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All properties in George Town, Penang, Malaysia

Berjaya Penang Hotel-formerly known as Georgetown City Hotel

4-star hotel with outdoor pool, connected to a shopping center, near Penang Adventist Hospital

  • Free WiFi and free parking
From
Rs4,234

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Superior Room - Bathroom
  • Superior Room - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 29.
1 / 29Outdoor Pool
1-Stop Midlands Park, Burmah Road, George Town, 10350, Penang, Malaysia
7.4.Good.
  • A bit scary sound

    Oct 17, 2020

  • It was just right

    Feb 7, 2020

See all 74 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 316 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Downtown George Town
  • Gurney Drive - 13 min walk
  • Penang Adventist Hospital - 3 min walk
  • Gurney Plaza - 8 min walk
  • Gleneagles Penang Medical Centre - 23 min walk
  • Arulmigu Balathandayuthapani Temple - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Junior Suite
  • Standard Room
  • Family Room
  • Deluxe Room

Location

1-Stop Midlands Park, Burmah Road, George Town, 10350, Penang, Malaysia
  • In Downtown George Town
  • Gurney Drive - 13 min walk
  • Penang Adventist Hospital - 3 min walk

What’s around

Landmarks

  • In Downtown George Town
  • Gurney Drive - 13 min walk
  • Penang Adventist Hospital - 3 min walk
  • Gurney Plaza - 8 min walk
  • Gleneagles Penang Medical Centre - 23 min walk
  • Arulmigu Balathandayuthapani Temple - 23 min walk
  • Loh guan Lye Specialist Centre - 31 min walk
  • One-stop Midlands Park Centre - 2 min walk
  • Gurney Paragon - 10 min walk
  • Pulau Tikus Market - 11 min walk
  • Dhammikarama Burmese Temple - 12 min walk

Getting around

  • Penang Intl. Airport (PEN) - 34 min drive
  • Penang Sentral - 37 min drive

At a glance

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Georgetown City
  • Berjaya Penang Hotel formerly known as Hotel
  • Hotel Georgetown City
  • Georgetown City Hotel Penang
  • Georgetown City Penang
  • Berjaya Hotel Georgetown
  • Georgetown City Hotel Penang/George Town

Optional extras

Rollaway beds are available for MYR 70.0 per night

Buffet breakfast is offered for an extra charge of MYR 16 for adults and MYR 16 for children (approximately)

Policies

The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Berjaya Penang Hotel-formerly known as Georgetown City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kedai Kopi New Cathay (4-min walk), Yaw’s Roast & Grill (7-min walk), and Spade's Burger (7-min walk).
  • Berjaya Penang Hotel-formerly known as Georgetown City Hotel has an outdoor pool and a fitness center.
7.4.Good.
  • 6.0.Good

    I was on the 9th floor Room 906 and our view was a water tank enclosed by a wall. Uncomfortable and disappointed with the view from the room window.

    2 night family trip, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel a bit old

    1 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    valuable price and comfortable

    1 night trip, Dec 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean and comfort. Close to Adventist

    Satistfy. Room is comfort and clean. Trotoar carpet is smelly

    Marcius, 2 night business trip, Nov 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It’s quite near to the hospital that we want to go to so it is quite convenient

    3 night family trip, Nov 25, 2019

    Verified Expedia guest review

  • 2.0.Poor

    We suffered from bed bugs the entire night. We will not return to this hotel again.

    Traveller, 1 night family trip, Nov 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    After the first night, the beds were not done! Had to complain, but the other days were ok

    3 night romance trip, Oct 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel is old, the light is very dim

    1 night romance trip, Oct 14, 2019

    Verified Expedia guest review

  • 2.0.Poor

    too old, too dirty, poor services, needs a complete overhaul, no proper ramp for the disabled. rooms poorly maintained. bath too high for elderly people to climb into for a shower and many other problems too much to mention. Charges high for the services offered.

    2 night family trip, Oct 13, 2019

    Verified Expedia guest review

  • 4.0.Fair

    very worn out hotel

    hotel is extremely old and dated. the fabrics and upholstery is worn and the bathroom is in fairly poor shape.... we had to cover the chairs with a towel as we frankly had no confidence in the cleanliness. beds were not confortable at best. hotel surroundings were really nice with plenty of stuff to eat. i however don't think i would consider staying in this hotel again

    Haw, 3 night family trip, Oct 1, 2019

    Verified Hotels.com guest review

See all 74 reviews