Skip to main content.
All properties in Almaty, Almaty Province, Kazakhstan
1 room, 2 adults

InterContinental Almaty, an IHG Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
181 Zheltoksan Street, Almaty, 50013, Kazakhstan

Almaty ski hotel with spa and ski shuttle
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very good serviceNov 16, 2020
  • Mint quality -amazing after so many years . Turkish care. Oct 21, 2020

InterContinental Almaty, an IHG Hotel

from Rs11,423
  • Deluxe Room
  • Deluxe Room, 1 King Bed
  • Deluxe Room
  • Junior Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Intercontinental, Club Room
  • Presidential Suite (Pasha)
  • Intercontinental, Club Twin Room
  • Intercontinental, Club Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Wheelchair)

What’s around InterContinental Almaty, an IHG Hotel

Landmarks

  • Heart of Almaty
  • Republic Square - 8 min walk
  • National Museum of Kazakhstan - 8 min walk
  • Presidential Palace - 9 min walk
  • Colibri - 17 min walk
  • Nedelka Park - 20 min walk
  • Dostyk Plaza - 24 min walk
  • Almaty Opera House - 24 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 33 min drive
  • Almaty Station - 15 min drive
  • Almaly - 26 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 277 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

Offsite

  • Ski shuttle*

  • Shopping center shuttle*

  • Casino shuttle*

  • Theme park shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Ski equipment rentals on site
  • Tennis lessons on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10840
  • Conference space size (meters) - 1007
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1996
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Korean
  • Russian
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

Asian Cafe - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.

Sunset Efes Beer Garden - Overlooking the garden, this sports bar serves lunch and dinner. A children's menu is available. Open select days.

Atrium Lounge & Bar - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Tennis Bar / Restaurant - Onsite restaurant. Reservations are required. Open select days.

Recreation

On Site

  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Ski equipment rentals on site
  • Tennis lessons on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Downhill skiing nearby
  • Snowboarding nearby

InterContinental Almaty, an IHG Hotel’s small print

Also known as

  • ALMATY InterContinental
  • InterContinental Almaty, an IHG Hotel Almaty
  • InterContinental Almaty, an IHG Hotel Hotel Almaty
  • InterContinental ALMATY
  • InterContinental Hotel ALMATY
  • InterContinental Almaty Hotel
  • InterContinental Almaty
  • InterContinental Almaty, an IHG Hotel Hotel

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for KZT 14560.0 per night

Buffet breakfast is offered for an extra charge of KZT 11536 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KZT 9000 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

Casino shuttle, shopping center shuttle, ski shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for InterContinental Almaty, an IHG Hotel

  • Does InterContinental Almaty, an IHG Hotel offer free cancellation for a full refund?
    Yes, InterContinental Almaty, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at InterContinental Almaty, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at InterContinental Almaty, an IHG Hotel?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at InterContinental Almaty, an IHG Hotel?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at InterContinental Almaty, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at InterContinental Almaty, an IHG Hotel?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near InterContinental Almaty, an IHG Hotel?
    Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include Ziyafet Steak House (5-min walk), Dublin (10-min walk), and Coffeeroom (11-min walk).
  • Is airport shuttle service offered by InterContinental Almaty, an IHG Hotel?
    Yes, an airport shuttle is available. The charge is KZT 9000 per vehicle one-way.
  • Is there an onsite casino at InterContinental Almaty, an IHG Hotel?
    No, this hotel doesn't have a casino, but Casino Zodiak (15-min drive) is nearby.
  • What is there to do at InterContinental Almaty, an IHG Hotel and nearby?
    Have fun with winter activities like skiing and in warmer months, improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. InterContinental Almaty, an IHG Hotel also has 2 bars and a sauna, as well as a health club and a garden.

Recent reviews

Fabulous 8.8 From 24 reviews

Good 6.0
Not 5 stars.
The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
ca2 night business trip
Exceptional 10.0
It was very clean and welcoming. I had a nice stay.
us1 night business trip
Exceptional 10.0
Excellent stay. Nice property, superb food and service!
us5 night trip
Exceptional 10.0
Excellent hotel
Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Arian, ie1 night business trip
Fair 4.0
This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
us3 night business trip
Exceptional 10.0
Good!
Beautiful view
ie1 night romance trip
Exceptional 10.0
Great hotel in all aspects
This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Jennifer, us13 night business trip
Very good 8.0
Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect.
us1 night business trip
Exceptional 10.0
Was great. Good location and very friendly staff.
Alena, ca4 night business trip
Exceptional 10.0
Great location, nice clean facility, good breakfast, convenient location lots of local activities
Jung02, us1 night trip

InterContinental Almaty, an IHG Hotel