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Four Seasons Hotel The Westcliff, Johannesburg

Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Exterior
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Balcony
Balcony

Overview of Four Seasons Hotel The Westcliff, Johannesburg

Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property
Luxury hotel in Westcliffe with 3 restaurants and spa

9.4/10 Exceptional

291 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193

Room options

About this area

What's nearby

  • In Westcliffe
  • Gold Reef City - 19 min drive
  • Montecasino - 32 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 21 min drive
  • Lanseria Intl. Airport (HLA) - 58 min drive
  • Johannesburg Park Station - 6 min drive
  • Johannesburg Sandton Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Franco's Pizzaria & Trattoria - 17 min walk
  • The Perfect Cup - 18 min walk
  • My Bread & Butter - 19 min walk
  • Croft & Co - 19 min walk
  • Park Café - 3 min drive

About this property

Four Seasons Hotel The Westcliff, Johannesburg

A great choice for a stay in Randburg, Four Seasons Hotel The Westcliff, Johannesburg features a rooftop terrace and offers an airport shuttle (available 24 hours) for ZAR 950 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Flames, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers like the helpful staff and spacious guestrooms.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Malay, Portuguese, Russian, Swahili, Turkish, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay free (dogs and cats only, up to 44 lbs)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite garage

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas (fines apply)
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Supervised childcare (surcharge)
  • Toys

What to do

  • Golfing nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (15677 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Malay
  • Portuguese
  • Russian
  • Swahili
  • Turkish
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Flames - Overlooking the garden, this restaurant serves lunch and dinner.
View - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open select days.
Apres Spa - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of ZAR 525 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 950 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Does Four Seasons Hotel The Westcliff, Johannesburg offer free cancellation for a full refund?
Yes, Four Seasons Hotel The Westcliff, Johannesburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Four Seasons Hotel The Westcliff, Johannesburg?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Four Seasons Hotel The Westcliff, Johannesburg on 16 December 2022 start from ₹22,336, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Four Seasons Hotel The Westcliff, Johannesburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, there are 2 outdoor pools.
Are pets allowed at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, cats and dogs stay free, with a maximum weight of 44 lbs per pet. Food and water bowls are available.
Is parking offered on site at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Four Seasons Hotel The Westcliff, Johannesburg?
Yes, an airport shuttle is available. The charge is ZAR 950 per vehicle one way.
What are the check-in and check-out times at Four Seasons Hotel The Westcliff, Johannesburg?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Four Seasons Hotel The Westcliff, Johannesburg?
No, this hotel doesn't have a casino, but Gold Reef City (19-min drive) and Emperors Palace Casino (25-min drive) are both nearby.
What is there to do at Four Seasons Hotel The Westcliff, Johannesburg and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Four Seasons Hotel The Westcliff, Johannesburg also has 2 bars and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Four Seasons Hotel The Westcliff, Johannesburg?
Yes, there are 3 onsite restaurants, featuring garden views. Nearby restaurants include De La Creme (2.1 mi), Bread & Roses (2.1 mi), and La Luna (2.1 mi).
Does Four Seasons Hotel The Westcliff, Johannesburg have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Four Seasons Hotel The Westcliff, Johannesburg like?
Four Seasons Hotel The Westcliff, Johannesburg is a short 6-minute walk from Johannesburg Zoo and 9 minutes' walk from Zoo Lake Park.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Yavini, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect place
It was ferfect,the service,the breakfast the gym,the team was eager to assist and we dont have a thing that need to be changed
Meital, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dominique, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Must Stay
Possibly the most wonderful and friendly service I've ever experienced. Everything was heavenly, including the room, staff, food and spa. A must! Forget any other hotel in Johannesburg
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Consistently well trained staff who made us feel welcome as if we’d been residents.
Leo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nicola, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kaveri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Akbarali, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Marc, 2-night trip
Verified Hotels.com guest review