered by Steigenberger Hotel Dortmund?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Steigenberger Hotel Dortmund?
You can check in from 3 PM - anytime. Check-out time is noon.
Is there an onsite casino at Steigenberger Hotel Dortmund?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (12-min drive) is nearby.
What is there to do at Steigenberger Hotel Dortmund and nearby?
Steigenberger Hotel Dortmund has a sauna and a steam room.
Are there restaurants at or near Steigenberger Hotel Dortmund?
Yes, there's an onsite restaurant. Nearby restaurants include Meridien (6-min walk), Uncle Tom's (7-min walk), and Kieztörtchen (9-min walk).
What's the area around Steigenberger Hotel Dortmund like?
Steigenberger Hotel Dortmund is a short 7-minute walk from Kreuzstrasse U-Bahn and 7 minutes' walk from Westfalenhallen.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Great location
Good hotel - great location for Signal Iduna Park. Good food (breakfast and dinner) and friendly staff. Very small TV and terrible WiFi.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

The staff at the hotel were very welcoming and helpful overall. The breakfast buffet was good and the food in the restaurant was nice with a good selection for different dietary needs. The restaurant staff are very efficient, attentive, and helpful. The bathroom was nice in our room and the room was a nice size. But, the hotel is aging a bit. Additionally our towels were threadbare and one was even mostly split in two. Furthermore, despite having the do not disturb sign on the door, we returned from the breakfast buffet to find our beds stripped down and sprayed with some type of disinfectant even though check out was more than three hours away. This interfered with the need for one of us to rest due to a medical issue prior to a day of travel. I have never had this type of incident occur in a hotel in any place I have traveled to in the past.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay.
It was a nice room. Quiet area. It was near a lot of great restaurants and within walking distance to parks and other fun things to do. Overall a nice hotel.
Alicia, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

The room was clean and ok, but there were a few problems that spoiled the stay. When we arrived at 1:30am we had to sort out some missing items: there was only 1 towel for 2 people. The hand soap was empty and needed to be replaced. The amenities were lacking. There was no kettle or coffee machine. The pillows were very uncomfortable - one was very lumpy and one was very soft. This is not a 4* quality hotel.
2-night romance trip
Verified Ebookers guest review

8/10 Very good

Lovely
Work perfectly
PORTIA SHEVON, 1-night trip
Verified Hotels.com guest review

6/10 Good

Directly opposite the hotel was a construction site and they started work very early which prevented a good rest. Once finished I’m sure it will be better.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fabulous
Great hotel
PORTIA SHEVON, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Fabulous
Beautiful I must say
PORTIA SHEVON, 2-night trip
Verified Hotels.com guest review