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Krystal Grand Los Cabos - All inclusive

Photo gallery for Krystal Grand Los Cabos - All inclusive

4 outdoor pools, pool umbrellas
View from room
Breakfast, lunch and dinner served, international cuisine, ocean views
Shower, rainfall showerhead, hair dryer, towels
Fitness facility

Overview of Krystal Grand Los Cabos - All inclusive

Krystal Grand Los Cabos - All inclusive

4.0 star property
Beachfront property in San José del Cabo with free water park and restaurant

6.4/10 Good

1,262 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 4 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • On the beach
  • Costa Azul Beach - 2 min drive
  • San Jose del Cabo Art District - 5 min drive
  • Palmilla Beach - 5 min drive
  • Puerto Los Cabos - 6 min drive
  • Chileno Beach - 15 min drive
  • Santa Maria Beach - 19 min drive
  • Cabo del Sol Golf - 19 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • Coco Cafe - 7 min walk
  • Starbucks - 2 min drive
  • Fabric Sushi Bar - 2 min walk
  • Lobby Bar - 7 min walk
  • Distric Eat + Drink - 13 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Krystal Grand Los Cabos - All inclusive is a great choice for your beach stay in San José del Cabo. Guests can splash around at the 4 outdoor pools and free water park, and those in the mood for pampering can indulge in massages, body wraps, and facials. Offering ocean views, The "O" serves international cuisine and is open for breakfast, lunch, and dinner. A free kid's club, a poolside bar, and a fitness center are other highlights at this upscale property.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 429 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property offers health screenings (antigen tests for COVID-19) at no charge for 2 guests per booking, per stay. Additional screenings for COVID-19 are available on request for a surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free covered onsite valet parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Yoga classes

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Free water park
  • Art gallery on site
  • Spa services
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 58-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 2.00 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing).

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Does Krystal Grand Los Cabos - All inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Los Cabos - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Krystal Grand Los Cabos - All inclusive?
This property confirms that free onsite COVID-19 testing (antigen/rapid screening) is available. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Krystal Grand Los Cabos - All inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Krystal Grand Los Cabos - All inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Grand Los Cabos - All inclusive?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Krystal Grand Los Cabos - All inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Krystal Grand Los Cabos - All inclusive and nearby?
Onsite recreation at Krystal Grand Los Cabos - All inclusive includes yoga. Enjoy a swim in one of the 4 outdoor swimming pools or use the all-inclusive property's other amenities, which include a waterslide and a fitness center. Krystal Grand Los Cabos - All inclusive also has spa services and a garden.
Are there restaurants at or near Krystal Grand Los Cabos - All inclusive?
Yes, The "O" offers international cuisine and ocean views.
What's the area around Krystal Grand Los Cabos - All inclusive like?
Krystal Grand Los Cabos - All inclusive is a short 1-minute walk from Baja California Peninsula and 4 minutes' walk from Costa Azul Beach.

Reviews

6.4

Good

7.1/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.7/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

2/10 Poor

Will not ever recommend this hotel
Lidia salas, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Room was dirty , broken bathroom door, balcony door would not close correctly. Notified staff took 2 days to repair.
Judith, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Not as good service as I would expect from this hotel.
Robert, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay!
It was very relaxing awesome customer service.
maria, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Carmen, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Paid for king bed room. Got two double beds. They never took used towels away and did not supply new towels on any of the 3 day stay.
Graham, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Matthew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is Not an All Inclusive Hotel
This hotel is horrible and it’s NOT all inclusive. This hotel will try to get every penny out of you. Horrible customer service but there are tip jars at every counter. At check in, they will try to get you to put down money for entertainment/activity packages that you don’t need. There were 2 restaurants that I never saw open. The drinks were awful. The food was disgusting. How do I have the worst enchilada of my life in Mexico!? No flavor and it came out cold. The only restaurant that was packed every night was the Italian one. The buffet got worse by the day - basic food but a lot of oil and grease. The freshly squeezed juice in the morning was good but the fruit wasn’t sweet at all. We went to Los Cabos for a boat ride and atvs and had amazing food. If you want to experience the culture of Mexico, don’t waste your time or money here.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t eat there…
Good was gross….wine choices poor and they were out of wine from the wine list. Very poor quality of food.
Kelly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Our Westjet flight from Los Cabos to Vancouver was delayed so we had to find accommodation asap. Krystal Grand was a name I had heard of before so I quickly booked a room there. Due to availability issues we were upgraded to a lovely room with a pool outside our window. Unfortunately it was dark when we arrived and dark when we went back to airport the next morning we were not able to enjoy the room. It was clean, comfortable and had everything we needed for the night
Michael, 1-night trip
Verified Hotels.com guest review