4/10 Fair
6 April 2023
Mediocre at best
The beach was nice. The property in general is showing signs of age. Missing tiles in the pools, condition of room/furniture a little beat up. Food was abundant but the quality wasn't great. We were promised beach club day passes if we attended a timeshare sales talk but they don't just give you the passes. You have to go to the front desk to get authorized to use the day passes and they won't authorize them before 11 am. The booking supposedly came with a $200 resort credit. You don't actually get a credit: you get 15% off coupons for specific activities so you have to spend $1333 on activities to get $200 off. Front desk staff were rude.
Brian
Brian, 5-night family trip
Verified Hotels.com guest review