Mercure Tours Centre Gare et Congrès

Photo gallery for Mercure Tours Centre Gare et Congrès

Primary image
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Mercure Tours Centre Gare et Congrès

Mercure Tours Centre Gare et Congrès

4.0 star property
City-center Tours hotel with bar/lounge

7.6/10 Good

158 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
29, rue Edouard Vaillant, Tours, Indre-et-loire, 37000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Tours
  • Chateau de Villandry - 31 min drive

Getting around

  • Tours (TUF-Tours - Loire Valley) - 9 min drive
  • Tours Station - 20 min walk
  • Tours (XSH-Saint Pierre des Corps SNCF Train Station) - 20 min walk
  • St Pierre des Corps Station - 23 min walk

About this property

Mercure Tours Centre Gare et Congrès

Located near a train station, Mercure Tours Centre Gare et Congrès is a great choice for a stay in Tours. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travelers say good things about the convenient parking and helpful staff.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - 4:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11 per night)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.90 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 8 per pet, per night

Parking

  • Self parking costs EUR 11 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Gare Tours Centre
Mercure Gare Hotel Tours Centre
Mercure Tours Centre
Mercure Tours Centre Gare
Tours Centre Gare
Accor Tours Centre Gare
Mercure Tours Centre Gare Hotel Tours
Mercure Tours Centre Gare Congrès Hotel
Mercure Gare Congrès Hotel
Mercure Tours Centre Gare Congrès
Mercure Gare Congrès
Mercure Tours Gare Et Congres
Mercure Tours Centre Gare et Congrès Hotel
Mercure Tours Centre Gare et Congrès Tours
Mercure Tours Centre Gare et Congrès Hotel Tours

Frequently asked questions

Overall score and ratings

7.6

Good

8.3/10

Cleanliness

8.0/10

Staff & service

6.9/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Sous-terrain parking was badly organized as we had to wait & phone ourselves on the spot, parking was badly indicated onsite. The rest of our stay was perfect !
Kristine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location
Very good location a few minutes walk from the station. There is no restaurant at the hotel but there is a restaurant opposte the hotel and lots of other options close by. The room was very large and comfortable. The heating is either on or off so that was my only slight complaint. Breakfast was excellent with a large choice. All the staff are friendly and helpful.
Cecile, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Connected rooms but in small space felt like doors after doors. Sink was clogged so I had to ask front desk to fix it. One of the Half glass wall on tub in the bathroom was half off of the track resulting water leak on the floor
1-night family trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

2/10 Poor

After a very long journey we ended up at your Mercure Hotel in north Tours ,as we had a long journey we asked if we could stay at this hotel not the one in the centre of Tours a very abrupt receptionist said we couldn't she was as unhelpful as could be ,, we offered to pay more, rather than move ,she said she had rooms but this was not possible ,I asked if she could ring the other Mercure but she said she couldn't She then told us that the other Mercure was only 10 mins away ,I explained I did not have any directions and our sat nav was not showing your centre hotel . In her broken English we then attempted to find the other hotel . We did ALL in our power to find the centre hotel and asked many people walking about . Please believe me it took over an hour to find the hotel ,then I was directed around the back of the hotel ,past 3 metal gates and barriers to park .as i had recently had health problems I asked reception to help with my bags, she said she could not and there was no one available. I finally got into my room 1 i/2 hours after leaving your other hotel . Compared to the first hotel this centre one was terrible NO RESTAURANT,NO NICE FACILITIES SUCH AS A SWIMMING POOL ,NO PROPER BAR TO SIT AND HAVE A DRINK ,iT WAS A POOR EXCUSE FOR A MERCURE HOTEL. I have stayed at mercure hotels for pleasure and business for quite a good few years ,I have never complained before ,but this was as bad as it gets. Your staff could not have cared less. I hope you take notice of this .
John-DAVIS, 1-night trip
Verified Expedia guest review

4/10 Fair

Disappointed in Tours
The room was very hot. The air conditioning was not working properly. We were given a fan that did little to improve conditions, but it was better than nothing. Coffee machine was in need of cleaning.
Betty, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

One night in Tours
Good place to stop over en route south.
Anthony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient location
An overnight stay on our way from Bordeax. Hotel very conveniently located (slightly complicated parking arrangements but nothing major). Close to town centre, close to the main rail station. Really nothing to complain about. Recommend.
Piotr, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice place but ancient air conditioning...
Nice location. Friendly service. Air conditioning poor and it was hot. This hotel chain is usually a great place to stay along the Loire Valley
Peter, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Good size rooms, we had a double with a very large king size. Comfortable and clean.
Bill, 1-night trip
Verified Expedia guest review