Krystal Grand Nuevo Vallarta – All Inclusive

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Primary image
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Krystal Grand Nuevo Vallarta – All Inclusive

Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Nuevo Vallarta Beach

6.6/10 Good

284 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Children's pool
  • Beach bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 4 min drive
  • Nayar Vidanta Golf - 15 min drive
  • Bay of Banderas - 33 min drive
  • Cruise Ship Terminal - 30 min drive
  • Malecon - 42 min drive
  • Punta De Mita Beach - 31 min drive
  • Sayulita Beach - 39 min drive
  • Playa de los Muertos - 47 min drive
  • Los Muertos Pier - 48 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star all-inclusive property adjacent to a golf course
You can look forward to a free breakfast buffet, 18 holes of golf, and a beach bar at Krystal Grand Nuevo Vallarta – All Inclusive. This property is a great place to bask in the sun with a beachfront location and beach umbrellas. Indulge in aromatherapy, a facial, and a massage at Eternity Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and more. Aerobics classes and yoga classes are offered at the gym; other things to do include archery. Stay connected with free WiFi in public areas, and guests can find other amenities such as a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, a porter/bellhop, and massage treatment rooms
  • Wedding services, concierge services, and luggage storage
Room features
All guestrooms at Krystal Grand Nuevo Vallarta – All Inclusive include thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like minibars (stocked with some free items) and sound-insulated walls.
Extra conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 3800 fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee
This information is provided by our partners.

At a glance

Hotel size

  • 480 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free covered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Archery
  • Whale-watching nearby

Working away

  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Spa

Eternity Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a MXN 3800 fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Krystal Grand Nuevo Vallarta – All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (26-min drive) is nearby.
What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?
Have fun with onsite activities like archery and cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars, a sauna, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include La Takeria (2.4 mi), Tacos Junior (2.4 mi), and Mezzogiorno (2.6 mi).
What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?
Krystal Grand Nuevo Vallarta – All Inclusive is a short 3-minute walk from Nuevo Vallarta Beach and 6 minutes' walk from Playa Bucerias.

Overall score and ratings

6.6

Good

7.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

7.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Summer 2022
The place is very beautiful and super clean. The food was very good. The ladies from the kids club were amazing. The service from must people were good, but there where some employees that were very rude, had a bad face all the time.
Valeria, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Special events take priority. Half the beach was closed for weddings for three of the days we were there. The regular guests were forced into a small part of the beach where we looked like a seal colony while the rest of the beach was completely empty waiting for the weddings everything else about the resort was fine. They also closed down one of the bars for the wedding aOne of the beach access points was closed along with the shower and rinse the facilities. Great place if there's no special events going on. Too bad you never know if they're going to be there
Frank J, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible service of the front desk and from the staff in the menu you're out of place And a lady name Arline a manager and she was horrible customer service ..
Guillermo, 2-night romance trip
Verified Expedia guest review

2/10 Poor

There is nothing unique about this place. I even got a VIP to havw a better service, yet the service is in comparison to motel 6. Water down drinks and they won't evem give you a close bottle of champagne or wine. Horrible food and it is not really all that. They have a buffet which opens at 9 am, whoch means if you want to go for an activity, there is nothing to eat, since you habe to leave hotel at 7:30. No transpotation, no snack. only 3 restaurants which are open from 6 to 10 amd it is not easy toake a reservation. staff are rude and careless. I injuredy myself really bad because they close the entry glass door and I ran into it and they did not even bother to aske.if Ia ok. I filled a report and noone followed up and the SO CALLED MANAGER said she wants to habe nothing to do with me, even thought I was injured at their property.At a all inclusive restaurant they refused to serve us food at 8 o clock and they ruined our mother'sday. Another night we had a reservation at 6:30 firy bday and then we were gonna go to city at 10 we got there ontime bit theyade us wait for 45 min, amd wjen.we were finally seated and ordered drinls, it took th 2 hours to come and get our order, after 3 hours I had to call the manager to be heard and serve amd due to their lack of service we missed our other reservation in city too. I can go on and on... bit it is not worthy te. one advide fre to you, DO NOT, AND DO NOT AND DO NOT STAY HERE. IT IS HORRIBLE.
Parastoo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Good food , clean place , the pool structure are great facing the beach area
Maria Veronica Sarmiento, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was friendly and professional. The property was beautifully groomed and clean.
Lynee M, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Marlen, 3-night trip
Verified Expedia guest review

8/10 Very good

Great vacation
Overral everything was good. The services staff was amazing, the entertainment team, kids club team were really. The Snack bar lady Sra Elena was super nice and kind. The guys on the valet parking were always nice specially Noa.
jesus, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Reception employees bwerw ride. Concierge was not helpful and lack customer service.
Betsaida, 4-night family trip
Verified Expedia guest review

4/10 Fair

Poor customer service
Nashda, 4-night family trip
Verified Expedia guest review