10/10 Exceptional
24 September 2023
voco Gold Coast, an IHG Hotel
Luxury hotel with 2 outdoor pools, connected to the convention center, near SkyPoint Observation Deck
Choose dates to view prices
voco Gold Coast, an IHG Hotel
Photo gallery for voco Gold Coast, an IHG Hotel
Overview of voco Gold Coast, an IHG Hotel
8.6 out of 10 Fabulous
8.6/10 Fabulous
Property highlights
- Pool
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
Main amenities
- Daily housekeeping
- Near the beach
- 3 restaurants and bar/lounge
- 2 outdoor pools
- Breakfast available
- Fitness center
- Self parking
- Spa tub
- 24-hour room service
- Coffee shop/cafe
- Babysitting
- 24-hour business center
For families
- Babysitting (surcharge)
- Rollaway/extra beds
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
Room options
View all photos for Premium Room, 2 Double Beds, Mountain View (High Floor)
Premium Room, 2 Double Beds, Mountain View (High Floor)
View all photos for Premium Room, 2 Double Beds, Ocean View (High Floor)
Premium Room, 2 Double Beds, Ocean View (High Floor)
View all photos for Premium Room, 1 King Bed, Ocean View (Ocean High Floor)
Premium Room, 1 King Bed, Ocean View (Ocean High Floor)
View all photos for Premium Room, 1 King Bed, Mountain View (High Floor)
Premium Room, 1 King Bed, Mountain View (High Floor)
View all photos for Standard Room, 1 King Bed, Ocean View
Standard Room, 1 King Bed, Ocean View
View all photos for Standard Room
Standard Room
View all photos for Standard Room, 1 King Bed, City View
Standard Room, 1 King Bed, City View
View all photos for Standard Room, 2 Double Beds, Ocean View
Standard Room, 2 Double Beds, Ocean View
View all photos for Standard Room, 2 Double Beds, City View
Standard Room, 2 Double Beds, City View
About this area
What's nearby
- In Surfers Paradise
- Surfers Paradise Beach - 6 min walk
- Cavill Avenue - 8 min walk
- Gold Coast Convention and Exhibition Centre - 31 min walk
- The Star Gold Coast - 36 min walk
- Pacific Fair Shopping Centre - 41 min walk
- SkyPoint Observation Deck - 1 min drive
- Slingshot - 2 min drive
- Chevron Renaissance - 2 min drive
- The Oasis - 4 min drive
- Royal Pines Resort Golf Course - 7 min drive
Getting around
Restaurants
- SkyPoint Observation Deck - 2 min walk
- Alfresco on Elston - 1 min walk
- Longboards Laidback Eatery & Bar - 2 min walk
- Clifford's Grill & Lounge - 1 min walk
- Cocohut - 5 min walk
About this property
voco Gold Coast, an IHG Hotel
Languages
Arabic, Chinese (Mandarin), English, Filipino, Japanese, Korean
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 389 rooms
- Arranged over 20 floors
Arriving/Leaving
- Check-in time from 2:00 PM - anytime
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 10 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 21
Children
- No cribs (infant beds)
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (AUD 20 per night)
- Wheelchair-accessible parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking
- Onsite garage
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
- 3 restaurants
- Bar/lounge
- Coffee shop
- 24-hour room service
Traveling with children
- Babysitting (surcharge)
- Children's menu
- Toys
- Pool gate
What to do
- Beach nearby
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
- Skydiving nearby
Working away
- 24-hour business center
- 9 meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- Built in 2011
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness center
- 2 outdoor pools
- Spa tub
Accessibility
- Wheelchair accessible
- Elevator
- Elevator door width (inches): 43
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- 3 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Stair-free path to entrance
Room amenities
Be entertained
- LCD television
- Premium digital channels
Home comfort
- Air conditioning (climate-controlled)
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.
Cliffords Grill & Lounge - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open select days.
Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
- Breakage deposit: AUD 50 per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AUD 29.5 for adults and AUD 15 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
- Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for AUD 65.0 per night
Parking
- Self parking costs AUD 20 per night
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 9:00 PM
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
Frequently asked questions
Reviews
8.6
Fabulous
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness