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All properties in San Juan, Puerto Rico

Hotel El Convento

Luxury hotel with outdoor pool, near San Juan Cathedral

  • Free WiFi
From
Rs17,980

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Hotel El Convento
  • Hotel El Convento
  • Junior Single Room - Bathroom
  • Junior Single Room - Bathroom
  • Hotel El Convento
Hotel El Convento. Image 1 of 35.
1 / 35Hotel El Convento
9.0.Superb.
  • Beautiful historic building, friendly staff, lovely room. We reserved a queen vista room…

    May 31, 2021

  • No hot water. Bad wifi. They changed (downgraded) my room last minute with no recompense.…

    May 29, 2021

See all 494 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping
  • Free WiFi
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 58 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Garden

What’s around

  • In Old San Juan
  • San Juan Gate - 3 min walk
  • Port of San Juan - 13 min walk
  • San Juan Cathedral - 1 min walk
  • Castillo de San Cristobal - 10 min walk
  • Castillo San Felipe del Morro - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 Queen Bed
  • Deluxe Double Room, 2 Double Beds
  • Queen Vista
  • Superior Room
  • Garden Terrace
  • Junior Single Room

Location

  • In Old San Juan
  • San Juan Gate - 3 min walk
  • Port of San Juan - 13 min walk

What’s around

Landmarks

  • In Old San Juan
  • San Juan Gate - 3 min walk
  • Port of San Juan - 13 min walk
  • San Juan Cathedral - 1 min walk
  • Castillo de San Cristobal - 10 min walk
  • Castillo San Felipe del Morro - 10 min walk
  • Condado Beach - 2.6 mi / 4.2 km
  • Puerto Rico Convention Center - 3 mi / 4.9 km
  • Pan American Pier - 3 mi / 4.8 km
  • Plaza las Americas - 5.6 mi / 9 km
  • Isla Verde Beach - 7.9 mi / 12.7 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

At a glance

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • 24-hour offsite parking within 15 ft (USD 27 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Free bicycles on site
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Santisimo - Onsite restaurant.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Small print

Also known as

  • Convento
  • Hotel El Convento Hotel
  • Hotel El Convento San Juan
  • Hotel El Convento Hotel San Juan
  • Convento Hotel
  • El Convento
  • El Convento Hotel
  • El Convento San Juan
  • El Hotel Convento
  • Hotel Convento
  • Hotel El Convento
  • Hotel El Convento San Juan

Optional extras

Parking is available nearby and costs USD 27 per day (15 ft away; open 24 hours)

Rollaway beds are available for USD 35.0 per night

Breakfast costs between USD 15 and USD 25 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel El Convento does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Santisimo. Nearby restaurants include Café Don Ruiz (3-min walk), Barrachina (3-min walk), and Il Bacaro Venezia (3-min walk).
  • No, this hotel doesn't have a casino, but Sheraton Casino (12-min drive) and Casino del Mar at La Concha Resort (15-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Amazing place and location

    Amazing place to stay! Got a little hot as the air conditioner could only stay so cool but, other than that it is perfect with a great location.

    Kyle, 4 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staff, great place!

    We had a wonderful experience at the hotel. In particular, reception staff, especially Andi, was fantastic. She provided great recommendations for food and beaches upon request and was willing to take the time out of her today to detail each one for us. She definitely made the experience for us.

    Devin, 4 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful historic hotel, very clean, excellent friendly service, in the heart of Old San Jusn.

    Patricia, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Would not stay there again.

    Location was pretty good to visit Old San Juan and our room had a beautiful bay view. Restaurant was closed so we had to go elsewhere. Luckily there were several close by.The hotel is historic and interesting but in need of much upgrading, remodeling and cleaning. There was a huge cockroach in the bathroom which we found next morning. Have we seen it the night before we would have requested a refund and left. It is expensive! We paid over $400 with taxes for one night and regret every cent. For that amount you could stay in a much nicer hotel. Do not recommend.

    Elba, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I can’t wait to come back!

    Best location I could imagine. Most comfortable hotel beds I’ve ever experienced. Friendly, helpful staff.

    Julie, 7 night trip, May 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is historic, beautiful and clean.

    Diana, 4 night trip with friends, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome location, rooms could be better

    Breakfast wasn't available at the times in the hotel's information. The room was small.

    2 night family trip, Apr 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Don’t have high expectations

    Let me start by saying, convento was aesthetically beautiful. The rooms, the balcony’s, the pool were all a wonderful treat. But they are not honest about the amenities on site. There is NO Valet, NO room service, NO washer/dryer (working) that’s on the property. The rooms are set at 70* and do not get colder than that. Do not have high expectations for this hotel

    Henry, 4 night trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    What a welcome to Puerto Rico! Brave to the staff!

    One of our best stays ever as the staff is spectacular! My sons have autism and everyone was so kind and helpful. I highly recommend this beautiful, historical hotel. EXCELLENT!!!!!

    Patricia, 2 night family trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Old San Juan at its BEST

    A great place to stay in one of the best places in San Juan. Top notch service. You will not regret your stay.

    Brian, 1 night trip, Apr 17, 2021

    Verified Hotels.com guest review

See all 494 reviews