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Mercure Jelenia Gora

Photo gallery for Mercure Jelenia Gora

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Indoor pool
Indoor pool
Indoor pool
Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Overview of Mercure Jelenia Gora

UNESCO Sustainable Travel Pledge

Mercure Jelenia Gora

3.0 star property
Suburban hotel in Jelenia Gora with indoor pool and restaurant

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Connecting rooms available
Ul Sudecka 63, Jelenia Gora, Lower Silesian, 58-500

Room options

About this area

Getting around

  • Wroclaw (WRO-Copernicus) - 96 min drive
  • Jelenia Gora Station - 19 min walk
  • Szklarska Poreba Gorna Station - 24 min drive
  • Marciszow Station - 30 min drive


  • - 16 min walk
  • Karczma Staropolska - 17 min walk
  • Cytrynowy Pieprz - 17 min walk
  • Cukiernia Bristolka - 17 min walk
  • Pizza Hut - 17 min walk

About this property

Mercure Jelenia Gora

Mercure Jelenia Gora is a great choice for a stay in Jelenia Gora. Guests can indulge in spa services and enjoy international cuisine at Restaurant, which is open for lunch and dinner. Other highlights include an indoor pool, a bar/lounge, and a sauna. Fellow travelers say good things about the helpful staff and nice bathrooms.


English, German, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (PLN 25 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu
  • Children's games
  • Toys
  • Art supplies

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (2013 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Ski storage


  • 1 building/tower
  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • Spa services
  • Sauna


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • German
  • Polish
  • Russian

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services.


Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Lobby bar - Onsite lobby lounge. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: PLN 100.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 55 for adults and PLN 27.50 for children
  • Early check-in can be arranged for an extra charge of PLN 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of PLN 50 (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 30 per pet, per day


  • Self parking costs PLN 25 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to noon

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.


<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Jelenia Gora Mercure
Mercure Hotel Jelenia Gora
Mercure Jelenia Gora
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Jelenia Gora
Mercure Jelenia Gora Hotel Jelenia Gora

Frequently asked questions

Does Mercure Jelenia Gora offer free cancellation for a full refund?
Yes, Mercure Jelenia Gora does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Jelenia Gora?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Mercure Jelenia Gora on 4 March 2023 start from ₹3,820, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Jelenia Gora?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Jelenia Gora?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to noon.
Are pets allowed at Mercure Jelenia Gora?
Yes, pets are welcome. There's a charge of PLN 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Jelenia Gora?
Yes. Self parking costs PLN 25 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Mercure Jelenia Gora?
You can check in from 3:00 PM - anytime. There's a charge of PLN 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PLN 50 (subject to availability). Express check-out is available.
What is there to do at Mercure Jelenia Gora and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and return when the snow melts for cycling and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a picnic area. Mercure Jelenia Gora also has a garden.
Are there restaurants at or near Mercure Jelenia Gora?
Yes, Restaurant offers international cuisine. Nearby restaurants include Pasja (2.8 mi), Bistrostacja (3.1 mi), and Sonata (4.1 mi).
What's the area around Mercure Jelenia Gora like?
Mercure Jelenia Gora is a short 9-minute walk from Karkonosze Museum and 16 minutes' walk from Jelenia Góra Market Square.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Natalia, 2-night business trip
Verified guest review

10/10 Exceptional

Mariusz, 3-night trip
Verified guest review

4/10 Fair

Very old
1-night business trip
Verified guest review

10/10 Exceptional

Wonderful place, great food just wish they had an ac
John, 2-night trip
Verified Expedia guest review

6/10 Good

Is it Mercure ? Needs improvement.
Hotel needs major upgrade. Exterior is not well maintained. Rooms have no air conditioning and are outdated.
Jack, 1-night trip
Verified guest review

8/10 Very good

Gordon WP, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I'd stay again
Comfortable room, very warm (winter time). Spacious bathroom, shower ok. Kettle and fridge in the room. Swimming pool very good (15m long), towels could smell better. You can rent bathrobes for 10zl each. Great breakfast, including pure honey, 100% maple syrup and amazing hams. Selection of meats, salads, eggs, fish, cereals, porridge, cheese, yoghurt... Enjoyed every day of my stay and would stay here again if I'm in the area.
4-night trip
Verified guest review

10/10 Exceptional

Shirley, 4-night family trip
Verified guest review

6/10 Good

Horatiu N, 1-night business trip
Verified guest review

8/10 Very good

This is a nice hotel, with a great pool. Probably slightly in need of refurbishment, but still clean and well run.
Ben, 1-night trip
Verified guest review